I went there looking for fabric to work on a quilt and ended up buying a Brother Innovis with the…read more6x9 stitching area to replace the 15 year old Brother 770 i have had since it was new. I bought it on Amszon and had to teach myself how to use it. K no if i had it to do over again- i would buy from a local dealer so they could teach me how to use it. It took a lot of trial anf error before i figured it out. So this time I i learned my lesson and bought from a local dealer. Marsha saw my interest in the Brother innoviis 1700 E embroidery machine ( the big brother tonthe one i have now) and talked me into going ahead and getting it. It didn't take much talking , i had my eye on one on Amazon- where i bought my 770.. She discussed the advantages of buying from them- they are a dealer and can service the machine if i had any problems with it. Since i have divorced my mechanical husband who had kept the 770 serviced and running, it seemed the prudent thing to do. I can do the basic service myself ( after watching it done all these years) but if something actually broke- i would not be able to fix it and by buying it there- they will service it yearly at a good rate. I became the lady who did all the Tshirts for the vacation bible school for years and i made shirts for family reunions and vacations . I kept my 4 daughters in decorated shirts and they had monograms on everything they owned for years . I still get great pleasure out of monogramming things cfor them -and the grandchildren. I did all that on the 5x7 work area of the 770p machine. Brothers are usually work horses and my 770 truly was. It has gone through the 4 daughters, 8 grandchildren - who are getting old enough to have an opinion about what they want- and it is still going strong. I look forward to using the Innovis 1700 E and being able to do the things the preteens snd teenagers want these days. It has a bigger stitching area and that lets me do more complex designs. The grands have been asking about bigger designs, and now i can do them. They grew up with Grammy making stuff they wanted in a few days, so hopefully they will not outgrow the want for me to make things for them. But there is always church groups and family vacations that i can still do. I used to make everyone who went with us on vacation ( there were usually a few extra kids tagging along) tshirts in the bright colors that are at Walmart and at Joann's ( may she rest inn peace) so we could find the kids on the beach or at the theme parks or shopping centers easily. A traffic cone ornge or hot pink gang of teenage girls or littles under 6 are easy to keep up with that way. My husband had seizures and he would wander off after some of them. I made his service dog a shirt too. It is easy to find him when i would ask the store people if they saw a man and a service dog come through that had on bright punk ( or orange or red or yellow) tshirts on. They stood out and i could count kids or grandkids down the beach.so it became s family tradition. We never lost a kid that we couldn't find by asking one or two people if they had seen them go by. As teenagers-they fussed about wearing them. But as parents , they loved that I still did them. Some years i had doecial patterns digitized and some years they were stock patterns that i just added names snd the year onto. They have collections of t shirts from the years and then i got to make tshirt quilts for them , so they still love the memories. One of the girls went on band trips every summer and then got a job organizing band trips. Her T-shirt quilt went with her and was loved to shreads (literally), She never lost it and the quilt reminded her of her family at home - so she took us with her for all those over night bus rides ! .if you haven't tried the embroidery machines, the Brother 770 id a great place to start and make memories for your family or others that you want to treat. The sewing warehouse has a great installment plan that doesn't charge me interest - if you pay it off in a year. That was the final decider for me. The no interest, free classes and the service department were the reason i got my upgrade from them and not another Amazon purchase. If you have been thinking about starting embroidery for your family- they are a great place to start. You can make memories for your families that they will use for years. And you will be less likely to loose a family member if you have a custom shirt that stands out. I

Their customer service is fantastic. I have bought several different types of machines there and…read morealways have the answers for any questions that I need help with. The fabrics are wonderful