For a long time I supported this place and strongly advocated against shopping at Ace hardware…read more Keep things local at a hardware store that is part of the community. Unfortunately, one smug employee ruined that experience for me, and I'll now be switching my allegiance to Ace. I purchased a small $6 shower accessory. Unfortunately I lost the receipt. The accessory was not what I needed, and I attempted to return it. The employee stated I cannot return without a receipt, even for a store credit (I was going to purchase products worth more than the value of what I was returning). I was disappointed at this response, but I shopped for what I needed anyway. I went to the front, and the employee was helping another customer in an aisle. After helping that customer, she proceeded to another customer in the aisle. Now, I understand one person having to triage, but at that point a simple acknowledgement of me would have been nice. It felt intentional, and it seemed as if the employee was taking satisfaction, acting somewhat smug as she told me she won't accept a return without a receipt. Not sure if this is just one rude employee, or the owner is really this strict about returns on $6 items that are clearly unused, but either way, I seriously doubt I'll be doing business here any more. If you had or have a similar experience, I also encourage you to drop these clowns. (Incidentally, when I purchased the item I would eventually return, I was not asked for my phone number (which they generally use to text receipts, as I'm part of their "customer club" or whatever. So there is actually another mess-up by a different employee that could have accommodated the companies own draconian return policy.) In short, I go to a neighborhood spot like this for the service. And when I'm treated this way, it defeats the purpose of avoiding much more convenient and likely cheaper options like Ace or Amazon. You are not really selling hardware - you should be trying to offer a superior customer experience--remember that and you will not lose customers like this

Nichols is top notch. I love their helpful employees. They know where everything is and if they…read moredon't have it? They'll tell you where to go to find it.

Went to filll up my propane tank $20 refill and they were…read morevery organized. Paid, dropped off the tank my a fence and a nice man filled it up shortly after.

So it's my first time here wanting to fill a brand new 30 pound propane tank. Jose carried it in,…read more filled it up, and re-delivered it back to my car over 50 pounds. Also thank you for being $10 cheaper than rentals unlimited (they wanted 42$) $32 at N&S to fill a brand new 30lbs. Thank you Jose! You guys got a great employee there. Very friendly. Definitely a returning customer. JohnG

Solid dollar general. Out of the last few I've been to recently this store isn't totally a mess…read moreand staff is friendly.

You can find the most interesting stuff in Dollar General. The staff is very friendly and…read moreknowledgeable they are willing to go above and beyond to help you find what you need. Their app is a terrific way to save big money .

Amazing luthier and musical tech! I was severely let down by others but this place is by far the…read morebest place to get your instrument set up. He is extremely knowledgeable and skilled. I will never trust anyone else again. He has a nice little shop where you can order gear, customize equipment and get great advice from someone with great hands, eyes and ears! Truly an exceptional find in the area. Worth driving to and avoiding the chain stores for a personal touch! Surprisingly competitive priced with the chain stores too! This place is awesome!

Great work on set-ups and string changes. Cool shop. Friendly staff and a collection of interesting…read moreguitars and basses. I highly recommend!

This business also operates as J Williamson Custom Builders, Warrenton,Va. Both businesses use the…read moresame project photos and are operated by the same person. Williamson was removed from Home Advisor for faulty workmanship, failing to complete work for which they were pre-paid. As well as a long list of workmanship deficiencies on a project for which they were paid more than $100,000. Suggest being very cautious when dealing with this contractor.

From the owner: Don't hesitate to call Elite Concepts, Inc. in Warrenton, VA. We are committed to your…read moresatisfaction. Call us today.

Good products that are always s salable and great customer service . Fixed a storage area problem…read morethat allowed a lot more storage space

Decent selection here with quite a few items on sale as well. The staff were helpful and the store…read morewas very well organized. I'd definitely come back!

This is an update to my review regarding the damaged doors that OLW delivered to my home. First,…read morethe doors were really ugly doors. They were pieced together and the screws and rivets were randomly placed on the door. One door was so bent out of shape that it could not be installed. When I called Marshall he wanted to pick up the bent door and order another one to replace it. It would take another two months at least (from a Canadian company) to get. After looking at the (can I say it: crappy looking door), I decided that I did not want to wait to get another door. Marshall FIRMLY told me that I COULD NOT UNDER ANY CIRCUMSTANCES RETURN THE DOOR AND GET A REFUND FOR BOTH DOORS. He said that Sunspace never refunded money. So I called Sunspace in Canada, and they told me that the refund was the responsibility of the American distributor. I called Marshall back and he said again, NO WAY are you getting a refund from us. To make a long story short, I filed a complaint with the VA Attorney General, who then notified OLW about my complaint. I got my refund shortly thereafter, and I paid OLW for a pickup fee, and they picked up their door. I got two lovely doors from Home Depot, with inside blinds, for about $100.00 less than I had paid OLW. The doors from HD were well made and one piece instead of being pieced together with ugly screws. They fit perfectly on the first try.

Terrible company! Don't use them. One of their trucks broke my windshield and I was told to…read moreclaim it under my insurance. The manager wouldn't even return my call. I have photos and videos showing that their truck's tarp wasn't in use, allowing debris to fly off of the truck. I provided a few photos to their office manager so they are well aware of this to be a fact and to be true. I plan on notifying authorities, providing them additional evidence and pursuing my claim. They should demand your drivers protect the property of others.

The cabinets I ordered are Kraftmaid and are themselves seemingly very good quality. However, more…read morethan one of the kitchen cabinets that were ordered by Tart for me have been too short, long, wide, etc. Bita (one of Tart's designers) brought to my house Abdou from Dahlia Design - which I was told by Bita is their preferred cabinet installer. Abdou and Bita took the initial measurements for my kitchen cabinets. We designed the cabinets and ordered them with these measurements. The total price for the kitchen cabinets was ~$21,130 (see invoice). Once the kitchen cabinets were ordered Bita referred me to Dahlia Design and told me I would deal directly with Abdou. The price Abdou quoted to install the kitchen cabinets, as well as three other bathroom vanities and a few small cabinets was $23,875 (see itemized quote) which was supposed to cover the cabinet install plus any other repair work. However, I already had contractors I hired for repair work. I did not use Dahlia Design because I did not need the extra repair work from them, instead I used another company who charged me $4,400 to install only the kitchen cabinets. During the kitchen cabinet installation, my installers almost immediately ran into issues with the size of some cabinets. The tall cabinet was too wide and too tall, the over the fridge cabinet was too wide, then both blind cabinets next to the sink were too short (width), and the seated cabinets were to long. The wood slabs that also came with the seated cabinets came too long and to wide, and Tart said it was the installer who would have to cut them down. The sizing of many cabinets was so wrong, that my installer (who told me before they did it) had to leave out filler pieces, cut my hardwood floor which wasn't supposed to be needed, double the size of the pony wall... all to make these cabinets work for my kitchen. However, the cabinet install still couldn't be completed. The pictures attached with this review are the final product for now, and some adjustments are needed to fix my kitchen. When I reached out to Tart about all of this, they basically denied any responsibility for how the cabinets turned out, followed by many excuses blaming me and my installers when my installers literally did their best to install these cabinets as is - including having to leave pieces out to get the cabinets to fit. After about a week of going back and forth with Beverly who is Tart's other designer, I finally got Tart to admit to some of their mistakes, but not enough to make a significant difference in how my kitchen turned out. I was also told that somewhere in the contract for the cabinets, in the fine print, the customer basically releases Tart of any responsibility for the measurements and that the burden is on the customer to make sure the measurements are correct. The customer being liable for the measurements was something that was never discussed between Bita and I. Had I known this, I would have insisted that I have my choice cabinet installer decided before the cabinets were even purchased, and that only my choice installer do the cabinet measurements. If you are seriously considering using Tart for cabinets, come with an installer already in hand, do not trust any measurements by Tart because they sneak verbiage into their work contract to basically absolve themselves of any liability for their mistakes so they can blame the customer... which to me screams scam so proceed with caution. When the cabinets are delivered and are not the right size, they do not automatically consider what was actually received by the customer (only after much back and forth), and instead only seriously consider what was recorded in their contract which they will use to escape having to correct any actual mistakes with the cabinets. In total I waisted ~$25,530 on these cabinets from Tart which includes the price to install them ($4,400), but not even the fee to deliver them which was ~ $200. I'll have to hire another company to come in and fix everything - possibly removing and replacing bad cabinets.

Tart has been our go to for many years. We get our lumber and doors (primarily). They've always…read morebeen reliable with great customer service. Recently, one of their shop guys really come through for us. Russ helped us restore a custom veneer after it was sorely damaged. Russ, the F I N I S H E R! Our company and client cannot thank you enough for your skills in what is pretty much a lost art. Thank you! Suplotel Remodeling

We bought a $5,000 chair that was on sale for $4,000. Had to be shipped from Italy and we waited…read morefor several months for delivery. The problem is the chair is too uncomfortable to sit in. Our mistake as we didn't have an opportunity to sit in it as it's wasn't in the store. The salesman showed us Cantoni's catalogue and assured us that we'd be comfortable. He measured other chairs and said we'd be fine. I called the store after delivery but was told they couldn't help. I did ask for a suggestion as to where we might sell it. Our fault for ordering out of a catalogue, but so disappointed.

I was promised a price match. After multiple rounds of back-and-forth and once I had already…read moreprogressed with the process, I was told that because the finish I wanted was "no longer available," I would have to accept a higher price. (The sales rep I had dealt with also then said, if I preferred, he could otherwise increase the price he had just quoted me for White Glove delivery.) This was despite the fact that I had found the finish offered online at another retailer at significantly lower price. I was initially told by the sales rep that this lower price was "no longer on the website," even though I had just seen it listed, placed the exact configuration in the basket, and provided a screenshot as evidence. At that point, the explanation shifted. I was then told by the sales rep, who was speaking (without basis) on behalf of the other retailer, that even if I had placed an order, the price "would not have been valid." Taken together, this sequence of explanations strongly suggests a bait-and-switch tactic: inducing me to proceed on the basis of a promised price match, only to withdraw it later through shifting and unsubstantiated claims.