I hired Greg to renovate a half bath that had a toilet that leaked, damaging the sub floor and…read morehardwoods in the hall. The first red flag was Greg's cartoonish quote for work. Greg is a smooth talker and made it seem like it would all be good. He said payment would be due upon completion although there was no mention of this in the "contract." Turns out "Remove vanity and install custom vanity" means ripping out the large existing vanity, sink, and huge mirror and then popping down the pedestal sink THAT I BOUGHT. Period. Red flag #2: When I asked Greg about the massive drywall damage, he said "Is it in the contract?" The agreement does say he does not cover drywall repair, but this was literally left in a demo state. On Day 2, while the entire floor was ripped up with the crawlspace exposed, Greg asked me for a check. I said I planned to pay him with a credit card and it would take me a few days to move money around to give him the equivalent of cash. Day 3 he walked off the job claiming non-payment. After I calmly explained that I could not be in non-payment because no payment was due, Greg came back the next day like nothing happened... All of the insulations under the half bath was wet so it had to go. Greg did not want anything to do with replacing it. I went out and bought insulation and installed it myself. Either Greg or his plumber, Drew, cracked the first sink basin during install. Luckily Home Depot replaced it with no questions and Drew came back and installed the new one. Drew was actually great. I did all of the leg work for the return, so don't expect Greg to actually stand by his work or take responsibility for mistakes. Greg made it clear he does not do hardwood floor repair and I was fine with that. Turns out, my hardwood flooring guy discovered that there was a strange strip of plywood sub floor installed to fill a gap that was not actually supported. We found out why when he pulled it up. See photos. Don't expect structural repairs to actually connect to other structural members. Don't expect your tile OR subfloor to be level or flat. Don't expect a professional job.

I was looking for someone to remodel my small bathroom. The bathroom had a 1980's fiberglass…read moretub/shower combo and vinyl floors. I wanted a tiled shower and floor. I contacted NHRC and Greg came out the next day for a consultation. He quoted me a price that I thought was very good for the entire bathroom remodel. Greg and his other worker were very efficient and even though we ran into a few issues (old plumbing and uneven walls), Greg was able to troubleshoot the issues and did a fantastic job with this renovation. As you can see from the photos, the bathroom turned out beautifully! I'm very happy with the results. Greg did such a great job. I will be contacting him for future renovations. I highly recommend NHRC and Greg's remodeling services!

I needed some siding on my house repaired connected to some wind damage, and it was too high up for…read moreme to consider doing on my own. One other handyman had looked at this for me, but their solution didn't hold up, so i was in search of a permanent fix. I have grown fond of using Yelp's "request a quote tool" to easily put out a project request to several businesses that serve my area, and find it very easy to communicate and get quotes in this manner. Unfortunately for the tool, but fortunately for me, I may not need to request a quote again for awhile, because I am just going to hiring Chris and Chase at Carolina Custom Home Improvements to do any work I have moving forward! Chris got back to me within an hour of my quote request, with which I also submitted a pair of photos of the damage. He took a guess at the issue, provided two likely solutions, a price quote based on what we could see in the photos, and was able to come do the work within just a few days. I appreciated the direct manner he answered, and his sense of urgency. On arrival, him and Chase were easy to talk with, and got right to work diagnosing the issue. Due to some cracking on the siding, they would need to replace some of it to permanently fix things. They also noticed some other damaged siding, offering to fix that while they were at it. I agreed, and they set to work calling suppliers. They were able to not only find the same manufacturer, but the correct color! Obviously, the new siding is not faded, so you can tell it's new, but that is totally expected. Once they obtained the materials (with no markup, giving me the receipt directly) they set to work. This siding is 25 feet in the air, and a hard job on a long ladder. They got it done in around 90 minutes. It fits flush and looks great, see my photos. The job site was left clean, and they even tamped down the holes in the soil made by the ladder and their feet on the soft ground. I'm happy to use them again in the future based on this work, and they are knowledgeable on several subjects. They'll at least be my first call. They serve both the eastern Triad and the western Triangle areas (based in Burlington). Thanks Chris and Chase!

Never received a quote. No follow through. Talked a lot, no direct eye contact. Was ready to get…read morethe sink issue fixed, never heard back.

JM did a great job with a full replacement of my deck with a half covered portion. Antonio was…read morehelpful with working through a few options for the work scope, and the quote was fair. The crew was very friendly and completed the work very quickly but with care. Overall, I'm glad I chose them for this work and would recommend to friends and family.

Finally pulled the trigger on our screened-in porch and back deck after dreaming about it for 10…read moreyears, and JM Decks and Fences crushed it. I gave them my original sketches and ideas; they ended up building something way better than I had envisioned. A few things that really stood out: * Pro-active Communication: I was never left wondering what the next step was; they kept me in the loop the entire time. * On-Time & Reliable: The crew was punctual and stayed on schedule (even on those very cold days), which is rare to find. * High-End Craftsmanship: You can tell they take pride in the details. The build quality is top-notch and feels incredibly solid. If you're looking for a team that's easy to work with and delivers exactly what they promise (and then some), I can't recommend them enough.

Excellent quality and planning. Great communication. Will made sure I was happy with the…read morematerials and design before starting I. The work. End result is incredible.

Competent, efficient and reasonable fee. Excellent handyman . Recommended without reservation.read more

Thank you for responding. My issue wasn't that you use quality products because that is what I…read morepreferred. My issue is that you overcharge for the products. I simply wanted one cabinet that was higher than the other leveled and two shelves added between the two to display items. The designer suggested a cleat or large mould up to the ceiling but my request was just to level the new, wood cabinets that were installed in February and add shelves. The estimate was over two thousand. I have money to fund any projects that I'm interested in, but I value stewardship over my money and that means that I am not frivolous with it just because I have the means.

So I had them come out to my house in hopes of getting a quote for a window bench and…read morecabinets/countertop sink combo in my laundry room. The lady was very nice and went over all the options, when she left she said "I'll have a quote sent to you within 7-10 days". So after two weeks without receiving a quote, I reached out on a Monday morning, just to make sure I had not missed the email. She wrote back saying my project would be "one of the first projects she completed this week", well 7 days later....still no quote. Guess it's a good thing, wouldn't want to do business with a company that doesn't meet deadlines. On to the next company....