Since they have joined with the Tax Collector the customer service is 100x better. I literally…read moredrive an hour from Broward to Dade just to use the DMV. Much better experience. And the sweet Indian lady employee is a blessing. Very appreciated.

Very disappointing experience. The office closed its doors at 4:30 even though the posted closing…read moretime is 5:00 PM. The staff was unhelpful, and the manager, Reina, provided very poor customer service. The website says walk-ins are accepted, but I was turned away despite having all my paperwork ready. I won't be returning.

Involved in an car/boat accident on May 14, 2016. Person said I backed my boat (on Trailer) into…read moreher car. Which is a lie. No witness. Police report investigation not complete, waiting on surveillance footage from intersection camera. Contacted Florida City Police NUMEROUS times and received no response. It has been almost a year since the accident and it still has not been resolved. Poor follow-up service for a police force. Report # 16005379

Every time I've been here the employees have not been friendly or especially helpful. I was told…read morethat I couldn't mail a package that was sealed with duct tape, even though I have mailed packages with duct tape before. I can't find anything online that says they don't accept packages with this tape, only that they recommend clear tape. Super frustrating

The people that work in this post office don't want to work there. They should hire people that…read morewant to work with some customer service experience at the least!! Never received my package even though it was delivered to my mailbox, I went to the Post Office twice and everyone was clueless on what to do the manager isn't helpful and the mailman literally only delivers mail once a week to our development Souther Villas. Terrible experience.

This library in Homestead is really nice. It's clean, well-kept, and my children genuinely enjoyed…read morespending time here. The staff are polite, helpful, and welcoming, which I really appreciated. That said, because it's a public library in the Florida City area, you do need to stay aware of your surroundings. There can be a mix of people coming in and out, including some individuals who may make you feel a bit uncomfortable at times. What concerned me most, though, was my experience with security. I went into the restroom to change and breastfeed my 6-month-old daughter, and the security guard repeatedly knocked on the door in a way that felt excessive and made me extremely uncomfortable. As a mother trying to care for my baby, that situation felt inappropriate and unsettling. Overall, the facility and staff are great, but I hope management addresses situations like this so families can feel fully safe and comfortable while visiting.

I visited the Cyberarium expecting a modern library experience. While it does offer tech perks like…read morelaptop access, I was really let down by the book selection--none of the six titles I was looking for were available. It feels more like a tech hub than a true library. Also, parking is a hassle. There's a paid garage, but the entrance to the Cyberarium is on the opposite end of the building, and there's no direct access from the garage to the library itself. Not very user-friendly, especially if you're carrying things or dealing with bad weather

I must say first impressions are not good of this place. Guess I've seen more upscale police…read morelobbies. I went here to get records of any incident and speaking to the person behind the window was like speaking into a black hole. It can take up to 1 month to get records. WOW! For some reason not surprised. Not sure if there's a designated police visitor's parking lot but in the pouring rain I had to walk from the main street parking site. At least there were no meters. Yikes! Crime rate should be low because one trip to this place should be a deterrent. Well this is my first and hopefully last trip to this area but now it is a wait and see. If I get my requested reports in less than 1 month, I'll have to update.