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    Union Home Mortgage

    Union Home Mortgage

    (5 reviews)

    By far, the most painful experience trying to refinance. They had no clue what was involved in a VA…read moreloan. Every week they added another requirement. I'm sure there's a list that shows everything that is needed. I was assigned to the Customer Direct Team Lead/Sr. Mortgage Advisor. Anyone with titles like that has no excuse to be as clueless to the process as he was. What does the rest of the team do? Finger paint? They cost us almost $2000 that we'll never get back. A most pathetic mortgage company. You'd have better results at Leroy's Used Car Lot and home finance.

    If I could give negative stars to this company, I would over and over again. I wouldn't wish my…read moreworst enemy to have to work with Union Home Mortgage. EVER. Trying to purchase a home during the Coronavirus Pandemic with this company was the worst experience of my life. Prior to dropping our home loan in the middle of the process with no notice, Union Home Mortgage claimed they ordered a home appraisal on the home we were looking to purchase (they did not) and charged us $473 (which reputable mortgage companies don't do until closing) for an appraisal that never happened. After speaking with representatives for the company, our loan officer was assured we would be refunded our money. We were not. Being a first time home buyer, this process was completely new to us. I feel cheated and swindled by this company. I hope no one ever has to go through the ordeal we did when buying a home. Union Home Mortgage should feel ashamed by their actions. What disgusting, deplorable, and unprofessional "work" by this so called mortgage company.

    Third Federal Savings & Loan

    Third Federal Savings & Loan

    (3 reviews)

    Save yourself the grief and deal with a company that communicates accurately and effectively. Stay…read moreaway from them! I had a perfect credit score ruined by their terrible practices. I was a HELOC customer and they charge an annual fee. Well looking at the statement it appears the annual fee is charged to the line of credit. Nope, they bill it individually but they include it as a line item on your statement. So when I paid $40 over my minimum it didn't cover the $65 fee. The following month exactly 30 days later my auto payment hit again and paid the remaining $20. This scumbag company reported me 30+days late to the credit bureau and collections for essentially money that was paid to them that day. I never got a call, a letter, or an email saying I was late. There was no notification on my dashboard when I signed in every month. But the made sure to smear me on the exact 30th day late on $20 despite being paid that day. It took days to get an answer and I had to spend a few hours sorting through statements piecing it together myself because nobody could tell me why and no management would return my call. Despite no late payments in 3+ years with them they couldn't remove the late mark as a courtesy. The basically said it was my fault and they don't owe any phone calls, or email, or notifications you are late. I got one call it was from the collections dept 1 month later. I returned the call immediately and he said he had no idea why he was contacting me and to disregard. That's the only call I ever got. Now I'm preparing to get a loan to start a business and I run a credit checo and find I was reported 60 day late to TransUnion. So now I'm disputing it. This company ruined my 10yr record of over 1k payments on time. Perfect credit screwed by this circus of a bank. I paid 2k extra the month before and an extra regular payment but it ment nothing. All I needed was to know I was past due and I would of paid them no problem. I'm now trying to figure out how to take them to small claims or anything to return the favor. I have an appointment with a consumer rights attorney next week. Save yourself the heartache and stress and avoid this place all together.

    I LOVE Third Federal. They are a 'local' bank and, in my experience, they have treated their…read morecustomers with fairness and dignity. When I bought my house over 30 years ago I got my mortgage with them. Over time, they have never sprung any surprise fees on us. Their online banking is, at least for me, easy to use.

    PNC Bank - mortgagebrokers - Updated June 2026

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