Professional service all the way! My family and I have used Nicholson Reeder & Reynolds for many…read moreyears.

I went in as a walk in to get my taxes done but felt a bad vibe to begin with but ignored my…read moreinstincts and gave them a chance to do my taxes. They took two weeks with no updates which made me feel like I wasn't a priority to them and the lady that took my paperwork didn't even do the work, she handed it to someone new I suppose who didn't bother to question why there was only a months worth of taxes paid on the house I have resided the whole 2024. I checked and found that there was missing paperwork but they never bother to call me and ask and finished the paperwork anyways. When I asked them about it Kristen said it wasn't on them because I was responsible for giving them all the paperwork needed but I feel like if I have to do all the thinking and find the mistakes then why am I paying them $375 which is what they charged me even though I decided to go elsewhere to file because the paperwork was wrong. I paid because I was not going to argue with her but I thought maybe paying the whole amount was unfair since the job wasn't completed and I had to pay someone else to do it again. At least meeting me halfway on it and accepting some responsibility would have been the right thing to do imo.Anyways I hope they enjoy my hard earned money.