GREAT Staff-always friendly and helpful! Fully competent and able to accommodate needed assistanceread more

I needed assistance and used the Case Credit Union chat feature on the mobile website. Cameron was…read moreable to assist with my questions very efficiently. Great customer service and truly a pleasure to work with Cameron today.

Andy Garza does a terrific job with providing many of my clients new mortgages. He has great…read morecommunication throughout the process and after. If you need a home loan call him.

Will and his team are great at taking care of our insurance needs. They are ready to answer any…read morequestions we have. They truly are experts in the insurance industry. We appreciate all their work to provide us with the best coverage at a reasonable price.

I have known both Will & Lisa Lemanski for years now. I know them to be honest, ethical and…read morewell-versed agents. They are actively involved in the young insurance agents organization so I know they stay on top of their industry. I trust them with my and my wife's car insurance, our vacant home insurance, our current home insurance and an umbrella policy for my property. My monthly rates are incredibly affordable. A little over a year ago I was in a car accident, my vehicle was totaled and they had a check in my hand in less than 4 days. That is the kind of service you will get from MLL Insurance. Not only do I call them my insurance agents, I call them my friends!

Very pleasant experience. I had been with them for over 25 years and switched over for a year due…read moreto increased rates. Much more reasonable rates these days. Thank you.

do not do business with this agency. initially we were very pleased with josh. he was personable,…read morehelpful, and knowledgeable. we were appreciative and believed state farm would be our long term insurance carrier. then we were apparently handed off to other employee representatives. since then it has been a nightmare...our rates more than doubled. we seldom get the same employee representative. nobody seems to know whats going on. they claim rates went up nation wide due to new mandates and that applied to all insurers. they also claimed that rates will go down soon. as the act may be repealed. now they claim that our june payment was not made. it is an automatic withdrawal and we have screen shots proving that it was. now most businesses would ask you to send that screenshot, and upon receipt, investigate, and respond with the results. when there is independent proof i would assume they would take responsibility and apologize. a mea culpa, i'm sorry, we made a mistake. we will rescind our penalty fees and again we are sorry. we will address this immediately. nope, we get "there's nothing we can do". your june payment was late and we took out june, july, and august payments. the agency accepted the individual monthly payments, then they doubled down and took it again. i don't know if it's a competency issue, lack of communication, or training. i don't care what the excuse is, we deserve an apology and to be made whole by immediately returning the dual payments. no more no less, apology, reimbursement, and respect. john r. graham susan k. graham

Very helpful staff! They tolerate all my questions and respond happily. I've even asked for…read moreverification that the rates I'm paying are still the best deal for my needs. I've always been pleased with the service.

The team at Spalding insurance has been great through the years. I have been a long time loyal…read morecustomer with them and they are always willing to help and answer questions. I typically get a phone call when my policy is ready for renewal to discuss changes that might be made or if it makes sense to make some changes long term. If you need a great agent, call Jon and the team.

I hired Harold to do my 2021 tax return. He completed all the documents, although he did spell my…read morename and address incorrectly despite me telling him he had spelled my name wrong on official tax documents. He accidentally put on my city return that I was a resident of Lansing. This caused me to not receive a refund I was supposed to get. We all make mistakes and Harold offered to fix it for me. It had been months without any refund, so I asked him what was going on and he said he would not be able to track it for me. So I called the city of Lansing and was told a return had never been submitted me for that year at all. I had an easy tax return to complete, so I regret just not doing it myself. It would have been much easier

Your review helps others learn about great local businesses…read more Had a great experience with YourWayTax, especially Andre! Andre was always checking on me and ensuring I get my documents in on time, which for someone that's always on the go like me, made me feel like he was truly looking out for me and there every step of the way. Not only that, but Andre got me the largest tax refund I've ever received! He felt comfortable looking over my previous tax forms and was able to identify what others couldn't. It is well worth the price and the experience was phenomenol. Andre is a professional and definitely the man to go to for your tax refund. Will be referring and will be retuning next year! Thank you all!

William and Christine are the only reason that I have stayed with Farmers. Great people that are…read moredown to earth with the knowledge to ensure I am protected. When asked by another agent why I wouldn't change if it would save me a little money, I said it has been the ancillary benefits that I have received from this office that keeps me here.