Had to make a deposit to my credit union in California…read more After calling several CUs in the Atlanta area, I called Credit Union of Georgia on Johnson Ferry and they said they did shared banking. Came in and the teller was great. There was an issue with driver license number and he quickly resolved. Great experience

Excellent in every way! Great rates, customer service, and many locations!!! Love this place!read more

Sahar Zakery helped me with my accounts and she was very professional and patience. Will continue…read moreworking with her.

I am a small business owner and had been banking with Regions Bank for years and in recent years,…read morehad become less than impressed with their service. They had small bank type service when I first signed up years ago, but that had ceased as they grew into a banking giant, everything had become a huge ordeal and most large transactions required manager overrides and long holds on my checks. In the mean time, I had an escrow account I kept with Bank of the Ozarks for my real estate company. When the time came to start looking for a new bank, I checked with Ozarks because it made sense seeing as I already had 1 account with them and had no issues with it. I also checked several credit unions and other banks and in the end, Bank of the Ozarks fees were less than everyone else and it offered that small town feel that had vanished with Regions. I went in and met with James, who was extremely accommodating, very knowledgeable, and easy to work with. He helped me set up 6 accounts for various businesses and my personal acct. and went above and beyond the call of duty. Everything went very smoothly and was handled expeditiously. The tellers are also very helpful and friendly. I would not hesitate to recommend this branch to anyone...if you have a business, go see James. He will take good care of you!

Kudos to Wells Fargo at the Northpoint Mall location! Michael and Stephen went above and way beyond…read morewhile there tending to my father's financial business after he passed. They were so warm and loving to my mother who was obviously grieving. Unfortunately, it's not often you see this type of service with grace. I've written the branch manager, their supervisors as well as the President of Wells Fargo. Best branch I have visited.

Great location snd the staff is very knowledgeable We needed to update personal info our…read moreappointment was I. Time and very smooth

This brand Chase in 1475 Holcomb Bridge Rd it horrible and telling a lie . I come over there early…read moreDec 2025 asking to getting Pennies. They know if I came over there to get pennies or change pennies. My hobbies to look certain year pennies. One teller comes in to me and I tell want a get coin . I have a coin to change . But I put in my car . And the teller said okay bring here . After I bring my coin she said sorry we don't have it Pennies. Why you don't want said from beginning. And she said with smile . Already couple times. What kind a bank "telling a lie "with customer. Other branch chase so polite and they always give even though $1/$2 . Couple chase I going ONLY 1475 Holcomb Bridge Rd is the slowest, *No need telling a lie with customer. *Respect with every customer. Every customer deserves equal. * Today is 12/14/2025 only 1 give (+)feedback and 4 give (-). This is A BANK WE CAN TRUST ?

Terrible won't cash checks Gives wrong information won't…read moreeven allow check to be turned into cashiers check Ok what is a bank for.......I agree with Stella when is corporate going to step in... This is my first bad review ever!!!!!

I tried ordering foreign currency and it kept getting delayed and is now stuck in a holding…read morefacility with a delivery date that will be after I've gone on my trip. I am trying to see if I can pick it up from the holding facility, but I would need the permissions changed and only "Wells Fargo" can change it. 20+ phone calls later, I still cannot get into contact with anyone at the foreign exchange department. They even have a phone number, which is just an automated voice that says you can no longer order currency over the phone. Then it transfers you to the main customer service number. I have been a customer ever since I was a baby and my parents opened a savings account for me. Now I am taking all my accounts elsewhere and telling everyone I know to never bank with Wells Fargo.

As you can see from the other reviews, this place is horrible. I've had decent service from other…read morelocations, not great, but decent, this location has no idea what they are doing. From the manager to the personal banking associates, they don't know how to work within their own system! Either they are hiring VERY lazy associates (which I believe is the case) or they don't train them. Either way, go to another bank, like I did...

I find this location handy being at the corner of Mansell Rd and Alpharetta Hwy along with, like…read moreBrandon J. said, being attached to the parking lots of Longhorn's and The Counter and they are where I eat lunch too often. It is handy to stop in there when going to/from lunch. But honestly, I do not care for the service inside as it is usually slow (since Wells Fargo came in) and if you are wanting to sit down with someone, they do not have a sign in sheet anywhere and there are two seperate places to sit, so you very well likely might be the first person there, but another person(s) will be chosen before you. I will say that over the last 4-6 weeks they have gotten a couple more tellers there on a regular basis so waiting time isn't quite as long, but I still often go to the location near the North Point Mall if I have a choice.

Worst location I've EVER been to. Terrible customer service--terrible experience overall…read more Considering changing banks entirely. My first time at this location, I was greeted by Lizbeth, who was glaring/looked annoyed as I approached the reception desk. I asked if I could deposit a digital check. Another employee, Reena Patel, chimed in and said "We can't deposit a digital check." I asked if they could print it out for me. Immediately, I was told they couldn't print anything out. I expressed my confusion, mentioning that various other locations have printed things out for me no problem. After I said this, Reena agreed to print it out if I emailed it, despite what she said earlier. I waited close to the reception desk silently, and Lizbeth again glared and expressed profound irritation, stating multiple times that I'd "have to wait a while for Reena to check her email. Could be hours." I said I could wait. So, I waited and waited...and nothing. I ended up leaving to go print it somewhere else. I got back to the bank right before they closed, but their doors were already locked. Lizbeth saw me knocking on the window, literally POINTED at me, and (turning to another employee) started LAUGHING. Never in my life have I experienced behavior this abhorrent. I've never had this issue with ANY other location; employees have always been nice to customers, helpful, and offered to print things (not just checks but affidavits/legal documents!) and have always done so MINUTES after I emailed them. Not sure what was going on here or why employees clearly hate their jobs at this location. In summary, go to another location if you want to be treated with dignity and respect.

I have been a member for several years. I have never paid either of my auto loans late, however I…read morehave tried to communicate with the location, loan officer and branch manager for 2 weeks regarding the subpar extended warranty I was sold. I paid $6,000 for the warranty, however I've paid $7,000 out of pocket the last two months for repairs I was assured would be covered

Been a loyal member of this bank for years. They turned their back on me when things got toughest…read more Awful communication and customer service. Dont bank with Georgia's Own. Take your money to a bank that knows how to treat their members.

This is all of delta ccu, not just this branch. I got…read morescammed 5 years ago and used my Zelle account to pay them off. Delta suspended my Zelle account. After five years I called to reactivate it and delta said no...they won't let me use my Zelle! They are treating me like a child. I've had some sort of account here for almost 50 years and this is the loyalty they show their members. The idiot that I spoke to said delta doesn't care if I leave so I guess after fifty years I'll go elsewhere where they treat their customers with respect. I've read your reviews, this is about average.

Went in on a Saturday prior to a holiday weekend and was able to secure an auto loan with the…read morelowest interest rate I've seen these days. Puja was very helpful. The front area team was patient to stay with their colleague as we finished the process. Thank you all for your time and assistance.

The customer service at this location is terrible. I went there to get my name changed and to get…read moremy new card issued. Nanda told me that she needed my husband's signature and mine as well for this process to work. I returned the next day with my husband and signed the paperwork. No questions asked or ID checked to see if he was who he said he was. So, basically, I could have brought anyone with me to sign the paper, without my husband had to get off from work. We called out her bullshit by asking why she didn't check my husband's ID. She simply said that was actually a great question and she trusted me. Seriously? Then, she checked his ID. Terrible security service. Nanda wanted us to call the number in the back of my current credit card in order to get my new card issued, that she could not order it for me. I also confirmed with her that she would order my debit card. After three weeks of waiting, my debit card hasn't arrived. I had to logged in to my account to place a new debit and credit card by myself. Never go back here for anything again.

As everyone else has reported, BoA (Bank of Arrogance) and its subsidiaries (Merrill Lynch, former…read moreC&S bank, Nationsbank, Suburban Bank MD) are undoubtedly the worst financial institutions on the planet, IMO, & CEO Brian Moynihan should have been fired long ago. If you do business with this miserable firm, you will be sorry and will get what you deserve! Or perhaps you enjoy waiting for hours on phone with robots. Spouse & I have had multiple accounts including credit lines, credit cards, checking since 1980 and were recently forced by former employer to open an unwanted ML account for ESPP funds. Ridiculous fees & terrible customer-no-service IMO. Still trying to get BoA out of our lives, sadly. And our FICO scores are both over 800! Screw-ups were never ours. Still trying to get BoA completely out of our lives. In contrast, we have encountered many stellar experiences with Wells Fargo (formerly Wachovia & First Atlanta) since 1985. WF even found a faked check & no funds ever left our account, thanks to an exemplary security department there.