Savannah White was simply phenomenal to work with when purchasing our new home in Randle…read more She was honest, kind and knowledgable. She went WAY above and beyond and I recommend her highly!

Four U Realty in Packwood, agent Tina S, assisted us in the very successful sale of our East Lewis…read moreCounty acreage. Tina, being from this area, knows the landscape and the people, and accurately anticipates a seller's needs/a buyer's preferences. She made the process as convenient and as seamless as possible by communicating with us frequently, taking time to answer questions/making meaningful suggestions, researching, being present for inspections, and much more. If you are looking for a gratifying selling or buying experience and want someone dedicated to doing an excellent job, Tina is the agent for you.

This business was sold to a woman name Christine who is now the main broker. They are now very…read moredisorganized and unprofessional. If you are a property owner stay away from this brokerage.

From the owner: At Mountain Valley Real Estate, our agents serve clients in Real Estate Sales, Property Management,…read moreand Property Rentals. Our team of experienced Real Estate Brokers cares about the communities we live and work in. Our Designated Broker has 30 years of experience and our two Managing Brokers have 40 years of experience between them. Our team can help clients who are interested in buying property or selling property in these Lewis County communities: Adna, Centralia, Cinebar, Doty, Glenoma, Mineral, Morton, Mossyrock, Napavine, Onalaska, Packwood, Pe Ell, Randle, Salkum, Toledo, Vader, and Winlock.

As a lender, I've worked with Paul for nearly 19 years and have used him for my own purchases. He…read moreexemplifies what it means to be a professional real estate agent. Straight speak, knowledgeable, covers much of the South Sound and has a well earned reputation for excellence. You'd be hard pressed to find a better Realtor whether you're buying or selling.

I could not recommend Paul more highly. Being an out of town buyer is difficult but Paul made it as…read morepain free as possible. He would go out and film homes we were interested in and email them to us before I bought the non-refundable airline tickets. He spent time educating me on points of interest, schools, safety and commute times. There is absolutely no other realtor I would have as much faith in. Paul goes above and beyond the call of duty. He is knowledgeable, honest, hardworking and just a nice guy. Buying a home was stressful, there was a lot on my plate with a move and everything that goes with that but I was confident that Paul was looking after my best interests. One of the qualities I required was someone who was good at communication and Paul kept me updated and informed. I wish everyone I worked with had his work ethics.

Predatory billing and lack of transparency…read more I own a townhouse in a community managed by Emerald Management & Consulting, and my recent experience raised serious concerns about their billing practices and transparency. We experienced water intrusion into our unit through an exterior door off our second-story balcony. I immediately notified Emerald Management because I reasonably assumed that exterior structural issues would fall under HOA responsibility. Emerald contacted a mitigation company, 24ResTech, which came out and addressed the interior moisture over the following week or two. At no point during this process were we informed that we would be personally responsible for any project management or administrative fees. No estimate, hourly rate, or discussion of costs was ever provided. During this time we were told we would need to hire a contractor to make repairs to prevent the issue from recurring. The contractor who inspected the door identified several installation problems: * The head flashing was improperly installed * The door had insufficient weather stripping * The threshold had been installed backwards, sloping inward toward the unit I have no knowledge of any work done by previous owners on this door, and one would assume that any prior work would be documented in HOA or management records. Later we received an invoice from 24ResTech for roughly $1,500 for mitigation work that included removing about one square foot of carpet and running fans for a total of about eight hours. On top of that, Emerald Management charged us $907 in "administrative/project management fees." These charges were never disclosed ahead of time and appeared only after the other invoices had already been paid. When I asked what the charges were for, I was simply told they were administrative costs for overseeing the project. This was shocking considering we already pay over $1,000 per month in HOA dues. Being charged additional administrative fees that were never disclosed and never requested felt unreasonable. Emerald told us we could dispute the charges with the HOA Board and encouraged us to attend the meeting. My husband and I presented our concerns to the board, but a representative from Emerald Management was also present and recommended that the board keep the fees in place because the bylaws allow them. That situation felt like a clear conflict of interest. The management company that issued the charges was effectively advising the board on whether those charges should stand. The entire experience was extremely disappointing. The lack of upfront disclosure, vague invoices, and unexpected administrative fees raise serious questions about transparency and fairness in their billing practices. Homeowners deserve to know what they are agreeing to financially before work begins.

A Warning to Homeowners: Predatory Practices at Emerald Management…read more I urge all current and prospective condo owners to steer clear of Emerald Management. My recent experience with them revealed a pattern of predatory billing, a lack of transparency, and an alarming fee structure. Following a water tank leak in my unit, Emerald, my HOA's management company, assigned themselves to oversee the repairs. Only after the project was underway was I informed of a "special project management fee." There was no prior disclosure of this cost and no opportunity to decline their services, which I had reasonably assumed were covered by our HOA's existing contract. Emerald defines this fee as covering "administrative time and coordination efforts with the vendors." To minimize these charges, I personally handled nearly all vendor communication, scheduling, and on-site supervision. Despite my efforts, Emerald's billing was excessive and unethical. Their invoices included charges for: -Answering my questions about the fee itself, including billing me for the time it took an employee to state they didn't know the cost. -The time they spent responding to my official dispute of the first invoice. -Correcting their own billing error after I pointed out they had charged me for a contractor invoice that my insurance had already paid. Disputing these charges is futile. Emerald is paid by the HOA, which then bills the owner. Any dispute is with your own HOA, not Emerald, who faces no financial risk for their billing practices. Ultimately, their "management fee" totaled nearly $1500--over 20% of the entire repair cost--for a project they barely touched beyond securing initial bids. These practices are designed to siphon money from homeowners who are left with little recourse. Avoid this company at all costs. Just an example of how ridiculous some of the fees are. I've attached two photos of showing me telling Emerald that I will have my insurance the vendors directly. They paid the vendor and invoiced me anyway. I told Emerald that it has already been paid (and I called the vendor for them to let Emerald know). It took Emerald multiple calls to finally correct the invoice, and they charged me $120 for correcting their own invoice mistake.