Love these guys - specifically Scott and Mitchell. They respond quickly, arrive when they say they…read morewill, and are *great* at diagnosing and explaining what's going on. They helped me understand the 'why' behind the problem with my 2 leaking toilets, so I feel confident that I won't encounter the same issues in the future. They stand behind their work and have fair prices. Really glad to have found the company and will use them for all my plumbing needs going forward.

I used them today needed emergency plumbing services came within one hour very professional and…read morefixed the problem within 30 minutes with easy explanation for me to understand not knowing anything about plumbing. Will use them again and are very reasonably priced can't go wrong try them out

There is a reason why Jacob's Plumbing has been serving Florence for decades. Their Service and…read morenon-nonsense approach to business. Discovered I had a water line leak in the wee hours of morning and when I called before operation a real person answered. No answering machine, No answering service when you are depending on a 3rd party to relay important and severe conditions to the company on your behalf. The live person listened to the problem, took my contact information and told me they would have some there in the morning to evaluate. And they followed through and delivered. Second person on the morning list and they sent an experienced plumbing expert. Asked the right question, evaluated the situation and went to work fixing the line. Very personable and explained everything in simple terms. You never know when you may need a plumber, but this company needs to be in your contacts or bookmark this page for their contact information. Gret job, Jacob's Plumbing and a big thank you for coming to my aid.

Jacobs Plumbing cheated me and stold over eight hundred dollars from me. This prompted a court…read moresuit. Rather than respond to the summons, Jacob Plumbing wrote on the summons that they had moved. Please beware if you are considering using their services. I have sufficient hard copies of the evidence to support this.

My garbage disposal stopped working and after trying multiple things to fix it I looked for…read moreprofessional help. The first plumber I called made an appointment and never showed. Rick's on the other hand confirmed the appointment right away, confirmed they were coming that same morning and showed up exactly on time. The plumber was professional, quickly resolved my problem without having me purchase a new unit or pay for extra time, on top of that he gave me some great steps to follow next time I had an issue and left magnet business cards so I can have their number handy. The thing I appreciated most? They were friendly towards my animals even through they were initially under foot until I could remove them all. I will definitely call Rick's next time!

I really hate to change a review but the site wouldn't let me remove my initial review. My initial…read moreencounter was excellent however, I was told that if there was an issue with the repair I could call and let them know and it would be addressed. Unfortunately there was an issue and after numerous calls and attempts to get the issue resolved, including offering to pay for a second service, our calls were not returned and the problem was not corrected. If you are looking for a business that keeps their word, keep looking.

We know our electrical needs are done correctly when we call Kelly's Electrical. The staff is…read morealways very courteous and professional.

The electricians themselves are great. We had an issue with our dryer not wanting to run because…read morethe plug wouldn't stay in the outlet (outlet was installed upside down). They turned the outlet right side up, which fixed the issue. My problem isn't with the service itself. My issue is with the office staff, in particular, the young woman I spoke to this morning. The appointment window I was given was from 8:00-8:30AM. It was after 10:30AM before they showed up. Apparently, they were called out on an emergency, which is why they were so late getting to me. You'd think the office staff would call and let you know, but nobody bothered. And when I called at 10:00AM to find out why they hadn't shown up, the girl I spoke too sounded like I'd woken her up. The office help isn't doing this business any favors.

write this review after exhausting all efforts to get them to follow up without success. My elderly…read moremother paid them to paint her house and replace the deck boards on her front porch. The painting seemed to go ok. The problem is with the employees that Adriel sent to do the job. They just don't seem to have the skills to do the job unsupervised. Adriel had to come over many times and redo the work they had done. Deck boards were installed too far apart and when they cured the space was way to much between boards. This resulted in the boards being pulled up and reinstalled. Again, some more boards had to be installed but weren't allowed to cure before painting. Now after just a few months they paint has come off. Numerous promised to correct the situation were made by Adriel but he never showed up. Now he will not communicate at all.

Willie is extremely knowledgeable! He is the most communicative contractor I have ever used to do…read morework in my home. He showed me pictures and videos of what my unit was doing and not doing. Another company came out and told me that I needed a new unit, however he was able to get my unit up and running at a fraction of the cost. 1 year later and it is still going strong.

If you need a simple repair, then he may be fine. However, if you are installing a new unit, do…read morenot let him do it! He came to my home 6 times after installation to try to fix the failing unit, and I still had to call another repair service to fix the installation. Now in the process of filing a claim with the credit card company for fraud and misrepresentation. Not worth the headache.