I must say first impressions are not good of this place. Guess I've seen more upscale police…read morelobbies. I went here to get records of any incident and speaking to the person behind the window was like speaking into a black hole. It can take up to 1 month to get records. WOW! For some reason not surprised. Not sure if there's a designated police visitor's parking lot but in the pouring rain I had to walk from the main street parking site. At least there were no meters. Yikes! Crime rate should be low because one trip to this place should be a deterrent. Well this is my first and hopefully last trip to this area but now it is a wait and see. If I get my requested reports in less than 1 month, I'll have to update.

Called for help. All they did was drive by and look from the car. Never got out or came up to ask…read morewho called them or anything. Literally getting paid to do zero! Why do we pay these clowns more than teachers?! Someone remind me

My experience was a little bit different. Sergeant Juan Fernandez is always a gentleman. Today I…read morewent in there to write out a police report for hacking on my phone. He said that they don't do that. I left a little disappointed, however, I know that this was done for my own benefit. I'm sure that they currently now who's hacking my phone and are trying to make sure that the hackers are getting all the information they require to continue to kary on With their plan. Being a hacker entails alot of work and time that YOUNGER users are more likely and willing to or be involved in. It's not a big issue but it's important to keep our phones private since I'm sure that their information is already been shared and they don't even know it.

Since they have joined with the Tax Collector the customer service is 100x better. I literally…read moredrive an hour from Broward to Dade just to use the DMV. Much better experience. And the sweet Indian lady employee is a blessing. Very appreciated.

Very disappointing experience. The office closed its doors at 4:30 even though the posted closing…read moretime is 5:00 PM. The staff was unhelpful, and the manager, Reina, provided very poor customer service. The website says walk-ins are accepted, but I was turned away despite having all my paperwork ready. I won't be returning.

La peor experiencia que he tenido. Fui a sacar una cita y la…read morepersona que me atendió me trató con una falta de respeto total. Cuando notó que mi inglés no era perfecto, me dijo que "tenía que aprender inglés porque estaba en su país" y que "me había salvado porque ella hablaba español". Ese comentario fue totalmente racista, discriminatorio y fuera de lugar. Nadie debería ser tratado de esa manera por su idioma o su acento. Si valoras el respeto, la igualdad y el buen servicio, no recomiendo esta compañía en absoluto. Fue una seńora The worst experience ever. I went to make an appointment, and the person who assisted me was extremely disrespectful. When she realized my English wasn't perfect, she told me "you need to learn English because you're in our country" and "you got lucky because I speak Spanish." That comment was racist, discriminatory, and completely unacceptable. No one should ever be treated that way because of their language or accent. If you value respect, equality, and professionalism, I strongly do not recommend this company.

There is a reason why there are so many problems in Miami-the police are completely unresponsive…read more One night, a drunk man tried to force himself into my apartment. I had the police on the phone, as I struggled to close the door and lock it. The police arrived (in multiple cars) over an hour later and left without doing anything. They didn't even take a report. They simply told me that the man was a veteran as if I should tolerate him because he is a veteran. They said that being drunk and behaving as he was did not violate any laws. After they left, the man continued to harass me and my neighbor. He paced in front of our apartment for hours, would stand looking into our units, and tried to unlock my door. we had to call the police again. I went to the station to file a report about another case, as recommended. The officer working at the front desk didn't seem like she wanted to help at all and at one point, she stepped away and I could hear her criticizing my situation. I ended up just leaving. I've lived in Miami for 9 months and the police here (and at this station) are the absolute worst.

Ok so it doesn't have the bright and airy feel like we saw in the police station in Bad Boys 2…read more Instead of "grape soda and chicken wings" some of the officers enjoyed pastelitos. I don't know if they have a basketball court like in the original "Bad Boys" (which was filmed in the actual Miami Civil Courthouse). But I did run into the officers on the social media unit who had noticed sone of my insta posts. The building itself features the modular look and heavy concrete highlights of the brutalist architecture, a typical design of institutional and governmental buildings. The inside is a regular office building with conference rooms and department offices. As far as fingerprinting, I went through the metal detector and photographed for a visitor pass. I then went to cashier; paid $10 in cash and waited for the officer. Pleasant but functional, he took my License, filled in the form, and inked my hands to mark up the professional license application. How did I get hands clean? They have industrial strength degreaser and towels to clean up after. I was given the form and off I went. I could ding a star because I had to get print the form and that it's all cash but everyone at the station was courteous and helpful.

Overall lack of professionals starting with the records department . Horrible means of…read morecommunication. HIGH SENSE OF LAZINESS

Literally THE BEST PD in the country! This is why Coral Gables is one of the safest communities in…read morethe USA. This force is here for residents and business owners 24/7. Even through the rapid evolution of Coral Gables. this department has not only handled issues that inevitably arise with growth, they have chosen to be proactive to ensure the community is informed, empowered and safe. Truly hometown heroes that are such an integral part of the community. God bless the officers who serve and protect us 24/7. I wish I could give them more than 5 stars.

On the afternoon of December 31st, 2015, I went to the AutoNation Nissan of Miami dealership's…read morecharging station with a nearly discharged battery. Their station was inoperable. I sincerely hoped that I could make it home with what little power remained. My situation became an emergency when my Nissan Leaf died a block and a half from my destination. I called the police hoping to get assistance pushing my car from blocking traffic lanes. That's when Officer Coleman showed up to my rescue. He called for backup and Officer Jorva arrived. While Officer Coleman pushed my car (getting up to 4MPH!) Officer Jorva drove his car getting us safely through a cross street. Both then pushed the car into a friend's driveway. I was having a really bad day until both of these gentlemen came onto the scene. I am so happy that this occurred in Coral Gables, and that these two men are on the Coral Gables Police force. I'm very grateful for their assistance.

If I could give 10 stars to this place I would. We needed to get our daughter a new passport but…read morebecause she's a minor the only option is to go in person. We called multiple places close to home including post offices and some did not answer or are fully booked for weeks. I found online that Village of Palmetto Bay has this service, so I did the appt online but had availability after school starts, my husband called and spoke to Melissa who was just amazing and beyond with answering our questions. We were able to get an earlier appointment and came in today, and met Melissa in person and she was kind as can be. During our visit today Idalmys was the clerk who helped us and she was wonderful. She took our daughters picture and assisted us wonderfully. This was the best passport experience and overall service we've ever had.

Dear Village of Palmetto Bay,…read more Ever since I started hanging out, and now living, here I've loved the Village. It's absolutely beautiful and quiet, an upper middle-class neighborhood with beautiful parks, nice-sized lots, and with a very neighborly/community feel to it. I appreciate that you are on top of Code Compliance, in regards to lawns, garbage cans, and other violations that make the houses look bad and lower the property values. Once, our grass was too high and we received a notice (the horror!), so we had the grass cut the following day. Hey, things happen and its the summer, the grass grows quickly, you know. ;-) The police department is always patrolling the neighborhood, which always makes me feel very safe. Not to mention the fact that most of them are really friendly and helpful. We had an early New Year's party and they had to visit us for a noise complaint. But they were never rude or aggressive. Just very courteous and nice asking us to please keep it down and not to disturb the neighbors. Which we did. Now I did happen to notice Village of Palmetto Bay, that the park across the street from our house has their grass really high currently. It's actually so tall that it looks like a wheat field. Do you think you can cruise by 148 Street and trim it a bit? After all you are in Code Violation... Thanks for a wonderful environment to have a home and a life. :) Best Regards, SabrinaAnna*