Dr.Saleem is an exceptional doctor that listens and very compassionate …read more I'm so pleased with her

Terrible doctors office with abhorrent service and useless hours. The posted hours are until 5 yet…read morethe doctors leave by 1pm so what's the point? If you have a full time job it's impossible to be seen without taking a whole day off work. Even if you're appointment is scheduled for early in the morning plan to be there all day because theyre late starting appointments do it's impossible to know when you'll be done. Was informed they require you to have appointments every month to stay on your mental health medicine or they'll cut you off. The thing is though they pick and choose when to enforce that policy because I was getting refills without monthly appointment then they decided one day I don't need my meds anymore. Lol They do offer virtual appointments but their technology isn't advanced enough or their WiFi is to weak. You can barely have a conversation and understand the Dr. I will say Dr. Saleem is nice and is a good doctor, however how the practice is run is incredibly unorganized and the policy's are not practical. RUN away before going here if you have a full time job and have regular medications. This Dr office is for people who have all the time to work around their schedule or elderly patients with no set schedule. Thank God open enrollment is back so I can switch insurance and get back to a real Dr office. I've had better care and compassion at a free mental health clinic in the hood. These people are deplorable. For anyone with diagnosed mental illness I beg you to go somewhere that actually sees you as a person and wants to help you and keep you safe. Seek help from those who WANT to help you not just want your money. Ps. At my first and only in person appointment there were dead roaches in the room I was seen in

Never have I ever been to the doctor with them immediately referred me to a specialist without…read morechecking out my symptoms. I had to stay there 2 hrs to convinced her i was sick. Very sad. There's also no point of a questionnaire asking if we would like the dr to pray with us when she just storms out. The desk people didn't even want to reschedule. Dr. Liu didn't even want to check my symptoms. I made her check my bloodwork so it won't be a waste of a visit. Even though i vomited and had stomach pains. And they didnt contact back about the results until a week later when the results been out online. Told me i have to come in asap for slightly off number by one or two without telling me the risk of the off number. I have to set another appt for her to explain? Hah. Seems like they care more about gathering money per visit than their actual patients. Not everybody have insurance covering everything. It gets costly. I can't afford appt just for her to recommend people or talk about which number is one number over. Would i come back? No thanks. During visit she also told me she will prescribe me meds and if I want refills just call in. But when I needed refills and called in she refused to give refills and wanted me to come in for her to write it herself.

How your office is not on the same page????? Me and my husband are new patients, I called to make…read morean appointment they told me Dr.Liu's appointment are full until Sep, I said no it's too long thanks bye, After me my husband called and He made an appointment at the end of July, I called them and told them my husband made an appointment, could you make an appointment at the end of july, She said no , and then she said i call you back today and she never called back,when i call you several times to make an appointment you should understand that i have a problem otherwise I don't need to call and discuss with you and waste my time,Both Are you sure your office is on the same page??? Or depending who answer the phone,I will definitely change my primary doctor, very poor connection with your patient, In California you can not to be unprofessional like this , I'm sorry for you and your clinic.

I've been using Baylor Family Medical for 20 years now for issues great and small. This was my…read moreannual visit but to their new building. It is much larger than the old North Garland facility with what looks to be an emergency center in part of the building. After circling one time to get my bearings of where the clinic area was located I entered. I should say the reason I've stayed with Baylor all these years is personal, friendly service and diagnostic advanced care. So it was good to know progress and growth had not dampened those attributes, but as one should expect- made positive strides in my opinion to advance both service and care with a bit more speed. Being employed in tech I immediately appreciate their use of new "stuff", from the Phone app to the gear they employ for even my simple checkup. Nothing like speed when your waiting on the numbers! Service- It's a big place but after determining where clinic was from the entryway shingle, I was greeted warmly and escorted to the area where my new doctor served. Short wait- very good first visit with "new" Dr- some diagnostic tech and I'm done. While I was out in under 1 hr, even with a meet/greet the new doctor, I felt very good about the visit and Baylor. This was a Friday the 13th visit but I had some lab results on Saturday via the Baylor app and full results with Doctor recommendations Sunday evening. Pleased to say the least - 5/5!

Let me start by saying that I have used doctors in this system for over 30 years. (I miss Dr…read more Hoss.) The doctors, nurses and medical staff working for Baylor are always great. However, BSW is now adding an extra $300 "Hospital Facility Fee" to every doctor visit. My last doctor visit was $300 to see the doctor, $150 for blood tests done in the dr office, and a $300 Hospital Fee. $750 for a single office visit. Baylor is "nonprofit" in the same way the Epstein Class are "taxpayers". (Their CEO made 10 million dollars last year, and nobody on the board was paid less than a million. So...)

This is the best place to go without an appointment... they have an easy check in you can complete…read moreon the web. They have a waiting area, but I prefer to sit in my car and wait for my check in time. The app gives you an estimate of your wait time so it's not a surprise. I've seen their doctors and nurses.. they are friendly and listen to your questions

Got me in right away. Staff was kind, compassionate and got me the meds I need to feel better.read more

The worst clinic ever ! I had a terrible experience.The…read morereceptiinist was very rude and disrespecful. I left immediately.Never again!

I would not trust this place to provide timely care. Writing out prescriptions is obviously an…read moreend-of-day task for the physicians. Not acceptable at all. Will avoid this location in the future.

I love leaving good reviews when good care is received!…read more First of all, I scheduled this visit as a sick visit because my ears were throbbing all night, I'm new to this office and wasn't too sure, but when I walked in, the atmosphere was very friendly and well taken care of. They gave me an iPad to check in and do forms, which I love because my hands hurt too and to write most of the time. The process was very straightforward and easy to do! The gentleman upfront was very nice even when they got busy he was still attentive, the nurse in the back was very sweet and friendly, and the doctor was as well. Dr.Livengood explained everything very well and offered a steroid injection to help. Overall, I had a very good experience, not to mention I was seen in a very timely matter and didn't wait 3 hours to be seen! I'm impressed and definitely will be considering making this my primary care doctor!

EXCELLENT CARE AND ATTENTION FROM MEDICAL STAFF!!! Went in for a possibly dislocated thumb…read more Dr. Livengood was OUTSTANDING! Truly listened and expressed genuine concern while calculated / methodical in her diagnosis. Even offered references to a hand surgeon thereafter. Glad to have found this GEM in the Plano / Richardson area. Wait wasn't too long either! HIGHLY recommend this location, very happy with my overall experience!

I do not recommend this location. They relocated and it appears that all the "nice" staff left…read more The PA Britton is fresh out of college, acts and looks like a student. Can't even pull her hair back to look professional, it falls down on you. She's arrogant and argumentative and does not listen. Will never go back!

Dr. Modi is an excellent physician, she is patient, she ask the right questions, she works with her…read morepatients to find solutions, and she follows up with each individual patient. I have been a patient of hers for several years, and will remain her natient for many more.

Almost 2 hours and 200$ later they could not tell me a single thing, i asked them questions and…read morecould not tell you if my blood pressure is high, or what the back pain im feeling is. The doctor was nice but most people are when they are taking your money, the receptionist must know it was scummy how she was taking my money and refused to look me in the eyes.

Dr. Sajjad is amazing. He cares about his patients and actually takes the time to listen. The front…read moreoffice staff are all also really nice. Never had a problem over the phone or at the office and I have been seeing him for 8 years now. Would highly recommend him to anyone.

I am a very complex case. Dr Malik always takes his time with me. I never feel rushed. The…read moreoffice staff are always courteous and kind when I need their help.

Dr.Malik is an outstanding professional ...his pain management care and kindness...as well as his…read moreentire staff is truly appreciated.

Dr. Syeda is an amazing doctor, she truly cares for her patients and gives them the needed time and…read moreattention. I would highly recommend her.

I have been going to Dr. Qadri for a while now and she is great at listening and giving options to…read morehelp you feel comfortable. She also tells you straight forward plan of action or what needs to be done to improve any health related problems! I recently moved to her richardson location and it's great I love Mai (probably spelled it incorrectly I'm so sorry) the receptionist she has always been the best with communication either on the phone or in person. She is so sweet and hardworking. Always completes tasks. I have been to the Murphy location which is where I started and I am not a fan of the front desk or the customer service there at all. They also did not complete certain Referalls I needed or keep track of the correct updated insurance. It was a struggle to get those sent at first. I had to provide information several times which I understand once or twice but there was always an issue. I recommend the Richardson location and when you have an awesome receptionist it makes the visit so much better! Dr. Qadri is great and I will continue care with her at her Richardson location!