Bought a Vauxhall Meriva from Poolstock Cars after travelling from London as the car fitted what I was looking for regarding age & miles. After a week it developed a steering fault which upon investigation found out was a common fault with this particular make & model. I contacted the dealer Sharif who was very helpful in getting it resolved through the warranty company. I had the car fixed locally to save travelling back to Wigan & Sharif helped out financially with the shortfall as the work carried out was more expensive than his local garage. read more

Tested a Fiat Idea 1.4, for nearly £800 year 2004 Had called the guy working there to say we were coming up to look at it. Nobody around when we arrived but he was working alone and had had to go elsewhere. When he did turn up he wasnt very helpful and kept disapearing. Eventually he came to assist and put a battery charger on the car, saying it had laid idle for 3 weels. We had now been waiting around for nearly an hour and after more fiddling around he let us test drive the car. Car seemed quite good with steering and comfortable to drive, however he warned us that because of lying around it would make some screeches due to dust etc. The car did screech to the extent of making some school girls jump and turn around. I said to my partner, the clutch seems very loose, so we stopped around the corner with the car still running and after testing the clutch it was evident it had handed its notice in a long time ago!! Called the guy as the car had now given up too and wouldnt restart and he was rude and insulting saying that I had stalled the car......I'm usually a very nice, polite and sociable person but now I didn't feel the need to be, angrily telling him that he had been trying to sell us a car with a knackered clutch, that wasnt ready to be tested - even though I had called to inform him at least 2 hours before. He came down to charge the battery again, and tried to say the clutch was recently installed. My partner stayed calm and polite (I didn't want to speak to him) and said that we were going to drop the car back and then go. He kept offering to put a new clutch in, but we now just wanted to put the experience in the past. In the end my partner had to tell him straight that we didn't like the car and that I didn't like him so we wouldn't be buying from him! Didnt expect a new racer car just one that was functioning ...... PS Be aware of the strange guy that comes from nowhere to tell you how good the car you are looking at or any others you may glance at, is/are read more

brought a car 20 miles down the road abs light and traction control light came on. 2 illegal tyres . electric windows don't all work 3rd gear knackered all in all been fleeced.was also told had full service history with recent cambelt and waterpump change. rang up to ee where the manual and paperwork for the service history was and was told its in the car...eerrrr no its not this man is a con artist avoid read more

Saw a Nissan Note Tekna Auto Advertised on Ebay Went to view at 3.30 on a Friday afternoon He is a man of few words not your average "Frank Butcher " polished sales guy but having said that he did leave us in the yard to look at cars while he took a car to MOT (VERY TRUSTING) He came back & let us drive it up the road without question Our only complaint was a loose rear wiper which he agreed to fix THE TIght GIT would not move on price at all but his trusting nature & lack of bullshit meant I paid the asking price & left a deposit The following Saturday we went to collect & yet again he was running from pillar to post but he had explained his 65 yr old employee was off ill & was waiting for him to recover The car was parked behind several others & under trees & he brought it out & washed it himself to remove bird shit & tree sap Since then car has driven perfectly read more