Best bank we have ever had! we have been using them for 10+years with no issues at all.read more

Absolutely horrible customer service the manager needs to be fired. She is incompetent and does…read morenot know how to fill out the easiest of paperwork. And her phone etiquette is absolutely atrocious. When she makes a mistake she's acts like you did it. So watch out only use this bank as last resort.

Trisha and her team are fantastic...helpful in many ways including home mortgage and equity loans,…read moregeneral banking, to name a few. Very accommodating and prompt. Kudos to them.

When my wife and I were first trying to open a small business, Huntington was there when other…read morebanks were unable to help us get started. Over 11 years later, we have all of our personal and business accounts in Huntington Bank. This branch is filled with people that are very helpful and happy. Due to my business, I am in this location at least twice a week to make deposits and get change, and I come away with every interaction very happy. Dare I say, I look forward coming to the bank and running "one of those errands" because they deliver such great customer service.

Love this branch!! The workers are incredibly friendly and can help you with everything you need. I…read morehave never had a problem using their services and have been banking with them since I moved to Ohio 8 years ago. Convenient location on Main Street in downtown Mason. Interior is lovely and there is an ATM in the drive thru area. Highly recommend coming here for your banking!

Okay, so we are not too pleased with 5/3's new accounts and changes, but we like the fact they have…read morelots of ATMs and Kroger branches, so we'll stay with them a while longer. This is by far our favorite branch. They always give our dog a treat when she goes on bank runs and they are super friendly. They even went above and beyond helping research an online banking matter when the online banking customer service people were no help at all.

I bank at the Fairfield location, but I have also dealt with this main branch. The experience has…read morealways been the best it could be. After having an incredibly bad experience with CITIBANK I found refuge with Phoebe Kerby and her team close to home. I wasn't particularly unhappy with Fifth Third bank but the atmosphere at LCNB is so extraordinarily wonderful that I moved all of my Fifth Third money to LCNB as well. LCNB is the only bank that I will every need.

What can I say? I love US Bank. There isn't any BS, and I'm treated with respect every time…read more This one is right across from King's VW, and I went to buy a car today. I got my paperwork from the dealership, headed across the road--driveway to driveway straight, and within a few minutes, I had a cashier's check for the total. It didn't matter that I was about 60 miles from my house in a different state. That wasn't always the way with banks claiming "N.A."--national association like Bank One. I really wish they'd had US Bank in Florida when I lived there. The only place in the state I found them was inside Seaworld. It's a great bank and this branch was just as great as any other I've visited.

My ex recently had a shoebox dropped off for me by an intermediary. It contained items related to…read morethe home equity line of credit that I was to be responsible for after the divorce. There was a checkbook, a debit card and a note, stating the next payment due date. What he didn't tell me was that the payments on the credit line were directly withdrawn from the checking account (which, of course had no money). Although I mailed in payments, the bank continued to slam the checking account with insufficient fund fees, (notices of which were mailed to my ex) and the credit line with late fees, (notices of which went to my ex). The checks I had sent were returned...to my ex. I finally, through two visits to the bank branch and one lengthy phone call to the banking center, got the situation straightened out. I asked the bank to waive all the fees, since they admitted I was NOT intentionally late or overdrawn, and had made every effort to rectify the situation as quickly as possible. The phone lady said I can't do that here, it has to be done at the branch. The branch lady said I can't do that here...