Called Pool Works again to resurface the pool. First, they saved me a bundle by not replacing the…read moretile ring. I did not know that could be done, but they said the tile was fine. So the job was much less expensive. As far as the pool surface, it looks great and was finished well. They replaced all the fixtures. Getting the house ready to sell and they nailed it. Looks fantastic. They coordinated with the guy who refinished the deck and that looks really good as well.

Staff was amazing but doubled my bill without notice and then after 5+ years the owners son Tyler…read morerefusing to continue my service even with me paying double the original rate and never missed a bill. Bad business treating long term clients this way.

Worst experience we've ever had. Cracks in pool, discoloring. Have been trying to contact them for…read morewell over a year with no response. Do not go by reviews you see they won't keep this post up long due to it's the truth about their workmanship and they won't back their warranties!

We built our pool with Caribbean Pools. They kept us informed throughout the whole project and…read morefinished on time. Our service requests and questions were always responded to and answered. We had great workers and vendors. Our pool looks amazing!

Jeff was great. The work he did was outstanding and he had the best price. He also finished the…read morejob before other companies even said they could start. Jeff really cared. He is very responsive and available. He stayed on top of everything to be make sure we were happy. Even when the job was done he has stayed in touch to see if all is good. I would recommend Jeff's Pools to anybody.

I called Jeffs Pool in August. He came to the house and charged me $175 for a month's service and a…read morestart up fee. He showed up for 5 minutes one other time and didn't see him until October. He told me I needed a pool timer and pump. He said he had the timer and would install one. He cut my timer out and put it in the ground. Then he pulled the wiring out also. He told me my pool was green both times. First time it was crystal clear. Second time there was some algae growing since he hadn't checked the pool in two months. When he left he billed me another $185. That's $360 for three visits. I'm a recent widow and he basically stole $360 from me.

Ibiza Pool attempted a resurface of our pool but the finish was not done in a professional manner…read more Some specific problems: 1. significant defects and divots; 2. corners were not well formed; 3. there are clumps of white concrete left on the blue finish; 4. the quartz was not properly finished up to the tile; 5. diamond step spotters were partially covered with quartz/cement (so they appear misshapen/not square); 6. finish on the steps is very rough; 7. tiles were installed with cut/sharp edges facing out. In addition, Ibiza's work crew was careless - they mixed chemicals on a corded off new driveway, broke sprinkler heads, left cement foot prints all over the pool deck and only cleaned up when we called them back to do so. An Ibiza rep subsequently inspected the work and indicated that they would completely redo the finish properly at no cost to us, but that was more than 2 months ago and despite a subsequent discussion, Ibiza hasn't made any good-faith effort to replace the finish as promised. Finally, despite our multiple, significant concerns, we haven't heard a single word during this process from Ibiza's CEO & Florida Licensed Pool Contractor, Mr. Attila Adam. We have been hoping that he would want to make this right, but have been disappointed thus far by his lack of involvement with our concerns.

I'm a vacation home owner which decided to reline out private pool. After shopping around and…read moregetting 3 quotes I stopped at Ibiza quote. This one want the highest but neither the lowest for the same job I requested. They came over as soon as I called ,even was Sunday afternoon. I didn't expect someone to answer the phone, the plan was to leave a message along with others calls I had made. Balazs Csuthy show up to the door in couple of hours. For me time was important because I need it to take a decision before to return home. the next day I had all others offers on the table was easy to eliminate others and stop at them offer. He return to the house as soon as I called and he already knew that I needed at one visit all information that he can provide and samples to choose from. He had all ready for me ,making my life easier. We had set time for the job. I return to Florida for the time of the renovation. We had kind of trouble ,because he was behind with the previous job so starting my job need it to delay, not much but time was important for me because we need it to return home to our job and our life and the delay was jeopardise the plan. I entered in a panic mode even when he told me not to worry the pool will be done in time to my departure. Do you think I could sleep till I had the team start working on the pool? Noooo. They start almost 3 days later and as soon as they started ,they keep working till the pool was done. Of course was done way before my departure, but been first time reline the pool I didn't knew how long it will take. It was lots of stress ,I can say that. BUT not because of them it was because of me that's how I am...for sure next time things will be better. Now looking back 3 months since the pool was done ,I'm so proud of my pool and will pick them again with out shopping around. The pool is amazing, my guests love it ,we love it ,the price was fair the job is amazing done. If you are a local resident you will be okay with timing in case of delays, if you are owner of vacation home just don't book tide time for this just in case unexpected happened. Even with that he manage to finish in time with out compromising the job. WELL DONE Csuthy, keep up the good job and you have gain my business for next time renovation. Job completed February 11 .2017 Thank you , Gabriela

Benny is the best pool service tech! Always friendly and smiling. Keeps our pool crystal clear!read more

I have been very disappointed with my service since new ownership. I had a problem with my pool…read more They quoted me a price of $130. They did deduct 135. dollars out of my account also $345 about the 345.00 they don't know why. I found a filter out on my patio and they have no idea if they changed the filter or just left it out. No one there could tell me. This is the second time I have had to question them first time my pool started turning green. they told me they would not be able to come out for at least 3 to 4 weeks because they only had one service tech. In the middle of the summer. i am am elderly widow and they know this and i feel they have taken advantage of the situation. I was with Pool master since they opened their doors until today. I am on a limited income and can not afford my pool to have additional expenses because of neglect on a pool service company.

I bought a used 3-person spa (about 20 years old!) and it wasn't working right. The heater was…read morebroken and leaking, plus the circulation pump seemed weak. Also, I've also never owned one before, so I needed some direction. Mr. Smiley was AWESOME! He came out right away and got my spa running like new in no time. He replaced the heater and reinstalled the pump (which the previous owner had put in backwards, lol). Plus he explained how the chemicals work and how to use them. The local Pinch-a-Penny recommended him, and I'm SO glad they did. Bonus: The cost was extremely reasonable. It's running great now, but if I do need help with it in the future, this is absolutely the person I'm going to call!

The ABSOLUTE Worst on every level . Paid nearly $ 1,000 for parts and labor . My Hot Tub still…read moredoes not work . He never reply's to calls or texts impossible to get a hold of , terrible job . Broke 2 pieces of my wood deck creating a trip hazard to my tenants .

Curtis and Wendy are awesome people with a great deal of knowledge and overall pool info. The are…read moresuper friendly and help anyway they can. If you have a pool they are the go to place for sure.

I was sent here by the folks at Pinch A Penny because they did not have the part I needed (that…read moresaid a lot right there). Even though it was closing time they let me in and helped me work a solution to my problem. Great people! After today's experience, it looks like I've found a new pool supply store.

This company did a wonderful job repairing and replacing part of my garage ceiling and a piece in…read morethe house where the AC had leaked through my ceiling. Work was done when they said and done for the price they quoted. Workmen were respectful and cleaned up after themselves. i highly recommend this company!