I love this bank. Having recently transferred my account to here from another bank, I did my…read moreresearch to find a bank that would do what I needed it to do and Bank Of America came through on all accounts. While this review is specific to the Hinsdale branch, I actually opened this account when I lived in Florida as a secondary account and the Tampa branch (on Kennedy) was great as well. My old bank (a credit union) must have been for people who managed small amounts of money because everytime I needed larger amounts of money ($9000 or more out of MY account to pay contractors, etc) I had to tell them days in advance. WHAT? It's my money. Give it to me! Or how about when the teller commented on the size of a check I deposited (big or small). Hey- none of your business! Bank of America does none of this and for that I am happy. When you walk into the physical bank, you are always greeted- sometimes by name, and directed to a teller who quickly takes care of your needs. Not feeling like interacting with a person? Use their ATM- they were one of the first to eliminate the envelopes for deposits, instead, giving you a copy of the check that the machine usually automatically reads (unless the check has bad penmanship on it and then you have to enter in the amount). And they have a wide network of ATM's for me to use. I love to bank on line and their website is easy to navigate and my bills are quickly and easily paid. It is easy to move money between accounts and I can pay my mortgages electronically just by pushing a button. Never thought I'd be reviewing a bank on here. But if you live in the area, I'd suggest you take a look at Bank of America. You'll be pleased that you did.

This review is for the loan and mortgage service…read more I was trying to apply for home loan. The tellers and manager were very professional in this location and polite. They referred me to their loan officer. Called the loan officer several times without a response. The fourth time, he responded but was too busy to give me any information. He promised to call me back but it never happens. I ended up applying online. But then the process is just too tedious. Not recommended.

I've been going to this branch for more than 10 years, and they are excellent! I've known all the…read morebranch managers and tellers over the years, and the service, professionalism, friendliness, and quality of service has consistently been top-notch.

I find US Bank to be friendly accurate and informative it's a great place to do business and I'm…read morevery very happy with it

They're a regional bank and take really good care of their customers, especially for business…read morebanking. Great customer service. Extremely transparent.

Parkway Bank does not protect you when you use your debit card. A company took $652.00 from me…read morewithout delivering the merchandise and Parkway Bank did not find the debit card claim in my favor even though I provided documentation where the merchant admitted he never sent the merchandise. Parkway Bank is completely untrustworthy and I hope you never use this bank. Find a good bank instead.

Great service The…read morestaff - with one exception - are always happy smiling and go out of their way to help you. fresh coffee and cookies compliment a pleasant experience. When it comes to personalized service this branch puts the big banks ( Chase, BOA, etc ) to shame.

My wife and I have had accounts with this bank for nearly 20 years and up til lately have had great…read moreservice. The key word here is lately. My contact person who would help us has failed to return call for more then two months and upon calling the president of the bank was like talking to a child he said nothing to try and maintain us as custmers nor acknowledge the fact of our treatment. This bank is clearly not worthy of consideration of further patronage. They are without question have got serious customer service issues that even when brought ther attention it means nothing. Probably due to there scrambling over there bad debt ratio which is flying off the charts. Look elsewhere for your banking needs.

Citibank is 1million times worse than your worst customer experience experience of your life…read more Imagine a bunch of people in another country bullying you for days on end because your phone was too new to verify, the one I added to my account for the very purpose of verification and I've had for 20 years. Closed my account no explanation withheld 370k from from Me for 3 months all because they are not held accountable they're fraud dept is ironically the biggest scam fraud I've ever witnessed and if you don't believe me check out the millions of threads online

Over the last few months, I've had consistently great service from Charlene Catron and Marcy…read moreLawrence... way above the other banks I done business with. They are each very helpful, informative and professional. Also, the location is convenient.

0 STARS to the INFINITY POWER!!! Horrible, horrible, horrible company, executive management, and…read morecompliance management. I had over $200,000 in my account and wrote checks to pay my vendors and contractors totaling around $20,000, and then another set of checks totaling around $35,000. I processed the checks through the bank's OWN online check system on 8/9/23 and the second set of online checks on 8/21/23. These were all lawful checks paid to vendors, employees, law firms, and landlords. The checks were backed by my lawful funds in my lawful account; the vendors are lawful vendors, landlords, and law firms, who provided me lawful services and properties. WITHOUT even telling me, LAKESIDE BANK rejected all but TWO of the checks. These are lawful vendors who provided me with lawful services, and expected timely payment. I did not find out until THURSDAY 8/24/23 (note that my checks were processed through Lakeside's OWN ONLINE CHECK SYSTEM on 8/9/23 and 8/21/23) and that the checks that were supposed to be issued through the online portal were rejected... meaning that because of LAKESIDE BANK'S mismanagement, meddling, and unscrupulous practices, each vendor who was to receive my lawful funds did not receive it.. putting their business and personal lives and financial lives at great risk. LAKESIDE BANK is poorly managed, behaved irresponsibly, and behaved in an unscrupulous manner. Had they simply TOLD ME that they did not want to honor my good and lawful checks processed through THEIR OWN system, I could have made other payment arrangements to my LAWFUL vendors and landlords. Instead, their poor and unscrupulous practices put me and my vendors at risk. LAKESIDE BANK broke its fiduciary duty to me and broke its trust with me. This is a horrible bank with terrible management, terrible compliance, and terrible practices. One of my law firms is in process of filing a complaint with both the FDIC (Federal regulators) and the Illinois Department of Financial Regulators.

The lemonade stand equivalent of a bank. Total joke of providing any help. I understand this is…read moreshouting into the void but here I am telling you not to bank at Lakeside. Had an issue & their employee had neither solutions or apologies for something that was their fault. Lame that I've been banking here since 8th grade but loyalty is dead.

Had an issue with a money order I had deposited into my brokerage account. While the issuing…read moreinstitution was continuously horrific to work with, the people at Schwab made every effort to provide a cure for the issue. This is my first review of anything, ever. That's how much their support meant. Thanks to Kevin, specifically. This event occured back in February 2010 ,and his professionalism has stuck with me. Really appreciate it!

Every experience I have at this branch has been positive. I have been a long-time customer at this…read morelocation and Sarah Lubas at the front always goes the extra mile to help and make my experience as easy as possible. She is helpful, personable, and always knows how to resolve every situation. I highly recommend this establishment because of the high quality of service from people like her.

Been banking here for years! Everyone is so helpful and kind, I honestly would not choose any other…read morebank.