Hired them to pack some of our stuff. They arrived on time and then proceeded to go over the…read morepaperwork with me. By the time they finished with that, it was half an hour into the three hour packing time. Two guys were supposed to be packing, but every time we checked, the lead guy was on the phone or wandering around. They padded most of the fragile items we asked them to pack and said on the day of the move they would put them in a box. Almost every box they did pack had to be opened and repacked. It took them around a half an hour to tally up the boxes to charge us, so when all was said and done, they charged us for 3 1/2 hours of labor. You have been warned!

do not hire! They work slow and will drag a move out for two days. do not hire…read more Owner ignores our communication. Made promises and didn't keep. Left things that were to be moved. Never took the plastic wrap off of the furniture. You will pay to rent the truck plus an hourly rate. Never told us about a truck charge. Do not waste your money

I had our windows and gutters cleaned by Hasan at Johnstons Pristine Services, and it was a great…read moreexperience. While their pricing was a bit higher than the mailers we often receive, their reviews were much stronger, and after getting four quotes, they ended up right in the middle. Hasan was excellent. He was on time, friendly, and took the time to do a thorough site walk before getting started. He completed everything exactly as discussed, and the quality of the work was outstanding. He even went the extra mile and replaced a pair of second-story floodlight bulbs that I couldn't reach. We'll definitely be calling Hasan again for future window and gutter maintenance. Highly recommend.

JPS cleaned our windows and did an excellent job. Hasan was very knowledgeable which was helpful…read morewith our old antique windows! They scheduled us quickly, arrived on time, did a walk through before and after the work and gave recommendations to keep our windows looking amazing going forward. Highly recommend and will hire them again.

I left a google review about my recent experience with this company and they commented to my post…read morebut I was unable to respond to it so I'll do that here. I was dissatisfied with my one and only service from this company. When I called and emailed them the same day about my experience, I was ignored. Saying that my google review is a week too late and outside a 48 hour satisfaction window is ridiculous cause I tried multiple times and never heard back. The google review wasn't a way to contact you guys again, it was just to share my honest experience. Also, the cleaning did not take 16 hours as you say, it was only 8 hours and 15 minutes. Also, the home has 3400 sq of living/cleaning space, trust the homeowner more than a Zillow listing. The garage is the extra 300 which isn't part of a cleaning. Anyway, the two ladies arrived at 11:30 and left at 3:45pm. I have the timestamp from the phone arrival and text from finishing since I wasn't home during the service. Maybe I was supposed to stay the whole time and watch but I trusted this company. The comment about it being $918 vs $1000 cleaning is irrelevant since the difference is negligible and I applied the discount myself with a code I found, y'all didn't try to help me out or had special customer service when booking so please don't boast about that discount price. If you guys truly made this exception out of the goodness of your hearts, I wish you would have had better communication, especially since this was an expensive cleaning. Nevertheless, I don't blame the cleaners, I blame the customer service. They ignored my follow ups, which included asking about reoccurring cleanings incase my location could work and they would clean better the next time. I was happy to work with them on a future solution if it was possible but never heard back. Just needed you to say you did a job and cannot provide cleanings in the future due to location or anything. Not ghost. You replied so fast on google, it should have been easy to contact me back. In the future, please just say sorry to hear about your experience and thank you for the feedback, that's all. Thanks

5 years of a client relationship ruined!…read more The ladies usually do a good job, however the last time was a DISASTER. First, they rushed through cleaning (2 ladies normally take 2.5 hours to do our home, they magically did it in 1 hour this time??) Then, as soon as I walked into the kitchen I saw our counters....THEY WERE RUINED! We have polished marble and it looks like one of the ladies used some kind of cleaner they weren't supposed to and etched the heck out of them on the day of a holiday party. I informed them immediately and sent them photos and instead of apologizing and offering a solution they gaslit me and claimed none of their employees could have done this. Specifically: "They said they been at your house couple times and they always use the same product for the kitchen, don't know what could do that" I asked if they had insurance so we could just file a claim and get it fixed because obviously someone DID something, but again they insisted they weren't at fault and they only use eco friendly products.....(eco friendly products CAN still etch marble) "We do have insurance but we don't going to use it until we make sure we did it, the team said they cleaning the same way like always" They are the only ones who clean our counters, so who else could've done it in the 30 seconds between leaving my home and me walking into the kitchen? I was going to let them come back to assess the damage, but honestly after feeling gaslit about the situation and getting a $1500 quote from the marble refinisher, I just got a bad taste and don't want to deal with them anymore as I have a feeling they're just going to continue to deny it. I pay them $500 a month total in cleanings for over 5 years, that's over $30,000, so I expect to at least not have any damage in my home!

very professional and amazing prices! they are my new go to! I absolutely love their services.read more

Was extremely quick to respond and didn't take hours to return a message. Their prices were…read morecomparable to similar services in the area and on one occasion - actually cheaper. Fit me in his calendar within 48 hours and was able to send me pictures of the work that he completed. Accommodating, prompt, and was able to make the front and back concrete porch look like new. Will definitely use again in the future.

If you're looking for a cleaning company you can trust, Angela and her team is it. Louisville, KY…read moreis lucky to have her available. They do a great job, they don't take long, and they're trusting.

From the owner: Rates starting from $100 for small homes I offer discounts…read morefor continued cleaning. Have a home that needs organized? I offer those services as well!