The employees in DeWitt Michigan are always friendly and helpful. I highly recommend them for…read morepersonal and business services.

I've been with lake trust consistently over the last 3-5 years and it absolutely sucks. I…read moreoriginally opened a youth membership account where they ask you questions such as "would you like to be able to overdraft" obviously the answer was no and I was explained that because of that if a purchase would exceed what I had In the account, it would not go through. Instead they'll allow any and all charges to go through without a problem just to charge me multiple $32 fees back to back. And when you try to explain the problem to someone in customer support, they're response is basically "we don't care" probably gonna stop using this bank soon as it's very disappointing they can't fulfill their end of the deal.

Nate made the process of buying a house quick, fun, and easy! I would highly recommend!read more

Ideal Mortgage does a great job through and through. They have helped us through the whole home…read morebuying stress and even refinanced us to get the lowest rate possible! You should trust them with your lending needs, too.

This is my main bank even though I live an hour away.I used to live there and just never changed…read moreit. I've had lots of loans through them and everything always run smoothly. the one thing I hated the most about this bank was that it was super slow. the drive-thru was really really bad I guess the inside wasn't as bad but it was still a pretty long wait.even if it didn't seem busy... you are always going to wait at this location.maybe understaffed.

Love this bank. They're fast and efficient in what they do. They're super nice and accommodating.read more

The team at Spalding insurance has been great through the years. I have been a long time loyal…read morecustomer with them and they are always willing to help and answer questions. I typically get a phone call when my policy is ready for renewal to discuss changes that might be made or if it makes sense to make some changes long term. If you need a great agent, call Jon and the team.

I couldn't be happier with my credit union and all of the things they're doing be better. I get the…read morebest service from the tellers at their St. John's location but their new online banking app is amazing

During Thanksgiving someone tried to use my debit card which I've had for yrs. But they were in the…read moremiddle of an upgrade update in this same time which I find suspicious but so somebody else called me that wasn't even them an they locked my card during the holidays I called them to ask how an why an didn't get an answer but they asked me if I had an ATM card which I do but they didn't even have that card on file just the rest of my info though an so I had to wait 40 mins at a gas station because I had no way to my money an so after that I went to go get my new debit card and it don't even work an now here I am 2 days later an it still don't work and I've been on hold for an hour now trying to reach them again

I've been a loyal Allstate customer for over 35 years and had always enjoyed a positive…read morerelationship with my local agency--the Joseph Dunn Agency in East Lansing, Michigan. Sadly, my recent experience has completely shattered the trust I once had in both the agency and the company. After submitting a claim supported by a professional estimate of $7,200, Allstate approved only $1,300--without conducting a proper investigation or maintaining any meaningful communication. My contractor, who could have clarified the full extent of the damage, was initially ignored. Instead, I was forced to deal with a claims adjuster based in Texas--someone who never visited the property and made decisions from behind a desk, completely disconnected from the reality on the ground here in Michigan. Even more troubling, two separate employees at the Joseph Dunn Agency admitted that the claims office handling my case "never approves claims." If Allstate is aware of this pattern and continues to allow that office to process claims, it reflects a serious disregard for customer care. To add insult to injury, my once-responsive local agency stopped returning my calls. One employee said another would follow up and even indicated they might be able to help, but weeks passed with no response and that lead went cold too. This experience has been incredibly frustrating and disheartening. Allstate's slogan says you're "in good hands," but I've never felt more abandoned--especially by an agency I once trusted and respected. After decades of loyalty, I expected far better. I urge others to think twice before trusting Allstate with their coverage, or choosing the Joseph Dunn Agency. Eventually--after more than two months and repeated requests--Allstate finally sent someone to properly inspect the property using the right equipment. A third-party inspector (not employed by Allstate) used a drone to assess the damage to our 40+ foot barn and met with my contractor. Ironically, this inspector's estimate came in even higher than my contractor's original quote. Only then did Allstate finally pay the claim appropriately. The delay, however, left our barn exposed and in disrepair. We're now facing additional cleanup costs--like removing bird droppings--that aren't covered, on top of the long-overdue repairs. What should have been a straightforward claim turned into a drawn-out, stressful ordeal. I've since switched insurance providers, and it's been a huge relief. Knowing that now I'm truly in good hands if something catastrophic happens gives me real peace of mind.

The office staff is wonderful- friendly and professional; Joe Dunn/Allstate stink. Had a…read morehomeowner's claim denied that literally cost us THOUSANDS out of pocket. NO ADVOCACY on his part, just a shrug and "oh well". Be advised.

I've bought all kinds of insurance from this family owned company for over 20 years... They're the…read morebest!

Ketha and Ron took care of me to get my new personal Auto policy set up. I received great service…read moreand everything was sent to me electronically, including the binder for the dealer. The rates are also great, and I'm told the Auto rate will even go down when I add my renter's insurance. I highly recommend Ron Gillum. So far my experience with State Farm has been superb!