i don't even know where to start. the first thing that comes to mind is LIFE CHANGING. no joke. i…read morewish i could give 6 stars!! I get the vibe that everybody there knows a thing or two about shoes, but Marissa is an expert!! And you can tell she genuinely cares about this stuff. I first ventured to this place at the recommendation of a coworker for nonslip work shoes. being 6'4 shopping for any type of clothing is always dreadful. nothing ever fits. and most places don't sell above a size 13. Turns out i'm a 15.5 Marissa pulled out all the stops, took an imprint of my stride to find the right insert for me. i was a little apprehensive because i've dealt with chronic pain for years. been to an orthotic specialist to get custom made inserts that did nothing but make the pain worse. But i trusted the process. she found me a shoe that fit all the specifications that my job required. i noticed the difference on the first shift. on my feet 8 hours and absolutely no pain, it was like magic. nearly 10 years of pain almost completely gone just like that. 6 months later i came back because i felt i was finally ready to start running again and wanted to find a shoe i could trust based on my specific issues. and who's the first person to greet me when i walk in? that's right, Marissa! we weighed all the different options and what might be beneficial in different ways. she even showed me the proper method to tie a shoe to keep the heel from slipping. my first run i knocked out 4 miles and i've done a few more since then. still pain free. the last time i tried to run a half mile i was limping for 2 months so this is huge. and that's why i say life changing. i feel more confident on my feet and ready to start pushing myself to new limits athletically. overall the customer service stuck out, and i did pay a pretty penny for what i got but you really can't put a price on comfort and security.

First time to Metairie store. Salesperson was so rude and not helpful. We tried and tried to buy…read moresomething, but just left. Will NEVER return. So sad. Wish it was a positive experience. Sorry

I ordered online for store pickup, and it was ready in an hour with no wait. Customer service was…read morefriendly and efficient.

I was on the hunt for a few pairs of cute/comfy sandals for my vacation. The organization in this…read morestore makes all the options easy to sort through. I always find at least one cute pair of shoes at DSW and this time was no different- I got three pairs of sandals on sale and was extra happy because I got an unexpected extra 20% off at the register- shoutout to the employee who caught the extra deal.

I love this shoe store. The staff is very knowledgeable and attentive and the salesperson worked…read morewith me patiently while I finally found a pair of tennis shoes that were just right. It's a little pricey but I felt that it was worth it.

This is the smallest store of this local chain, that I've been too. And since the building is…read morecurrently being refurbished, it was a little confusing on how to actually access the space. But once I was in, I got the same excellent customer service that I expect from OS. The selection is not as wide as the Metairie or Magazine St stores, but they have the essentials. I knew what I was there. The workers found my size and done! Grateful for the parking lot on site, so I was in and out quickly.

I went to fleet feet hoping to get a more expert opinion than the internet's about the recent foot…read morepain I've been in. Richard took time listening to my issue, completing the foot scan, explaining the results, and then finding different shoe options for both me and the friend I brought with me (she had a different foot issue). He was incredibly knowledgeable about the nuances between the different shoe options. I appreciated the patience and the time he took to find the right shoe to help my feet!

My podiatrist recommended getting the volumental foot scan and walking shoes at Fleet Feet in…read moreMetairie. My husband and I went at different times. We had different sales people with the exact well-trained sales approaches. "I refuse to sell you a pair of shoes in the size you are requesting." I heard other customers being told that in the store while waiting. I said my shoe felt too large and I could fit my finger behind the heel, I was told that's normal and we have $50 inserts to make the already expensive shoe fit better. My husband chalked it up that he made a bad decision in buying shoes a little too big that cause him to stumble when walking an inside track. I went back to Fleet Feet 1 day past the 30 day/month policy to exchange my shoes because after walking in them 4 times on an inside track, my foot started flopping around in it. I've always worn a 5 - 5.5 and even with realizing my narrow feet got larger with age, I was placed in a size 7. The salesperson could not help me out with an exchange mainly because of the return policy time that was shortened only a month prior to my purchase, and besides they didn't have any size 6 Brooks for the exchange. I went to two other "reputable" shoe stores who measured my feet traditionally. I was told by both stores that I should not be wearing a shoe larger than a 6. So buyer beware. We truly believe that our local Fleet Feet store sells whatever is in stock and we both will know better from now on. It may be great for runners, but not for basic walking.

The gals working at the store were super nice and helpful. The selection of shoes is really…read moreoutstanding. They have Birkenstock, Vionic, Adidas, New Balance, Olu Kai, On Cloud, and more! I had a hard time deciding on just one pair! Mainly I wanted to point out how friendly and helpful these women were. Very happy customer!

Phenomenal customer service. Helped me find just what I needed. Highly recommend this location.read more

I had bought shoes from here and went back to get a refund and was told when I bought them that I…read morecould come back and get a refund instead when I went to return the shoes they said they didn't give refunds and gave store credit.

I love the eclectic collection of shoes in this store. They are cute, sexy, and one of a kind. But…read moreit's the price that seals the deal for me each time. Not only will you have a unique pair of shoes to strut around town in. You will also attract attention because people will constantly ask where'd you get your shoes.

Located in the Riverwalk Outlets this department store had a lot of items marked down. I saw…read moreearrings, clothes, shoes, and of course items located near the registers. The store was neat and laid out fairly well, for what I was looking for. I found nickel free earrings and other items that were marked down. As for customer service, I didn't need help and the ladies at the register were moving the line quickly. I would shop here again if in New Orleans.

I make a point to find the nearest Nordstrom Rack whenever I'm traveling…read more As for this one at the Port of New Orleans, I was pleasantly surprised by their denim selection. They had a great assortment from Good American and Madewell, with a good range of sizes and styles to choose from. So yay because I needed a pair of jeans because the weather was much cooler than I'd packed for. The dress section, however, felt a bit repetitive. Lots of the same styles, so not a ton of variety there. One thing that really stood out was the shoe section, especially if you're a size 10. There was a very large selection, which isn't always easy to find. Overall, a solid stop if you're looking for quality denim and shoes, but also know that it's Nordstrom Rack so options will always vary.

This has been the best customer service I have received in a very long time from a shoe store…read more Megan was so patient and helpful even at 20 minutes before closing time. She treated us like we were the first customers to arrive. She genuinely cared about helping me and my mother find the right shoes and purse! The shoe I wanted was only available as a display, she and the other sales associate (I'm sorry I forgot her name but she was nice and helpful as well) quickly ordered the shoes for me on Monday and it arrived today (Wednesday). Come here for a large selection of shoes!!!! Thank you again Megan!

Shoe Carnivals in general typically seem the same and this one is no different: clowns, ferris…read morewheels and cotton candy. I'm just kidding. The store is pretty large, lots of selection of shoes, socks and shoe accessories. I personally love the back left section of the store where some clearance shoes are kept. You are guaranteed to find SOMETHING to take home with you. Staff seem average. Parking is ample. Open til 9pm on most days!

Super pumped about Varsity Sports opening the Lakeside store. I've been to the store on Magazine…read moreSt. multiple times and couldn't be happier with the knowledge and customer service at both locations! Please do yourself a favor and opt for Varsity Sports next time you're in the market for shoes or active apparel. Varsity Sports staff will take care of your every need and fit you according to what YOUR needs are. They will provide the absolute the best options for YOUR specific situation. Hands down the best customer service you will find in town!!!!

I was in dire need of a pair of everyday running shoes that could take a POUNDING and the sales…read moreassociate pointed me in the direction of the Hoka brand Arahi 6 runners. Well needless to say they were not for my feet at all! After 2 weeks of jammed toes and blistered heels because I was out of town. I returned to the store and they replaced them no questions asked I am completely happy with my Brooks Adrenaline gts 22's. So far I've put 100 miles on them and I couldn't be happier!