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    Outdoor Living Way

    2.7 (3 reviews)
    Closed 7:00 am - 4:00 pm

    Services - Outdoor Living Way

    Balcony addition

    Building additions

    Patio, porch, or terrace construction or installation

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    Landscaping building construction

    Guest house or ADU construction

    Manufactured home construction

    Modular home construction

    Single-family home construction

    New structure construction

    Remodeling

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    Capital Hot Tubs & Saunas - Fairfax

    Capital Hot Tubs & Saunas - Fairfax

    3.9
    (50 reviews)
    $$

    Sorry to have to write a bad review. Bought the Grandee from the Fairfax store about 5 years ago,…read morehas worked great except for the cover lifter. Getting service this year has been a nightmare. I replaced the entire mechanism for ~$1200 last year. This year (in March 2026), it detached from the hot tub, rendering it unusable in the prime spring weather. - I spent the last 10 weeks trying to get someone to come out to repair it (offered to pay full price) but no reponse. - Initially spoke to someone in the service center, who told me I needed a "bracket", and that it was on backorder. - A month later (in April), I reached back out to service center to check on status. I was told the original person I spoke to was no longer with the company, and the part wasn't the issue. - I asked to speak with a manager; was told to speak to Jeff. - Left multiple messages with Jeff, but he never got back to me. -Filled out the "service form", also no response. After 10 weeks, I got fed up waiting and went the DIY route. Located YouTube instructions on how to remove the panel. Once I did that, I saw the plywood they used to re-install cover lifter last year (which bears ~150 lbs of load btw) was only 1/8" thick, which would explain why the mechanism failed. I installed a 1" board, then remounted the screws on the lifting arm and closed up the panel. Fingers crossed, this will do the trick. As mentioned, the tub works mostly as advertised; Hot Springs equipment is great. However Capital Hot Tub doesn't seem to care about customers once they've made their purchase. The whole point of paying a premium price is to avoid this kind of hassle, and not have to DIY fix your stuff on the weekend.

    Sauna purchased 1 month ago under warranty. Door improperly sealed causing water intrusion…read more Multiple attempts to resolve ignored. Currently escalating through consumer protection.

    Dulles South Recreation and Community Center

    Dulles South Recreation and Community Center

    3.4
    (28 reviews)

    The Recreation Center is Amazing. There are so many things and it's such a pillar for the…read morecommunity. First off, this is a voting center for a lot of people. When I voted here, in the Senior Center, it was great to meet and greet with volunteers from the Senior Center who told us more about the activities they do on that side. They put on social events and dances and educational programs. I would have never known. There is a Louduon Rec Center Guide that comes out seasonally. Within it, there are classes for kids and adults on activities at the rec center and surrounding. I signed up for a few things for our family members and other than one event, they all were exceptional! I recently came for a Play All Day event. There was demonstrations in the lap pool, scavenger hunt in the leisure pool for kids, Bounce houses outside, dancing class for seniors, live band and food trucks, etc. It was amazing to see the facilities and use the rock wall for free. The daily passes to the rec center are so reasonable too with $6 for adults and $4 for kids. They even have family passes if people from the same house hold are coming together. As I continue to discover more and more about the recreation center, and meet all the wonderful people that work here; I continue to get more and more amazed at this place and their offerings. It's great running into your neighbors and bonding with the new summer staff from local high schools.

    Competition pool is way too Cold. Family bathrooms need renovation, and proper cleaning specially…read moreon weekends. Also, visitors are allowed to walk on street shoes on the pool decks... always dirty

    Crystal Blue Aquatics

    Crystal Blue Aquatics

    3.0
    (24 reviews)

    I cannot say enough good things about Jason and his team. Jason did a pool inspection back in…read moreAugust prior to my wife and I purchasing our home and took his time to walk us through all the ins and outs of what we were expecting in terms of maintaining our pool and all of the equipment. Most companies will just do work and leave, but Jason was patient and said his staff was even willing to teach me how to maintain the pool if I was willing to learn. He even explained why certain decisions were made in terms of the equipment for our pool. Fast forward to September, my wife and I called CBA to have them close our pool for the season, and two members of his team showed up, Gavin & Brian. They were the most respectful, patient, and friendly guys you could ever meet. They walked me through everything that they were doing and even gave me tips and pointers on how to maintain my pool during the winter season for an easy spring opening. CBA is all about the customer! Do yourself a favor and go with them! And just for perspective... the company that built the pool is a company in VA; still waiting for them to call me back...

    I don't know where to start. They were terrific up until we signed the contract with them…read more 1. The project manager didn't show up when subcontractors were around, resulting in so much dirt being removed that we had to pay ADDITIONAL money to get dirt delivered. There was no attempt to even do a rough grade, just left sand and rock exposed to the elements resulting in the pavers to shift. 2. The install of the electrical equipment was put in facing the fence. My husband had to ask if we were expected to cut a hole in the fence to access it before they comprehended why it was an issue. 3. The filter was installed too close to the house, and it is inaccessible for proper cleaning and maintenance, even by a professional pool service company. When I brought it up I was told to completely decouple it from the piping to access it. Yeah, that's not how it's supposed to work. They then said the professional pool service company "just wasn't a good one" without even knowing which company it was. 4. The electric heater and wiring installed keeps tripping. When I brought that up, they just didn't respond. This was after they installed a gas heater knowing we didn't have gas to the house and that it was in the install notes to put in an electric heater. Don't worry, we got an extra $4,000 bill for that. 5. Following the installation of the filter and booster pump, they left it turned on and left running without the filter being engaged. When I reached out, they talked to me like I was an idiot until I took a video and sent it to them of the extremely loud metal on metal grinding noise that was coming from the booster. Looks like we get to replace that now. We are now working with a lawyer as they refuse to respond to us.

    Millennium Pools & Spas

    Millennium Pools & Spas

    4.0
    (66 reviews)

    We've used Millennium Pools to open, close and service our pool (as needed) for approximately the…read morelast five years. After having poor experiences with some of their competitors, I've been very pleased with their professionalism and attention to detail while still offering competitive prices. I appreciate their work order reports and the very detailed pictures that they include. I also wanted to call out two of their employees, specifically -- Nahum and Miguel. This year, due to all of the snow, our pool cover caved in and the pool cover pump accidentally pumped out most of the pool water before we discovered it. That, coupled with lots of leaves in the pool, made for a much more difficult opening this year. Nevertheless, Nahum and Miguel went the extra mile to get the pool to open very clean and clear. They spent extra time but did so with a very positive, helpful attitude that I appreciated. I would highly recommend them.

    Update: After posting this review, Millennium Pools reached out to us and worked with us on an…read moreupgrade we were considering for our pool. We appreciate that gesture and their willingness to address some of our concerns. While our original experience and the delays remain unchanged, it is only fair to acknowledge their effort to make things better. After more than six weeks, our pool liner project is still not complete because Millennium Pools has measured the liner incorrectly multiple times. We are now waiting for a third liner and hoping it finally fits. To make matters worse, the company removed our old liner and left our pool empty and without a liner for two weeks while we wait for the replacement. What should have been a routine liner installation has turned into a lengthy and frustrating process. The company has offered no discount or compensation for the delays, inconvenience, or loss of use of our pool, despite the fact that the mistakes were entirely their own. We have spent tens of thousands of dollars with this company and expected better service, communication, and accountability. Based on our experience, we cannot recommend Millennium Pools.

    Tart Lumber

    Tart Lumber

    3.1
    (45 reviews)

    The cabinets I ordered are Kraftmaid and are themselves seemingly very good quality. However, more…read morethan one of the kitchen cabinets that were ordered by Tart for me have been too short, long, wide, etc. Bita (one of Tart's designers) brought to my house Abdou from Dahlia Design - which I was told by Bita is their preferred cabinet installer. Abdou and Bita took the initial measurements for my kitchen cabinets. We designed the cabinets and ordered them with these measurements. The total price for the kitchen cabinets was ~$21,130 (see invoice). Once the kitchen cabinets were ordered Bita referred me to Dahlia Design and told me I would deal directly with Abdou. The price Abdou quoted to install the kitchen cabinets, as well as three other bathroom vanities and a few small cabinets was $23,875 (see itemized quote) which was supposed to cover the cabinet install plus any other repair work. However, I already had contractors I hired for repair work. I did not use Dahlia Design because I did not need the extra repair work from them, instead I used another company who charged me $4,400 to install only the kitchen cabinets. During the kitchen cabinet installation, my installers almost immediately ran into issues with the size of some cabinets. The tall cabinet was too wide and too tall, the over the fridge cabinet was too wide, then both blind cabinets next to the sink were too short (width), and the seated cabinets were to long. The wood slabs that also came with the seated cabinets came too long and to wide, and Tart said it was the installer who would have to cut them down. The sizing of many cabinets was so wrong, that my installer (who told me before they did it) had to leave out filler pieces, cut my hardwood floor which wasn't supposed to be needed, double the size of the pony wall... all to make these cabinets work for my kitchen. However, the cabinet install still couldn't be completed. The pictures attached with this review are the final product for now, and some adjustments are needed to fix my kitchen. When I reached out to Tart about all of this, they basically denied any responsibility for how the cabinets turned out, followed by many excuses blaming me and my installers when my installers literally did their best to install these cabinets as is - including having to leave pieces out to get the cabinets to fit. After about a week of going back and forth with Beverly who is Tart's other designer, I finally got Tart to admit to some of their mistakes, but not enough to make a significant difference in how my kitchen turned out. I was also told that somewhere in the contract for the cabinets, in the fine print, the customer basically releases Tart of any responsibility for the measurements and that the burden is on the customer to make sure the measurements are correct. The customer being liable for the measurements was something that was never discussed between Bita and I. Had I known this, I would have insisted that I have my choice cabinet installer decided before the cabinets were even purchased, and that only my choice installer do the cabinet measurements. If you are seriously considering using Tart for cabinets, come with an installer already in hand, do not trust any measurements by Tart because they sneak verbiage into their work contract to basically absolve themselves of any liability for their mistakes so they can blame the customer... which to me screams scam so proceed with caution. When the cabinets are delivered and are not the right size, they do not automatically consider what was actually received by the customer (only after much back and forth), and instead only seriously consider what was recorded in their contract which they will use to escape having to correct any actual mistakes with the cabinets. In total I waisted ~$25,530 on these cabinets from Tart which includes the price to install them ($4,400), but not even the fee to deliver them which was ~ $200. I'll have to hire another company to come in and fix everything - possibly removing and replacing bad cabinets.

    Tart has been our go to for many years. We get our lumber and doors (primarily). They've always…read morebeen reliable with great customer service. Recently, one of their shop guys really come through for us. Russ helped us restore a custom veneer after it was sorely damaged. Russ, the F I N I S H E R! Our company and client cannot thank you enough for your skills in what is pretty much a lost art. Thank you! Suplotel Remodeling

    Outdoor Living Way - buildingsupplies - Updated July 2026

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