Friendly staff and helpful. I needed to get some cash back in specific dividends, so I decided to…read morego inside. Service was pretty fast. I think the girl assisting possibly was in training. No problem... she did fine. Lobby was nice and clean. Branch staff tends to be limited these days because the need just isn't there. I had no issues during my visit. Social distancing still being enforced. Masks seem to be recommended but not required.

I've been sitting waiting on either lane of the drive thru to move for a solid 10 mins. Seems like…read moreif something was taking this long they might ask the patron to please come inside? Sigh.

I didn't have a great experience working with this group. Without providing too much identifying…read moreinformation, we had one request that we thought was standard but Eric acted unprofessionally (said another way, he scoffed at the request). The first few options that he came up with to accommodate this request were not thought through very well; I felt like he was not listening or understanding why we made the request. His support staff does a better job with customer interaction so the rest of the experience wasn't too bad. Overall score: like putting duct tape on a scab and then slowly peeling it off several hours later. Not in any hurry to work with them again.

If you are looking for the best mortgage broker in Birmingham, AL look no further. I have worked…read moreclosely with Assurance Financial Group and Eric Kelly. Their entire team does a superb job. The mortgage process can be complicated but somehow they are always able to explain things simple terms you can understand. This speaks to their knowledge as a mortgage broker and the care they take with their clients. I would highly recommend them to anyone in Birmingham that needs a good mortgage lender.

I would absolutely recommend this company to anyone working on their credit. Exceptional service &…read morevery prompt. They deliver fast results, are very knowledgeable, and go over & beyond for their clients.

Was Southtrust, then Wachovia, now Wells Fargo. It's been my bank for 20 years, but I only order 1…read morebox of checks at a time now!!!

I needed to have fingerprinting for a federal background check done. I was able to park in front of…read morethe entrance. There was one person ahead of me. Once this person was done, I saw the lady working the desk sanitize the area. The whole process went smoothly and quickly. I was done and back in my car in about 10 min.

I've been a customer for over twenty years and have received excellent service. They've handled…read moreclaims quickly and efficiently and are always friendly and responsive.

Every couple of years, I shop for insurance for our autos/owner occupied rental. We keep up on…read morebuilding, regular maintenance, a couple of new cars and older van. No losses for auto/home, squeaky clean driving records, good credit score, pay annual premium. Always offered a renewal. As I once sold multi lines insurance, I know what agents need to make a quote, this was provided to a dozen or so agents. Briggs called in response to inquiry. Our five minutes conversation, in our exchange, I felt like I was a criminal. With an agent you want to develop a relationship, your trusting them with your largest assets..... to be questioned as if you've done something wrong.... was the experience. Have had a couple of properties, never an insurance claim, to have this experience says to find another vendor.

Got a letter saying I owed over $2,000 to the IRS. Messaged Blue Star several times over the last 4…read moreweeks...nothing...talked to them twice...first she's in Florida...one phone number deactivated...then she just got back into the country... No help at all!!!! I've been using them FOR YEARS!!! So I guess I'm paying the IRS for the second time!!!!

Every type of tax return, we do fast tax, long complicated taxes, out of State, multiple state…read morereturns, foreign returns for our soldiers, we do overseas workers, and Mexicans with A# or SS#, any green card holder can file. We help you with well-trained tax pros all with yearly training at the IRS or IRS approved schools. We do final returns. We do inheritance tax returns. We file for storm damage. We care and work with you so you can understand what is going on and how you can reduce your taxes. We have a very low audit rate and a very high group of returning clients year after year. Owner's phone is 205-540-0935 call with any questions.