Terrible experience with this company. Had them install a new A/C system. Never worked because of a…read moreleak in the coil module they installed. Teton Heating and Cooling ghosted me. No warranty on unit or labor. Now I have to remove what they installed and buy an entire new system because the one they installed uses outdated refrigerant. Absolutely the most unprofessional company I've ever dealt with.

I had a scheduled appointment to get an estimate for a mini split system. The appointment time…read morecame and went, a no show. Called the office and they said they'd find out more why it was a no show and call me back. An hour later I was told Cody was tied up and couldn't make it did I want to reschedule. I took the option offered to have him come that afternoon. I didn't care what time, just call when he was on his way. A no show again. No follow up calls since then to reschedule. They may do good work, but keeping their commitment to show up is not one of them.

4-6 weeks service lead time not going to help our needs…read more Very polite and may do good work but lead time just too great. Yes that's what I was told on the phone today when contacting your company. I do appreciate the follow up tho so I changed the rating for you.

once you get past their phone system, their service people are really, very helpful and kindread more

I can't say enough about Brian and his team. After having a pretty horrible experience with an…read moreinstall done by another HVAC company, Brian and his team were our saving grace and able to figure out the problems and fix them all. Brian was always a text/call away and he always answered. He was the first HVAC guy in the area that I truly felt like he knew what he was talking about and while he could geek out on all the engineering and specs of HVAC he helped you understand the best route and most cost effective way to get the performance we wanted out of the two systems in our house. I truly wish Brian was an option back when we had started building our house... without a doubt our system would have been installed correctly from the beginning. I have never met anyone who enjoys spending money fixing problems created by another... and that is why Brian and his team will be the only HVAC company I call in the future for all my HVAC service needs. I can't recommend them enough.

From the owner: Installation/Replacement We will provide a thorough exam…read morebefore deciding to replace your unit. If needed, our skilled technicians have been trained to install the highest-rated Coleman equipment. Repair/Maintenance Not only will we keep everything running at full capacity but we will offer insight on what you can do to keep your unit maintained between visits.

As a repeat customer I thought i would be treated well for a follow up call. Dude literally hung…read moreup on me, and said go somewhere else. I'm too busy... Well the feet you step on today are the ones u will be kissing tomorrow.

Will not come out for emergency services even though on the website it says they offer thisread more

These folks invoiced me for a service they claimed to have done at a home I no longer even own. I…read moreask them for proof that I ordered this, knew about this, approved this, gave them access to the house, ect......and they provided nothing finally turning me over to a collection company I paid in full for fear of my perfect credit being compromised. I would NEVER use these people again as they cant even provide me any proof that I am responsible for the work. Quite frankly I think I'm getting billed for someone else house !

Great service knowledgable workers. Jade always returns…read morecalls Fair pricing . Highly recommend them !

I contacted Fox Creek to repair an issue with my hydronic boiler as their company name was on the…read moreboiler itself, and I assumed that therefore they would be able to make the repairs quickly and proficiently. When I called to make the appointment they made sure to obtain my credit card number prior to scheduling a repair technician. Their pricing was very high...$300 for the call (including an hour's time) plus $150 per hour after that...if the issue couldn't be resolved in an hour. Despite the high price, I authorized the visit as I had no heat, no hot water, and was scheduled to leave town within a couple of days. When the technician arrived it became clear that he wasn't actually going to fix anything. He was friendly, worked with me to diagnose the problem, and even helped me order a repair part. Although I was disappointed that the repair wasn't done, I was on board with using them to do it....especially since I had already spent $300 and just needed to get this done. That evening however, I got a call from the manager who advised that they weren't going to do the repair. I asked why, and was told that it was because I had ordered the part (with the assistance of their tech), and that they were concerned that the repair might be complicated. I offered to pay them the difference between what the part cost on Amazon and what they wanted to charge for it (over $100 on a part I bought from Amazon for $150), and sign a waiver releasing them for any responsibility for any work beyond the basics of bleeding and refilling the boiler, which I knew needed to be done. They refused to accept my offer and also refused to reduce the $300 charge (which was premised on the fact that they would actually fix the problem) to $150 to compensate them for the hour their tech spent on site. No dice. So, they promptly charged my credit card $300, and refused to honor their end of the deal...or at least refund the extra $150. Bottom line is that I cannot recommend this company.

From the owner: Heating and air conditioning. Specialty sheet metal fabrication. Commercial kitchen ventilation…read more Hydronic and geothermal heating systems.