I wish I was able to rate her higher than 5 stars! She made the entire process seamless for my…read morehusband and me, considering we are first time home buyers with a lot of questions, she was more than prompt with responding to any and all questions!! We were even cleared for closing about 2 weeks early in our already expedited 30 day close!! I will be recommending Kelli to everyone I know. She definitely made the entire process easy and very stress free. So If you are looking for someone who cares, will respond to you almost instantly and make things happen right away, look no further...you have found your person!!

I was Steered in a direction that benefited the Mortgage Firm bank accounts instead of looking out…read morefor my best interest. I was well qualified for better options than I ended up with. After 6 months of payments and over $8000 in closing costs, only $1000 went to the unpaid principal and over $24,000 went somewhere, not sure where, but it sure did Not go to the balance of my loan. What a rude surprise when I went to pay off my mortgage. How can this happen when they have "over 30 years of experience"? When I brought this to the attention of my loan officer it became a "Big Deal" and the complete lack of empathy was astounding. Other options would have saved me thousands of dollars. My experience in the end turned out with my loan getting sold right away and the lender getting wealthier. If I had to do it over again I would have visited the local credit union that wouldn't have sucked the life out of my bank account.

We had the pleasure of being recommended Sarah and her team to close our VA loan. The moment we met…read moreSarah and Jermey we knew this was the team for us! They are amazing to see in action and you have the uttermost confidence that they will go the extra mile for you! Buying a home doesn't have to be difficult when you have the right support behind you! We flew through a 17 day close, and we didn't have a single hitch. Thank you again, we are recommending you to anyone who needs to purchase.

EXCELLENT EXCELLENT EXCELLENT!! 10 STAR REALTOR!! HIGHLY RECOMMENDED!!!…read more My mother was moving from FL to CA; she is 86 Years Old. Cara made the move simple and easy. Cara REALLY goes above and beyond to HELP in any way possible! She was always quick on call backs! Communication A++++!! Super knowledgeable about the current market! Super awesome hard worker..... AND... GOT OVER ASKING! AMAZING CARA!!!

Cara was amazing! I work for the military and had to do almost everything remotely. Cara made sure…read moreeverything was seamlessly and flawlessly completed. If it weren't for her I would not have gotten the beauty I did and at a great price! I highly recommend her! D

I used Prime lending for my intial mortage Kelli didnt even show up to the closing and before I…read moreeven made my first payment they sold my mortage to Colonial which I have had nothing but problems with saying I dont have insuranse. They apparently failed to forward the documents showing my HOA insuranse so I have been in a fight with colonial for the past three months DO not use Prime Lending.

Kelli as amazing through the entire process. Thank you so much for showing so much for taking care…read moreof me and my family.

Run from this company - I have taken out 18 mortgages in 32 years and never experienced anything…read more like GRA before. Shelley is very nice but the backend processing during the loan caused several delays. Now I made the first payment early and have the cancelled check to prove it but due to internal transfer of the loan (now on third loan number in a month) they have not posted my payment and send me a late statement. Called and they tell me to wait 60 days for it to show up.

The team at Shelter Mortgage in Melbourne were amazing through the entire process and followed up…read moreon everything along the way. Thank you!

Deborah Halloway is horrible at her job. No contact from her after submitting all required…read moreinformation. She never responds to phone calls or emails. We are very dissatisfied as we have missed several opportunities to purchase a home only to be let down because the homes sell before we can get a response from her.

Ali Maatoug was the agent for the house we purchased last 2 days. He was extremely helpful, open,…read moretransparent, and reliable through the whole process, he really cared about us, understood our needs from the very first open house even giving us ideas on how better utilize the space. He was always available to answer our questions and to show us the house any time we asked for, he explained everything in a way that was easy to understand from the making the offer, to working with the mortgage banker. This made it really easy to move into Ocoee in less than 2 months. Ali Maatoug is the best realtor I have ever dealt with.

From the owner: Ali Maatoug is an experienced Real Estate Agent in Central Florida. Ali has a love for the area…read morethat translates to knowledge and passion when he is working with a client. Ali will tell you, although he wasn't born here, it is home. Ali was awarded the Bronze Top Producer Award from The Orlando Regional REALTOR Association in 2020. He has helped more families every year and has remained grateful for every opportunity to work with them. It is his personal goal to make the home buying or selling experience for anyone a truly pleasant one. To this day, Ali values the life-long relationships he has made with his clients and the honor helping them buy or sell their home.