do extensive research before signing anything…read more My experience with this institution has been financially devastating. I was told this credit union helps people rebuild their credit, yet within months of obtaining my vehicle, I experienced repeated repossessions, excessive fees, lack of communication, and what I believe to be extremely poor handling of my account. The first repossession occurred over an alleged insurance issue despite my insurance being active from the day I drove the vehicle off the lot. I received no warning calls, letters, or meaningful communication before my vehicle was taken. I was then forced to pay substantial repossession-related fees immediately after Christmas in order to recover the vehicle, which caused severe financial hardship. After struggling to recover financially, losing stable housing, and attempting to rebuild my life, my vehicle was repossessed again based on claims that I was 90 days delinquent, which I dispute. Payments had been made, communication had taken place regarding hardship, and I was actively attempting to continue paying. What disturbed me most throughout this process was the lack of professionalism, refusal to provide meaningful assistance, and dismissive treatment when attempting to discuss options or request documentation. I am now facing the loss of transportation, employment difficulties, and ongoing financial instability as a result of this situation. Now they want 10,000 in 15 days, or i lose the car all together.I checked my credit report and nothing has been posted out of my savings account that LAUREN told me to make the payments and they would pull from that account, NICE my credit report says no payment for March i have that receipt, no payment for April I HAVE THAT RECIEPT !! I am beyond livid, my new well paying job is giving me till the end of the week, this is hardship that is uncalled for Consumers seeking to rebuild credit should be extremely cautious and fully understand the risks before financing through this institution...

After years of service, FAREWELL!!…read more I was so thrilled with this Credit Union. Customer service is a hit or miss, depending on the time and day of the week. I love the versatility of banking with GSFCU, but I don't like how they pick and choose when to do things like clearing checks deposited through their mobile banking feature. I have used this feature so many times and have gone inside the branch and never had a problem with small or large deposits, but as of lately, it's like every other deposit it's an issue and no one can explain anything, but it's on hold for 10+ days which is ridiculous on any banking standards. I'm so over them at this point so after years of service, FAREWELL!!!

Have been to this location numerous times over the years. In fact I'm going to this location…read moretoday. All of the tellers whom I've talked to are friendly. In fact everyone there is. They are also usually pretty quick.

This location is a fraud. I tried to withdraw $40 from the ATM and the transaction failed. They…read morestill debited my account without ever receiving the money. Don't do business here.

My self, and my two adult daughters, all have accounts at Bank of America. Both of my daughters…read moreaccounts were made when they were minors, so my name is attached to their accounts. We never bothered to remove my name now that they are adults. My younger daughter is mentally ill and got tricked on social media and ended up getting scammed. Her account went -$2300. I called Bank of America to file a claim, and to let them know she was scammed after a few weeks they zeroed out the negative account and closed it. , Which was fine. Today we realized that they went into my other daughters account and took the $2300 from her account! She had nothing to do with the scamming and it's only because my name was on all three of our accounts, and I didn't have enough money in my account. I guess so they took it from my older daughter. I've been a loyal customer for more than 20 years and neither me nor my daughters did anything wrong. We were the victims of a scam by some stranger and we are now the victims of robbery by Bank of America because they stole $2300 from my Daughter's account. There is so much more that I could tell you. I was on the phone for three hours the other day, trying to straighten this out with four different associates, and each one of them had a different story to tell me and none of them really made sense. today when I called I was given more miss information I'm disgusted and so angry! My older daughter had nothing to do with this and they had the nerve to go into her account and take $2300 because my mentally ill daughter got tricked online by some scammer. I'm telling everybody I know not to use Bank of America and I'll be all over social media with this as well. This is wrong.

What bank is open with missing ceiling tiles above the main entrance door? I was about to open up…read morean account because my wife suggested on joining her bank. As I walked into the establishment, I noticed how horrible the building looked and missing ceiling tiles in clear view. I told her I will just stay with chase and wells Fargo

This branch is terrible. I went in to this branch to deposit two checks from Canada. The somewhat…read moreofficious bank manager said that I could deposit those checks in the ATM and would not have to wait in line because the only teller they had was in the bathroom. That teller was in there forever by the way. The ATM would not accept the checks because they are international checks. I had to go back to the counter and was inconvenienced because now I had lost my place in that line. So the officious bank manager should have known automatically that the ATM would not have accepted those checks. Hasn't she had training? What kind of expertise is this? She obviously did not know whereof she spoke. Train your people Wells Fargo. And this is a manager? God help us. She is not bright or capable.

This bank is a throw back to the 1970's. Their wire limits are miniscule. It's nearly impossible…read moreto speak to anyone at the branch. The store very few statements on line compared to other major banks. Terrible menus on phone.

Branch manager on Tuesday 5/20/25 was not polite nor pleasant. Definitely not welcoming. Neither…read moredid she offer any products. I had a check for my minor daughter with me but she never asked would I like to become a member. I was anticipating opening an account. Her service was a complete disservice. When I asked if she could waive the fee for cashing a Chase check, lost my mom last month this was a death benefit check. Her response was "Absolutely Not!" Bad attitude and also she added if she needs an override that she sill not be able to cash the check(A Chase check) This establishments own check. The Insurance company is a client of Chase Bank. When I asked if I can speak with the manager her response - "I am the manager". But appearance ,demeanor, attitude, lack of respect was not that of someone who should be managing a branch in South Orange on South Orange Avenue or anyplace else.

Elijah is the greatest. Staff are very accommodating and helpful. Swift and efficient service :)read more

If I could give them minus 50 stars I would. This is the worse bank EVER!!!! Their online…read morebanking is out of whack, doesn't make sense and is incorrect, you cannot download the transactions to Excel and when you do download them to .csv they leave several transactions out so the list isn't correct. They say they're open on Sunday on the inside door but the outside door says otherwise......which one is it?????? ' Onto the Montclair branch: one thing I have to say: "FIRE LOURDES ALEMAN!!!!!" Revamp the whole entire place with all new staff or a real bank like PNC or Chase. Just stay away from TD Bank!!!!!!

These people and the manager aren't helpful at all. They have terrible customer service. I'm…read morethinking of closing my account because of this type of employee.

This corner bank is bright red and easy to spot on the block. A convenient ATM greets you before…read moreyou enter the lobby. Inside it's a little cramped, but serviceable. Everyone was friendly and answered any questions I had about their banking chain. If you're interested in banking with Santander then this is a good branch to handle your banking needs. Not much else to say about the place because banks are functional businesses which isn't terribly exciting.

How horrible is Santander - doing nothing for their borrowers?…read more Called today and told by Lawrence in Cedar Grove that they are not following Governor's recommendations?

I had an amazing experience at this credit union. I specifically worked with Dolly and she was…read moreexcellent.

Had a very great experience. Had a very pleasant experience and Rose was very helpful explaining…read moreevery step of the way. Would definitely recommend this Credit Union.

I want to commend/compliment Ms. V. Brannon of the 2624 mooris ave branch…read more I had a check that had scribbling on the back making it difficult to scan in the bank computer system. Ms. Brannon tried, and tried and tried for over ten minutes, trying every which way until finally the system accepted the check. It was ony a $14.00 check, but the effort and steadfastness of Ms Brannon is commendable and noteworthy Thank You Bob G. Chatham

Went to this branch once to use the ATM. Easy to park in the lot and to take care of bank business…read morewhen need be.