Dr. Ortolano, is a very dishonest MD. He lied, multiple times, to me and very likely other…read morepatients about the availability of needed BCG treatments for bladder cancer. BCG treatments were not available when I first met him and he did not inform me of this. His nurse Beverly also lied to me. He is no longer at the listed address here on Yelp. I waited weeks and weeks for the time sensitive BCG treatments which could be delivered by another Urologist. I have filed a formal complaint with The NM Medical Board. Current address: Dr. Vincent Ortolano Lovelace Medical Group 6701 Jefferson ABQ, NM 87109 Do not seek Urological care from this man. Charles Towne schmoozercp@gmail.com

From the owner: Dr. Vince Ortolano is a local urologist who has been in practice since 1985 and a provider in New…read moreMexico for 20 years. He finds counseling / treating and caring for cancer patients very fulfilling. His goal is to bring awareness into the community and help out his fellow citizens at every turn of this hard stage of their lives.Call Dr. Otolano today to schedule a visit.

I wish someone had warned me the way I'm about to…read more I am going to try my best to leave my emotions out of this and give a review based on my experience. Also, I am in a moderate amount of pain, my body is producing this, not Dr. Snoy. I do not have faith in Dr. Snoy; his competence, compassion and knowledge are what I am reviewing. I had a procedure that was elective, Dr. Snoy did not apply enough local anesthetic and i felt the first steps of his procedure. His level of basic human compassion is 1-2 out of 10. His low energy demeanor, lack of interest in answering relevant medical questions (related to procedure) and providing adequate info on what to expect overall (overall healing timeline, physical sensation/pain, the fact that i have stitches but didn't know for the first few days) what you are currently feeling (physically). He showed no concern for any of these items and did not answer any direct questions competently and instead made remarks in generality. His level of compassion towards me was non-existent; his level of coherence was so poor that if you asked me under oath if i thought he was high during my interactions with him, I would have to honestly reply, I don't know. The fact that his initial info was wrong, i was told there would be relatively little pain. I've been struggling with pain all week and its taxing to be in a situation where you cannot concentrate because of pain. His general inability to answer a specific questions like what can i expect over the next few days or is swelling normal? His staff are decent people and I have no complaints with them. I'm moving all further inquiries and treatment to my general care practitioner, I do have doubts about Dr. Snoy's ability to have performed my procedure correctly, he broke my trust several times and this procedure was personal to me. I booked my appointment with what i thought was a professional, and left my 7-day follow up with only one thing on my mind, get a 2nd opinion. Here is where I take a personal dig: Take your 12-week follow up and GO F*CK YOURSELF

I love Dr Snoy. His office staff, Erica is so helpful and works really hard to accommodate your…read moreschedule. Dr Snoy makes discussing a difficult subject very easy. He listens and decides with me on a course of treatment. I wouldn't hesitate to recommend him. Even as a female seeing a male doctor there was no awkwardness or discomfort.

First of all the corrective surgery Dr. Snoy performed on me was a complete success. The first…read moredoctor I went to see told me that I'd have to have my non-functioning kidney completely removed. Thanks to Dr Snoy my once blocked kidney is now functioning beyond expectations. When I first conferred with Dr. Snoy he stated that he didn't relish taking other doctors' patients away from them. This outwardly ethical approach gave me a favorable impression. After careful and quiet examination of my previous test results he stated that the blocked kidney had a decent chance of being brought back to at least a 15% level of function. He proposed doing a dismembered pyleoplasty to clear a UPJ obstruction in addition to unblocking that kidney's ureter. For the previous 12 months I had been experiencing what seemed like severe kidney stone attacks, 24 hours of excruciating pain and vomiting. The duration between episodes was becoming shorter. The first doctor relayed his dismal prognosis via a phone call from an impatient nurse and was not to be available for further explanation for at least two weeks. Dr. Snoy impressed me as being an objective, thoughtful and meticulous practitioner. He answered questions only after careful study of test results. He is not one for banter or overt emotional gestures. He attempts to analyze the facts rather than conjecture or lecture and is composed yet not scripted. He becomes more personable in time, a trait of truly genuine individuals. He carefully prepared me for my several hour long operation and several day post operative hospital stay. He impressed upon me the need to become active and exercise my lungpower so as to affect a quick recovery. Dr. Snoy visited me every day of my hospital stay. My full recovery took eight weeks. After my final and most definitive kidney test Dr. Snow explained results that revealed my repaired kidney was now handling 58% of my total kidney functioning and my other, completely healthy kidney was taking on 41% of the flow. The operation was a success beyond my highest hopes. I cannot say enough wonderful things about Dr. Snoy and his staff. Doctors are often accused of thinking themselves to be gods. Dr. Snoy is too scientific and objective for that. I must say however that he impresses me as being a consummate master of his medical specialty. My husband who has worked in a scientific research environment with both Ivy league types and State University types says that Dr. Snoy has the earmarks of being an objective, inquiring and competent practitioner. Karen Ellis

I found this group to be very unfriendly. They did not inform me of several important issues which…read moreleft me running around town unnecessarily. I told them that I would return for a preop-physical because I could not pay for at that time. The physical should have been bundled into the surgery. They canceled the procedure without informing me. Very poor customer service. Got the feeling that they just didn't care.

Try to avoid if at all possible. I made every effort to give them the records and information they…read moreasked for which I had sent from my urologist in another city and also hand delivered. I spoke by phone with them three times to confirm that they had everything needed. After an hour's drive to get there they told me that my information was incomplete and I could not be seen by Dr. Champlin. I was disturbed that all my efforts led to nothing and asked to see the doctor. Unfortunately, he is one of those physicians who presumes his medical degree also confers upon him a god-like status. I would have hoped by now that medical schools would teach patient relations rather than arrogance.

I wish someone had warned me the way I'm about to…read more I am going to try my best to leave my emotions out of this and give a review based on my experience. Also, I am in a moderate amount of pain, my body is producing this, not Dr. Snoy. I do not have faith in Dr. Snoy; his competence, compassion and knowledge are what I am reviewing. I had a procedure that was elective, Dr. Snoy did not apply enough local anesthetic and i felt the first steps of his procedure. His level of basic human compassion is 1-2 out of 10. His low energy demeanor, lack of interest in answering relevant medical questions (related to procedure) and providing adequate info on what to expect overall (overall healing timeline, physical sensation/pain, the fact that i have stitches but didn't know for the first few days) what you are currently feeling (physically). He showed no concern for any of these items and did not answer any direct questions competently and instead made remarks in generality. His level of compassion towards me was non-existent; his level of coherence was so poor that if you asked me under oath if i thought he was high during my interactions with him, I would have to honestly reply, I don't know. The fact that his initial info was wrong, i was told there would be relatively little pain. I've been struggling with pain all week and its taxing to be in a situation where you cannot concentrate because of pain. His general inability to answer a specific questions like what can i expect over the next few days or is swelling normal? His staff are decent people and I have no complaints with them. I'm moving all further inquiries and treatment to my general care practitioner, I do have doubts about Dr. Snoy's ability to have performed my procedure correctly, he broke my trust several times and this procedure was personal to me. I booked my appointment with what i thought was a professional, and left my 7-day follow up with only one thing on my mind, get a 2nd opinion. Here is where I take a personal dig: Take your 12-week follow up and GO F*CK YOURSELF

I tray wish I could post 0 stars. Consuelo Carmona of Women's Specialists is a terrible woman. I…read moreremember nearly 9 years ago when my wife was pregnant with out first, and this poor excuse for a person repeatedly pushed us to get an abortion despite being adamant we wanted to keep our child. Time and again she would remind us and try to push us in that direction; she truly seemed to want us to get one. I couldn't figure out why an OBGYN would seem so pushy until I found out later on that at the time she was one of the leading abortion docs.

Wow, this is really bad, like so bad that I'm having to contact the board about the Women's Pain…read moreClinic doctor Lauren Harris, NP. She wrote in my chart that I am an opioid addict and that she prescribed narcan (both of which are lies, and I am currently in contact with my PCP as well as waiting for calls back from every single board in New Mexico about Lauren. Not only have I ever taken an opioid pill (not even for my wisdom tooth removal), I told her straight out that I didn't want pills. She offered me ganglion shots or nothing, and then openly bold face lied about my drug usage. She also wrote that I have "treatment resistant anxiety" which is not true, I see multiple therapists weekly for my C/PTSD and anxiety, and if she were to actually read my chart then she would see that I have and always have had (since I've been going to my regular PCP at 9) a high heart rate with slightly elevated I would avoid Lauren at all costs, and that goes doubly for anyone who is immunocompromised; she refuses to mask and thinks she knows disabilities better than the people who have them. I would give her zero stars if I could. Absolutely the worst care I have ever received in my life. Before covid-19 killed my Mom and disabled me, she told me to never go to Lovelace because it was the worst hospital she'd ever been to. I should've listened, because not only was this a waste of time, but Lauren will be vindictive and lie openly about you in your chart. I will be taking drug tests to prove to my doctor that I take my gabapentin (for shingles post-herpetic neuropathy) as prescribed and the same with my Flexeril, both of which he was happy to prescribe me because this has been an ongoing issue since my first two covid infects in 2020. (Jan 2020 and then Oct. 2020). Lauren will make sure you don't get any care and she will do so gleefully.

The Emergency Department here is horrible! They gave me a wristband with another patient's name and…read moreI realized they had put all my check-in information into another person's chart. I had to explain to them what they did was a HIPAA violation. The triage nurse put the completely wrong reason I was there (unbeknownst to me at the time) which put me at the bottom of the list to be seen so I had to wait for hours and hours. I think they put the other person's triage info in my chart. The discharge papers listed the completely WRONG reason I was there so the discharge advice was also wrong! The entire staff was unsympathetic to everyone there and I saw numerous eye rolls by the staff when they were asked questions by the waiting patients. What a waste of time!!

I've been having my mammograms done here for many years. This month I visited twice, once for…read moremammogram and the other a bone density test. I've never had a bad experience. The techs and front desk are always professional and friendly. Waiting area is clean. Techs are caring and explain everything that they will be doing.

My surgery for breast cancer at Lovelace Hospital conducted by Dr Ridgeway was surrounded by Fraud,…read moreWaste. Abuse ad discrimination. I was diagnosed with a small breast cancer and I sought what I thought was the best doctor for this type of cancer and the best hospital for it. Dr. Ridgeway turned out to be the worst. He never asked me how I felt after the surgery I never even spoke to him until his office called me for a telephone discussion 5 months later. His discussion was about how quiet the office and building was due to furloughs of personnel. He talked about what would happen when patients returned and there would be a lack of personnel to assist in treatment. He never asked me how my surgery went, or how I was feeling. He never spoke to me prior to the surgery of what h e was going to do or what I could expect, nothing! He finally reminded himself that he needed to schedule a mammogram and followup He scheduled the mammogram for November 2020 and a review for December 2020. I had my surgery in Jan 2020. I asked him what he did to me since I could not fit into a Bra,all he did was laugh for 3-4 minutes and never answered me. In August 2020 I received a call from his office informing me that Dr. Ridgeway scheduled me for a mammogram to be conducted in 2 days. After the mammogram I asked the radiologist if he noticed any reconstruction and he responded NO. Dr. Ridgeway he removed half of my breast and the good one he spread the tissue until the flatness matched the one he removed tissue from. He has no reason to touch the good breast. The radiologist placed a picture of 2 fried eggs sunny side up and told me this is what my breast now look like. I will need reconstruction of my breast. I asked the Dr Ridgeway why did he do this he remarked why should I be upset with his action. To make this story short Dr. Ridgeway charged my insurance $82,000 for unnecessary mutilation and scarring of my left breast and a sloppy surgery to my right breast. I don't understand why he is still at Lovelace, or any where else. This Doctor is half blind. This whole situation if so bad that even another doctor advised me not to return to that clinic for anything.