Pampered Pooch came to my house snd groomed my 2 shi-tzu puppies and my lab. After grooming, my…read moredogs were ready for a nap. We noticed the cutting around the face, toenails clipped nicely and how well the coat was trimmed.

she charged us 375.00 for 1 dog! we had 3 that needed groomed. They took 5 hours for 1 dog. The…read moreothers never got groomed and we were charged for 3

Heather has groomed my now 11 year old toy poodle for years. We have trusted her and always been…read morehappy with how my poodle turned out. She never seemed extra stressed when we picked her up. It seemed to be a great situation (the only thing was I never saw Heather when i dropped off and picked up my dog, that was always odd, but i figured she was busy). Anyway, we got a new toy poodle puppy recently. She was 12 weeks old and we figured it was a good time to get her acclimated to the grooming experience. We specifically said our toy poodle (3 lbs at the time) was only 12 weeks old, this was her very first groom. We asked for her to be bathed, trimmed around her face, feet, sanitary area *as tolerated.* We were told our puppy was aggressive, had to be held down by 3 people (remember, 3 lb puppy). She hadn't been completely potty trained at the time, still tried to mouth at hands, was teething, wasn't the best behaved, so I believed it and was embarrassed for my puppy's behavior, over a bath! I had bathed our puppy probably 6 times already since we got her, I had scissor trimmed around her face, brushed her often and even trimmed her nails before. We were completely shocked upon picking up our little puppy she had a completely full groom. Shaved feet, shaved face, very short hair all over, shaved butt - didn't even look like our puppy at all. It was definitely not a puppy trim *as tolerated.* Now we understand why our puppy got so scared and stressed that she lashed out, fight or flight response. She had never been groomed before, she must have been terrified. Ever since then, our puppy is a different dog. She now is very anxious about everything. She had such a bubbly, joyful, easy-going personality. Now she is scared, fearful about so much. We have her in private training now, and the trainer has said she is scared of anything and we have to work in baby steps to even give her a bath again. I am devastated that my now 14 week old, 3.5 lb puppy has been traumatized. We trusted Heather for years with my older toy poodle. We thought she was the best groomer. It is never appropriate to hold down a 12 week old puppy to shave her completely. I wish she would have stopped, so that our puppy would have happy associations with grooming. 2 stars because we really did trust Heather for years, with my most prized possession, a family member. 2 stars because now that trust is broken, our 12 week old puppy was restrained, looks like a different dog, and has a completely new anxious/stressed personality when handled by strangers.

I don't know who groomed my little diva chihuahua-terrier mix, Ms. Harli this morning, but he or…read moreshe did an absolutely amazing job with her. I have to admit, it had been a little too long between baths for her. I truly appreciate they were willing to fit her in right away and although I did not accompany Ms. Harli this time, my husband was impressed by the friendliness and kindness of the staff. Thank you for a wonderfully positive experience. Mostly thank you for your love and kindness, especially towards the animals - as that's supposed to be what it's all about. We will be back. GREAT EXPERIENCE

I've been bringing my boxers here for the last 10 years, and they are always happy and chipper when…read moreI pick them up! So much better than vet boarding, they really enjoy coming here.

This place is not even a one star and doesn't deserve it. We dropped our two English Bulldogs off…read morebecause we were going to Chicago. This was our first time boarding so we really researched the place and found it to be the only 5 star business for boarding in the area. They are suppose to be advanced critical care nurses and one a vet tech and assured us our babies would be in good hands! They were everything but that as we get a text 5 hours later stating our youngest bulldog of the two is DEAD! Yes 5 hours after dropping them off a perfectly healthy dog unresponsive and dead. Not one phone call you heard me right a text. No remorse no apology and no explanation as to what happen!!! Our baby is currently at LSU Animal Hospital getting an autopsy so we can find out what really happen. If you love your animals like we do stay as far away from this place as possible! JC

I had such an amazing experience! They provide everything you need to give your dog a proper bath,…read moremaking the process so easy and stress-free. The facility is spotless, well-organized, and stocked with high-quality supplies. The staff is incredibly friendly and welcoming, which made the experience even better. I highly recommend this place to any dog owner looking for a convenient and enjoyable way to keep their pup clean! *pictures are from after the mess I made lol

Brought our 3 monsters in to do the self dog wash and it was awesome! Everything that you could…read morepossibly need was there. The shampoo smelled so good....its been about a month and I can still catch whiffs of it. The owner was very sweet and the pups loved her and the treats she shared with them.

Amazing staff and groomer is fantastic. This is a caring and loving group of people. We are happy…read morewith the services they provide and we are looking forward to boarding our pet .

Boarded my 3 large dogs for a week and was so impressed with this relatively new business in…read moreSlidell, LA! They were loved and cared for I'm certain! Will be back! Thank you to the owner Sarah E, staff-Ms Hannah, Angela, Niya, Taylor and Brittany ! You guys are very appreciated and do a wonderful job

Freki's popping in to get his monthly Oti-Pak. His widdle ears get so wet when playing he ends up…read morewith a little yeast and a lot of itching. The docs here (Leslie, Bill, and Reid) all take great care of my little buddy - everybody knows his name and gives him scratches when we come in...way to sell this place, y'all! Seriously, all the love can be found right here, and it is LAVISHED on your pets! I wish I knew all of your names to mention how awesome you are - I'll do better and start asking on each trip in - see ya in March! :D

The staff is really friendly and Dr. Reid is amazing. He introduced us to shockwave therapy for…read moreour 14 year old heeler Beaux, Beaux's hips are degenerating with arthritis and he has a hard time going up and down steps. This treatment is fast and painless, and the results we've had are just incredible! Thank you, I just love seeing my baby pain free and mobile.

Very secure, dogs can go in or out on their own; much larger kennels than a lot of other places and…read moregreat prices

Let me start by saying, as far as caring for our dogs, they were great. Kennels are clean and there…read moreis always someone on sight. The issue I have is their pricing. We dropped our dogs off on a Sunday, the prices on their website and the prices on their white board were half of what they charged us. When we came to pick up our dogs, the white board prices were double of what they were when we dropped our dogs off (5 day later). When I said something, they stated they didnt know how to change their prices on their website. I dont understand how they can randomly change pricing without notification.

We're so glad we found Fur de Lis Pet Care! Moving to a new area, I was really nervous about…read moretrusting someone with our pets, especially since one of our dogs struggles with anxiety and doesn't usually warm up to new people. Erica was so gentle, patient, and understanding. She took the time to earn our dogs' trust, which gave us complete peace of mind. We received plenty of updates and photos after each visit, and communication was always quick and easy. It was such a relief knowing our dogs were happy, comfortable, and cared for in their own home, and that our house was being looked after, too. We will definitely be booking with them again!