I find it funny that the comment that Kara made 2 years ago was erased. Kara told the people there…read morewasn't a house to rent in our development. Which was a lie. Kara put the renters in another place. We had them for 7 years. Now after 2 years Kara comes back on to say our house was dirty and not up to the standards they have. She is right about that from reading other reviews she only rents houses that are dirty and falling apart. Our house is clean and updated every year. Contrary to what Kara says she was never in our house with me or anyone else. Kara are you losing business from the reviews so your trying to go back and change your responses. Did you forget my review is from 7/7/2017 and your original post was a few days later. Not 2 years later.

Do not use Sandra Ortiz at this company. She is unprofessional, unreliable, and dishonest. She…read morecashed a deposit before a formal contract offer was signed, which was never signed because of her lack of cooperation with our mortgage company. After five weeks and multiple calls, emails, and texts our deposit check has not be refunded and we are proceeding with legal action against this agent. DO NOT USE THIS REALTOR!

We used this company as a property manager. We agreed on 20%. When we received or first check they…read morededucted $90 for community 1 and $75 for office management. However they didnt let us know about these "deductions" until I asked why the payment was so low. Then Enrico sent me a doctored receipt from Airbnb so it would look like these deductions were from Airbnb. However Airbnb never took this money. We were done with rhem after this

We used an agent here to buy a house in Pocono Pines. The agent was kind and knowledgeable but not…read morethorough. We used the inspector recommended by the agent and he was not as thorough as we were led to believe, either. Once we took possession of the house we ended up spending tens of thousands to repair major issues that needed immediate attention. These issues were things an alert agent should have noticed and an inspector definitely should have noticed. Definitely seemed like getting the commission took precedent over helping us find a quality home.

The Shinn Group just finished my "down to the plywood" roof as well as the new addition roof. His…read moremen corrected all the deficiencies as well as explain them to me. They were timely, professional and fast. Quick estimate! They give a 5 year warranty and the material manufacturer gives 10 so I feel good about it. Cleanup was great and the price was good. Just had a thunderstorm and I didn't see and leaks. (Happy!) We recommend John Shinn Roofing for new work or renovations.

John and his crew arrived at my home a little after 7am and just left around 6:30pm they completely…read moreremoved all of the shingles and underlayment and fans. They than put a brand new roof on and my husband and I could not be anymore pleased. They worked hard did the job right. There price was hands down the best I received after having 6 other local Roofing companies come to give a estimate. When they came to do the estimate the worker actually climbed up on my roof took pictures and provided accurate and knowledgeable information. We were worrying we could not afford to get the roof replaced and the best news we received was that John shinn actually has a financing option. They are honest and reliable highly recommend.

If you're looking for a home inspector who truly goes above and beyond, look no further than Jeremy…read moreat Pro-Spect. As a first-time home buyer purchasing a cabin in Albrightsville, PA, I was nervous about the process and wasn't sure what to expect -- but Jeremy immediately put me at ease and made the entire experience exceptional. He was incredibly thorough, leaving no stone unturned as he methodically worked through everything What impressed me most was how clearly he communicated throughout the entire inspection. He walked me through each finding in plain, easy-to-understand language, making sure I knew exactly what I was looking at and what it meant for me as a buyer. He never made me feel rushed or like my questions were a burden -- he welcomed every single one. Jeremy is exactly the kind of professional you want in your corner when making one of the biggest decisions of your life. I am genuinely grateful for his expertise, his patience, and his commitment to doing the job right. I would recommend him without hesitation to anyone in the Poconos area looking for a home inspection they can truly rely on.

I just had a home inspected by these guys. There were on…read moretime,thorough,very professional and reasonable as far as rate. I'll definitely use them again. Thank you for your work. J.

We bought a house that an agent with this firm had listed. The house was older and had been…read moreunoccupied for a while. After we took possession, it became clear that someone had moved furniture to hide mold under the floors, had placed air fresheners in cabinets and closets to hide the odor caused by mold and mildew, had sprayed to hide the carpenter ant infestation, etc. The cover up was clear after those extraordinary measures were removed or stopped by us . Unfortunately neither our agent or our inspector was able to see beyond these measures before we made settlement but we know our agent was not the one putting air fresheners in cabinets and closets! We spent tens of thousands of dollars to correct critical issues that were glossed over by whomever staged and prepped the house we bought. Be careful who you trust!

This review is regarding realtor Heidi P. Sellers beware: I do not think this realtor represents…read moreyour best interests. A house was listed on a late Tuesday afternoon. I saw the listing and my realtor scheduled an appointment for that Saturday since I was not available until then. On Friday afternoon the appointment was cancelled, because the house had an accepted offer already. I am surprised that this realtor did not wait until at least Monday to give people with scheduled appointments a chance to see the house. I know a lot of appointments were already booked. She should have allowed more time for additional offers to come in too, especially since houses have been getting multiple offers lately (Fall 2020). She could have put a message on the listing asking for "Highest and best offer" by a specific date. This is routinely done. I thought realtors are supposed to help get the best possible price for their clients. I also have to wonder if this realtor or someone from her company brought an offer to the table and wanted to keep the entire commission. I would never use this realtor to sell my house. Too bad for this seller too, because I probably would have bid over the asking price if I liked the house.

Communication is non existent. Typically a good realtor will keep an open line of communication…read morewhen doing a deal and Jeff And his wife do not do this. This often favors their clients they are representing. If you're looking for a better representation for your listing look elsewhere.

1 of 2 Our review in…read moresummary: Heather and Jeff Rickert present themselves as a team, but they do not work as one. We only met Jeff at the listing signing, probably because Jeff is a better salesmen and he knows that he is needed to secure a new listing. They are not good sellers' agents - in our situation it was very clear that they worked solely on behalf of the buyer. They offered little or no communication, and when they did communicate, it was only done on their terms. Heather does not conduct herself as a professional; she hung up on us when she did not like what we were saying, and she would not communicate with us afterwards. While in negotiations with a buyer, Heather cancelled a contract without calling us to discuss the situation first. For these reasons, and due to the stressful experience that we had while working with them, we would not recommend anyone use their services, especially as a sellers' agent. This review took a lot of effort and time from us and we are not negative review people, imagine our discontent... here are our detailed reasons for this review: In May 2017 we listed our house in Arrowhead Lakes with Heather and Jeff Rickert of Re/Max Realty. At that time they shared with us that a fair listing price for our property would be $117,000. After doing $5000 in upgrades to ready the property for sale, we decided to list our property for $95,500 (well below their estimation), by our own decision, in order to move the property quickly. We were aware that the garage roof needed replacing, so we decided on a lower listing price. With all in agreement, it was decided that any potential buyers would be made aware of the reason for the low listing price, and that the garage roof would not be a consideration in further price negotiations. During the process of selling the property the septic system came into question, as it was the 40 year old original system. After the first potential buyer stepped away from the purchase, we decided to replace the septic system at a cost of $3500, and we did not change the listing price. This, we felt, was yet another selling point for our real estate agent to use. A new buyer, who was also represented by Heather as the selling agent, presented us with an offer of our full asking price. We had a previously scheduled appointment for a showing to a different potential buyer, with a different agent, two days after the offer was received by us, but after discussing with Heather that her client loved our house at full price, she suggested that we cancel that upcoming appointment (we later learned that the appointment was not canceled in time, and after seeing the property, the potential buyer was disappointed that it was now under contract and they asked to be contacted if it fell through) and enter into a contract with her potential buyer. We had an opportunity for possible bidding "war" which could have resulted in us selling the property at a price higher than our asking price, but we were persuaded to go ahead with Heather's client's offer, as a gesture of good intent that we returned in good faith with the confidence that Heather gave us. During the process of the sale with Heather's client, through an email, we were asked to reduce our asking price with one of the reasons being due to the garage roof. We replied to the email with our negotiation suggestions. The buyer's response, which was, "Did you expect that I would pay full asking price?", was forwarded to us in an email from Heather. This was a direct contradiction to what Heather conveyed to us. Later that evening, we received a cancellation of contract email, with no prior call from Heather! We made multiple attempts to contact Heather through phone calls and emails in order to understand what was going on, but she would not reply. We did not receive any return phone calls or emails from her until later the next day. Days later, in a phone conversation where we were asked to reduce the selling price by an additional $7100, Heather hung up on us after we questioned her on how it was that she could so forcefully express to us the demands of the buyer, but she was not able to communicate to the buyer all that we had done to provide a great purchase for her. We tried to reach out to Jeff after this hang up from Heather, but he never answered or returned our call. Heather would only communicate via text or email after that incident, until she was ready to talk on her terms.....

I have use Heaven's Best 2 times for my vacation rental house in the Poconos. They did a great job…read moreboth times. They scheduled the job a few days after I contacted them. I will definitely be using them again. Jim

From the owner: The average cleaning company uses a one size fits all cleaning solution. Heavens Best has the…read moreflexibility to customize "our" cleaning solutions by taking into consideration the type of carpet, condition and severity of the soil, then mix on site to "your" precise needs, which completely "eliminates" the need for "higher moisture methods".

If they had 10 stars that what Liza would be getting from me! If you want a great, results driven…read moreprofessional in your corner look no further. Liza is the right person for the task.

We bought our first home out of state through Liza 2 months back. The whole process was seamless…read moreand quick. Seeing Liza's professionalism and enthusiasm we engaged her for managing the property. She has not only found us tenants in less than a month but has been prompt in addressing all the concerns the tenants had on the property. Strongly recommend Liza for any real estate needs. We are so glad to have found her.