I ordered online for store pickup, and it was ready in an hour with no wait. Customer service was…read morefriendly and efficient.

I was on the hunt for a few pairs of cute/comfy sandals for my vacation. The organization in this…read morestore makes all the options easy to sort through. I always find at least one cute pair of shoes at DSW and this time was no different- I got three pairs of sandals on sale and was extra happy because I got an unexpected extra 20% off at the register- shoutout to the employee who caught the extra deal.

I love this shoe store. The staff is very knowledgeable and attentive and the salesperson worked…read morewith me patiently while I finally found a pair of tennis shoes that were just right. It's a little pricey but I felt that it was worth it.

Thank God for this store and the knowledgeable staff. I've been wearing the same style of Danskos…read morefor work for 5 years. New pair every year, but same style. Last year I was told they had been discontinued so I knew going in I'd be trying several pairs, not just for slip resistance but also now that I've developed plantar fasciitis in one of my feet. My clerk was helpful in acknowledging my needs and patient as I tried and walked and asked questions. Satisfied with my purchase and hopeful they'll provide support as well as relief!

I went to fleet feet hoping to get a more expert opinion than the internet's about the recent foot…read morepain I've been in. Richard took time listening to my issue, completing the foot scan, explaining the results, and then finding different shoe options for both me and the friend I brought with me (she had a different foot issue). He was incredibly knowledgeable about the nuances between the different shoe options. I appreciated the patience and the time he took to find the right shoe to help my feet!

My podiatrist recommended getting the volumental foot scan and walking shoes at Fleet Feet in…read moreMetairie. My husband and I went at different times. We had different sales people with the exact well-trained sales approaches. "I refuse to sell you a pair of shoes in the size you are requesting." I heard other customers being told that in the store while waiting. I said my shoe felt too large and I could fit my finger behind the heel, I was told that's normal and we have $50 inserts to make the already expensive shoe fit better. My husband chalked it up that he made a bad decision in buying shoes a little too big that cause him to stumble when walking an inside track. I went back to Fleet Feet 1 day past the 30 day/month policy to exchange my shoes because after walking in them 4 times on an inside track, my foot started flopping around in it. I've always worn a 5 - 5.5 and even with realizing my narrow feet got larger with age, I was placed in a size 7. The salesperson could not help me out with an exchange mainly because of the return policy time that was shortened only a month prior to my purchase, and besides they didn't have any size 6 Brooks for the exchange. I went to two other "reputable" shoe stores who measured my feet traditionally. I was told by both stores that I should not be wearing a shoe larger than a 6. So buyer beware. We truly believe that our local Fleet Feet store sells whatever is in stock and we both will know better from now on. It may be great for runners, but not for basic walking.

The gals working at the store were super nice and helpful. The selection of shoes is really…read moreoutstanding. They have Birkenstock, Vionic, Adidas, New Balance, Olu Kai, On Cloud, and more! I had a hard time deciding on just one pair! Mainly I wanted to point out how friendly and helpful these women were. Very happy customer!

Phenomenal customer service. Helped me find just what I needed. Highly recommend this location.read more

I had bought shoes from here and went back to get a refund and was told when I bought them that I…read morecould come back and get a refund instead when I went to return the shoes they said they didn't give refunds and gave store credit.

I love the eclectic collection of shoes in this store. They are cute, sexy, and one of a kind. But…read moreit's the price that seals the deal for me each time. Not only will you have a unique pair of shoes to strut around town in. You will also attract attention because people will constantly ask where'd you get your shoes.

Located in the Riverwalk Outlets this department store had a lot of items marked down. I saw…read moreearrings, clothes, shoes, and of course items located near the registers. The store was neat and laid out fairly well, for what I was looking for. I found nickel free earrings and other items that were marked down. As for customer service, I didn't need help and the ladies at the register were moving the line quickly. I would shop here again if in New Orleans.

I make a point to find the nearest Nordstrom Rack whenever I'm traveling…read more As for this one at the Port of New Orleans, I was pleasantly surprised by their denim selection. They had a great assortment from Good American and Madewell, with a good range of sizes and styles to choose from. So yay because I needed a pair of jeans because the weather was much cooler than I'd packed for. The dress section, however, felt a bit repetitive. Lots of the same styles, so not a ton of variety there. One thing that really stood out was the shoe section, especially if you're a size 10. There was a very large selection, which isn't always easy to find. Overall, a solid stop if you're looking for quality denim and shoes, but also know that it's Nordstrom Rack so options will always vary.

This has been the best customer service I have received in a very long time from a shoe store…read more Megan was so patient and helpful even at 20 minutes before closing time. She treated us like we were the first customers to arrive. She genuinely cared about helping me and my mother find the right shoes and purse! The shoe I wanted was only available as a display, she and the other sales associate (I'm sorry I forgot her name but she was nice and helpful as well) quickly ordered the shoes for me on Monday and it arrived today (Wednesday). Come here for a large selection of shoes!!!! Thank you again Megan!

I purchased a pair of shoes and wore them the same night to an event for about 3 hours. While…read morewearing them I notice one shoe was was looser than the other. when I got home I notice the strap was hanging on by a thread. I went the next day to return them and they refused the return. the "so called manager" was rude and said they were worn. They were worn but are they a one time wear and they fall apart???? I didn't run a marathon in them.