DO NOT USE THIS PLACE! If I could give less than one star I would. The guy that came out 1. Changed…read moreprices on the invoices he gave us for the same amount of items day by day 2. Complained about doing the work WHILE AT our home where he THOUGHT we couldn't hear 3. MOST IMPORTANTLY he did the work incorrectly, including but limited to not sealing up floor work he did making it possible for pest to get into our home and due to the incorrect work being done we had to have someone else come in and fix it so we could actually use our appliance. Not only that he told us there was a 90 day warranty on his work for him to just straight up ignore us when we reached out during that time frame. We asked for some sort of compensation back and nothing. TRASH Save your money and time. This company will take advantage of you.

I cannot say enough about the professionalism, care, and integrity shown by AJ and his team. They…read morewent above and beyond in taking care of my renters' needs--working around both their busy schedules and their children's routines to make sure everything was handled smoothly and respectfully. What truly impressed me was their attention to detail. During their visit, they noticed an additional issue that my tenant had mentioned but had not formally reported yet. AJ immediately brought it to my attention, recognizing that it could become a health hazard if left unaddressed. As both an investor and landlord, I appreciated his honesty and expertise--it was clear he wasn't trying to upsell or take advantage of the situation. He made the right call for the safety and comfort of my tenants, and that level of integrity is rare and invaluable. Being located in GA, it can be challenging to manage properties from a distance, but finding AJ and his team has been a blessing. Knowing that they are close by, responsive, and truly looking out for my property and my tenants gives me tremendous peace of mind. AJ, thank you--and thanks to your entire team--for your outstanding service. You have earned my trust, and I look forward to relying on you as part of my trusted team of reliable contractors from here on out!

You get what you pay for. I wouldn't say these guys are cheap, but they have always come the same…read moreday, and just got done whatever needed to be done, no more, no less. After many mistakes, this is what I look for in a plumber.

One quick call and the technicians were at our house an hour later. Our issue was resolved within…read more20 minutes. I could be happier. Will use them again.

I recently had a flood in my house and water had gotten into my garage light. I called Robert and…read morehe cane out and assessed that the water had dried up and it should be ok. He didn't charge me $65.00 just to make a house call. I will using his company in the future. You can count on him and he is fair,

I am unsure of this company. I asked them to do electrical work for me, however, Robert Haughn hung…read moreup on me and was very rude. I am unsure as to why this person was so angry and arrogant to me personally, but if he takes things personally, I would not trust him to install electrical items in my home or in my office. Who knows? If he has a grudge, he could burn your home or business down. Personally, I do not think he deserves more than a one star rating because of is attitude and his arrogance.

My garbage disposal stopped working and after trying multiple things to fix it I looked for…read moreprofessional help. The first plumber I called made an appointment and never showed. Rick's on the other hand confirmed the appointment right away, confirmed they were coming that same morning and showed up exactly on time. The plumber was professional, quickly resolved my problem without having me purchase a new unit or pay for extra time, on top of that he gave me some great steps to follow next time I had an issue and left magnet business cards so I can have their number handy. The thing I appreciated most? They were friendly towards my animals even through they were initially under foot until I could remove them all. I will definitely call Rick's next time!

I really hate to change a review but the site wouldn't let me remove my initial review. My initial…read moreencounter was excellent however, I was told that if there was an issue with the repair I could call and let them know and it would be addressed. Unfortunately there was an issue and after numerous calls and attempts to get the issue resolved, including offering to pay for a second service, our calls were not returned and the problem was not corrected. If you are looking for a business that keeps their word, keep looking.

We recently had to have a new bathtub faucet and sink faucet replaced in our home, and I couldn't…read morebe more pleased with the experience. Our house was built in 1941, so the plumbing involved older metal pipes, which can often present challenges, but the technician handled everything with skill and professionalism. I truly appreciate the care and attention to detail, especially given the complexity of working with older pipes. I would absolutely recommend their services and will be using them again in the future.

My parent's hot water went out due to a power surge. They had a hot water plan and a company was…read morecalled to come out. That company said they could come out in 4 days. We had 33 people planning to come to the house for Christmas gift exchange. The company the plan was with called Jordan and Sons. They came out the next day, ahead of schedule. Andre and Dawson were very professional and efficient. While draining the water heater, they looked at (and fixed) another issue under a sink. Needless to say we were very pleased!

There is a reason why Jacob's Plumbing has been serving Florence for decades. Their Service and…read morenon-nonsense approach to business. Discovered I had a water line leak in the wee hours of morning and when I called before operation a real person answered. No answering machine, No answering service when you are depending on a 3rd party to relay important and severe conditions to the company on your behalf. The live person listened to the problem, took my contact information and told me they would have some there in the morning to evaluate. And they followed through and delivered. Second person on the morning list and they sent an experienced plumbing expert. Asked the right question, evaluated the situation and went to work fixing the line. Very personable and explained everything in simple terms. You never know when you may need a plumber, but this company needs to be in your contacts or bookmark this page for their contact information. Gret job, Jacob's Plumbing and a big thank you for coming to my aid.

I was so thankful for Matthew from Jacobs plumbing who arrived less than 2 hours after I called to…read morerepair a broken pipe in my kitchen and replace my garbage disposal. Good value for great work! Thank you!

Ok, so called these guys based on a yelp review, so I figured i would add my 2 cents, had a fairly…read morenew AC unit that stopped cooling, called MKA, they sent a guy same day, Said parts were under warranty they would order and contact when they were in. They called and came few days later, put these parts on, unit works fine. Cost over $400.00 for service call and labor. They were at my house for a total of less than 1 hour. Called and asked for breakdown of the cost, they said is was a set price for the type of work they were doing. Seems a little steep for 45 min of tinkering in my opinion. Paid them and chalking it up as a lesson learned.

Keith and Geraldine Butler. We had a Trane heat pump installed last week. They did a professional…read morejob installing it. The crew was very knowledgeable and show they care about there work Mr. Peter Wade was very helping us picking out the right unit for our house. Notice a big difference with the cold weather this week with our new unit. Would recommend them highly.

Do not use. Terrible Service. We called and set up an appointment for them to come and install 2…read moreoutdoor outlets for us. We had to arrange it so that my husband or myself would be home. They never showed up or called to let us know they weren't coming. We gave them another chance and set up an appointment for the following week. THEY NEVER SHOWED UP OR CALLED. AGAIN. I could not believe how disrespectful the lady was on the phone when I called after the 2nd time they didn't show up.

Show up when they say they will. Work neat and fair prices. Used them a few times now and would…read morerecommend.