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    Ponga's Pet Palace

    4.1 (16 reviews)
    Open 9:00 am - 5:00 pm

    Services - Ponga's Pet Palace

    Pet sitting

    Ponga's Pet Palace Photos

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    Recommended Reviews - Ponga's Pet Palace

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    5 months ago

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    1 year ago

    The lady's are very professional. I was very impressed with the boarding. I will recommend them and will use them over again.

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    3 years ago

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    2 years ago

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    3 years ago

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    2 years ago

    don't wdate your time, book appointments weeks in advance to get told day of sorry our groomer didn't show up today.

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    6 years ago

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    6 years ago

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    8 years ago

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    8 years ago

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    5 years ago

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    8 years ago

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    6 years ago

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    7 years ago

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    10 years ago

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    12 years ago

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    Ask the Community - Ponga's Pet Palace

    Review Highlights - Ponga's Pet Palace

    Highly recommend for all their offered services.

    Mentioned in 2 reviews

    Read more highlights

    You might also consider

    PetSuites Northshore

    PetSuites Northshore

    (19 reviews)

    Highly recommend PetSuites Northshore. Every time Blondie has been there she is handled with care…read more Sure she goes in nervous and you have to pull her but she is anti social and a homebody. Last year during Christmas travels Blondie stayed and got sick from anxiety and they cared for her and treated her and when we returned she was happy and healthy and she is always happy to see us, but runs back to the staff for love before she leaves. She has been in multiple times for baths and nail trimming and always comes back pretty and primmed. Highly recommended!

    Extremely Disappointed - Do Better for the Animals!…read more I'm heartbroken and furious about the treatment my dogs received at Pet Suites in Covington. I paid for day play for three days, and they didn't receive it. Malibu was supposed to be given medication in capsule form--he needed two every 12 hours--but only one was missing from the bottle when I picked them up. That's completely unacceptable. Even worse, when I brought them home, their urine was extremely dark and acidic, a clear sign they were not properly hydrated. It's horrifying to think they were left with little to no water in their kennels. I was told that Finn, my German Shepherd, was "vocal." He's a dog--of course he needs engagement and playtime, especially since I paid extra for that very thing. It's beyond frustrating to think he was ignored or punished for simply being a dog. What's most upsetting is the lack of professionalism. Everyone I spoke to seemed young, untrained, and completely overwhelmed. It's obvious the business is being run by people who either aren't qualified or simply don't care. My pets are family, and they deserve to be treated as such--not neglected and mistreated. Please, if you're considering this place--do your homework. Check the cameras, ask questions (and pay attention to how inconsistent the answers are), and trust your gut. My babies can't speak, so I'm speaking up for them. No animal should go through what they went through. Also not to mention they kept stating they were "short staffed" which is why every dog got let out but my two. DO NOT DO IT!! I wish I could not leave a rating or give an option to shut it down. I posted on Nextdoor my experience and oh MY did people have some things to say about them. Next up is getting ahold of city hall and corporate.

    Kitty Krewe

    Kitty Krewe

    (3 reviews)

    Following my experience with Kitty Krewe, I used Pet Libro feeder with camera to care for my cats…read more when I went to visit my brother who stayed on a ventilator and a feeding tube the rest of his life. He passed away the first of the year. I would treat cat sitters who hold themselves out as professional as suspect. This status can get in the way of individualized customer service. The pretense of professionalism imposed unnecessary complications. Ms. Fink insisted that it was impossible to do her job in less than half an hour. I limited her to five to ten minutes with my feral cat. Whose needs was she trying to satisfy by insisting on more time? Ms. Fink or someone on her behalf posted a review of my business the day after I left my review of her. The timing makes it highly improbable that it was someone unrelated to the situation. I asked Ms. Fink to remove it. She ignored me. My clients asked about the review. Yes, I did seek to hold Fink accountable but defamation is hard to prove. Ms. Fink expressed her regret that my cats had to spend four days alone, but no apology for callously not helping when I was in crisis. She had no obligation to treat my emergency with urgency. But, wouldn't it have been nice if she did? It is illegal to post factual untruths. It is immoral to do so when you know a fellow human being is already involved in a dire life circumstance.

    Kitty Krewe provides excellent service and always treat my pets as her own. 100+ starsread more

    Ponga's Pet Palace - pet_sitting - Updated June 2026

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