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    Plumbing Now

    3.2 (6 reviews)
    Open Open 24 hours

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    Response time

    10 minutes

    Response rate

    100%

    Services - Plumbing Now

    Plumbing inspection

    Plumbing repair

    Water pipe repair

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    WaterWork Plumbing - Replaced with new cap & hose

    WaterWork Plumbing

    (335 reviews)

    Called for drain cleaning. Professional, knowledgeable, and fair pricing. I would hire them again.read more

    Very disappointed with Water Works Plumbing (Ferndale). On 06/16/2026, I called Water Works to…read moreschedule an appt to have a 2.5 gallon water tank installed, that I purchased, under my bathroom sink. The receptionist asked if it was a insta hot water tank. I said yes, it's a Mini Tank Water Heater. Note: These two tanks are the same except one heats faster and stays hot longer. The receptionist scheduled my appt. for the next day 06/17/2026. Plumber Michael came timely and was very nice. Micheal stared at the new tank for a minute then pulled out to manual. I asked Michael if he knew how to install this particular water heater tank. He said, "No". In other words, Michael did not know how do install this particular hot water tank. Why are you looking at the manual? He then stated, the tank was too large to install. MICHEAL STATED THE CHARGE FOR SERVICE WAS $195.00. I was shocked as Water Works Plumbing never quoted me a service fee or gave me an estimate. I then called Water Works Plumbing to tell them Michael did not do ANY work so why am being changed $195.00. The receptionist stated there is a service fee of $195.00 just to come out. I asked Water Work Plumbing if I returned the water heater tank for a smaller water heater tank today, could they come back tomorrow to install it, waive the service fee and just charge for the installation (labor). Water Works Plumbing said, "No". Water Works Plumbing charged me $195.00 plus 5% for using a debit/credit card totaling $204.75. I was forced to pay by card because Micheal could not take cash. I paid this ridiculous bill for 15 minutes of nothing . What a rip off. I will never use Water Works Plumbing again. As a previous Water Works Plumbing customer, I will be cutting ties with this business. SIDE NOTE: On 4/01/2026, Water Works Plumbing removed and kept the old 2.5 gallon water tank that they were replacing at the cost of, wait for it... $352.70. Should have learned then.

    Plumbing Now - plumbing - Updated June 2026

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