Great facility that cares about the senior citizens and their well being. We had our mom at this…read moreassisted living for a few months and have fond memories of our experiences there with the elderly, staff and activities at the facility. The food was very good. It felt like a cruise ship on land for senior citizens.

From the owner: Between rolling green hills of oaks and maples, under an open sky alive with birds of every color,…read moreyou'll find the inviting senior care community of Motif by Monarch in Southbury, Connecticut. Simple colonial charm and a sense of belonging greet you as you approach our doors. Once inside, you'll find a bustling neighborhood filled with everything from social gatherings and games to quiet nooks and intimate conversations. Whether you are joining our Independent Living, Assisted Living, or Memory Care community, you will experience the benefits of a neighborly atmosphere and maintenance-free living from the moment you arrive.

My father moved into Church Hill Village about 10 months ago. His experience living in the…read morecommunity has been everything our family hoped it would be. The staff are experienced and compassionate. They have been instrumental in making him feel welcome and comfortable. There is an active community at Church Hill Village with a choice of activities that has helped my dad meet new people and get settled in his new home. The food is wonderful too!

Church Hill Village has gone above and beyond during COVID-19. From keeping seniors in the…read morecommunity happy and engaged all the way to keeping current residents and staff happy and healthy.

Questionable financial operations. Less than open disclosure of entry fees, monetary investment and…read moredisposition of escrow return of original entry fees. Beware of confusing contract language.

There is a law (not sure if it's a CT law or federal) forbidding assisted-care facilities from…read moreseeking or accepting gratuities (you can see why, right?). Nevertheless a "residents' group" (supposedly -- I don't buy it, personally) solicits a large gratuity multiple times per year, and it seems that if you don't pay it (e.g., because of a fear your loved one might use up their nest egg -- this facility does not accept Medicaid), the care you and your loved one receive will be much reduced. My loved-one mentioned rough handling when being dressed, and the facility provided no condolences -- no communication of any kind whatsoever, in fact -- when she passed away, after years in residence. They did withdraw funds from her bank account a month after her passing, however, and they are not refunding it (they said they would, presumably as a stalling tactic, but no sign of it after several months). On top of that, I have reason to believe they defrauded Medicare, as well as my loved one, several months AFTER paying a $4.25 million fine because of fraudulent Medicare billing. If you take my advice, you'll stay far away from this place.

Terrible experience having our elderly loved one here after hospitalization. Apathetic "care" and…read moreat times more like basic warehousing. Uncaring, robotic nursing staff, under-responsive supervisors & administrators. It was a nightmare watching our family member languish there while no amount of polite advocating seemed to make any difference. They appeared to be understaffed at most times, and the staff who were on duty were not always trained in the use of the medical equipment needed by our loved one, so we usually had to wait for the nurse supervisor on duty assist, or sometimes other professional therapists who weren't round the clock coverage like respiratory therapists, when we'd have to wait much longer for help. They always had an excuse as to why the persons on duty weren't trained on that equipment ... learned early on that here, like at some other facilities but not all, nurses on duty assigned to direct patient care are all LPNs or PCAs so that is why - some equipment requires RNs or RTs who are fully trained. So sometimes the shift supervisor on the floor who was the RN would have to do the hands on, and they were always so busy so it would have to wait, etc. Too many cost saving measures being employed that poorly affected the patients; more than obvious. Would never recommend. Such terrible memories here for our family.

I was a patient at River Glen for physical therapy after a hip fracture that didn't require…read moresurgery. I am very happy with my experience there. The staff was wonderful, attentive, kind, and really nice people. This includes all staff I encountered--nurses, CNAs and nursing techs, physical therapists, housekeeping, kitchen and nutrition staff, maintenance, and administrative and medical personnel. The facility is extremely well maintained and clean. Food was very good and ample portions, and special requests were accommodated. Physical therapy was very effective--staff was very encouraging and respectful of my limitations, working toward progress and not over stressing. Nurses and techs were great. Personable and professional. I would go there again.

My mother has been attending Old Glory Days for over six months. We've been very happy with her…read morecare. She has advanced Parkinson's and is unable to move on her own; the staff assists with all her needs and the activities, games, crafts and social engagement the center provides keeps her alert and socialized. She looks forward to her days at Old Glory Days, and we know she is well-looked after and safe. The staff communicates with me weekly--sometimes several times a week--to discuss medications, when she's having an off day or any other issues that come up. Everyone is friendly and caring and it's a wonderful place.

My father went there right after Covid when nobody else was there . They got money from the…read moreVeterans of America ( Marine ) and treated him so badly . He has Alzheimers and they refused to walk him to or from the door , left him in a recliner and had bad sore from neglect . They also charged the veterans for days he wasn't there . I don't lie, it's the truth . I had no choice but to send and I would have quit my job if I knew . They told me he could not come back cause I complained . Sick people

I chose this company because it was local. They delisted me without telling me! Thanks a lot…read more Fortunately, Coldwell Banker let me know. Still, I have to give them two stars instead of one because after dumping me they and my good Coldwell Banker agent Jeff Colt sold the place.

From the owner: In 2018 we are celebrating our 45th year of providing honest, well informed real estate advice to…read moreour customers throughout western Connecticut. Whether your interest lies in Fairfield, Litchfield or New Haven Counties our staff of experienced agents stands ready to assist with your buying and selling needs. Over the years we have had a particular focus on Heritage Village, the largest 55+ community in New England, located just 1 mile from our office. Please call if you have any questions or would like to view any property in this lovely state of Connecticut.

I had a wonderful experience with Whiskers Pet Rescue in Southbury, CT…read more Marta and all the volunteers are incredibly kind, knowledgeable, and clearly dedicated to the cats' well-being. They helped us rescue three eight year old cats after their owner suddenly passed away. The rescues got complicated as the days passed but Whiskers stayed by our side through the very last rescue. They even helped with 2 outdoor cats the deceased owner had been feeding. I got to spend time in the Whiskers facility and noticed every cat is cared for with so much love, patience, and attention, and it really shows. The facility is clean, calm, and welcoming, and they take the time to match each cat with the right home. It's clear that this rescue goes above and beyond to give cats a second chance at a happy, healthy life. I'm so grateful for the amazing work they do and highly recommend supporting or adopting from Whiskers Pet Rescue in Southbury. Sincerely, Megan Lutz

As with any service organization, sometimes people are super happy and sometimes they are super…read moredisappointed, and I fall into the disappointed category. I fed a cat that started appearing near our house. At first, I thought it was feral, but after interacting with it, I suspected it was lost or abandoned and over time the cat allowed me to pet it and get close. With temperatures dropping below zero the last two weeks and unable to bring it inside due to having two cats already, I reached out to Whiskers desperate for help. I was asked to complete an application and a surrender form (it wasn't my animal to surrender),and was asked to send pictures and videos and at least one that proved I was interacting with the cat. Lots and lots and lots of hoops to jump through in order to keep an animal from freezing to death. While I understand the need for caution, I experienced unnecessary delays. Fortunately, another adoption agency visited my home, saw the cat themselves, and accepted it. They later sent me a video of the cat happily purring on its foster caregiver's lap. I am not a vindictive or mean-spirited person, but I do tell it like it is and this particular experience for me was very disappointing.