DO NOT USE THIS CO. Installed door in Feb 2025. They made a mistake with the window design. Still…read morehave not fixed it. Door started having problems 3 mo ago, now has stopped working completely. Todd will not respond. Horrible customer service!

my shop garage door cratered on me this past Friday evening. I immediately called overhead doors…read moreand talked to Ms. Kayce, she is very professional & calming. she scheduled a technician (Patrick) to come out the following Monday morning and evaluate the damage. Long story short, my garage door was back up and operational in short order. Great customer service and very reasonable prices!!!! Thanks to all involve.

I am not a native of the ACA service area, so I had to start from scratch when the problem with a…read morewater heater occurred. After calling several companies where I got no response, or a maybe I can come in two days response, I called ACA. The lady that I spoke to was very accommodating and knowledgeable. She told me a technician would contact me. And just a few moments later, I did get a phone call from a technician who asked me pertinent questions and obviously knew what he was talking about. The technician worked with me and met me at a time that I could get away from work. He showed up exactly when he promised. Being that he was very knowledgeable, he had the issue resolved in record time. The charges were extremely reasonable, especially considering that this was done on a day of very inclement weather when most companies were considering it an emergency only day. In short, in the future, I will not hesitate to call them for any plumbing needs that I may have.

I would not recommend this plumbing company based on my experience. They came to my home to light a…read morebrand new water heater, and during the service, water leaked from an supply line and entered my attic and hallway ceiling. I was told that the leak occurred because the line was not capped. I was also quoted a service fee of $145, but I was ultimately charged $197, which added to my frustration with the overall experience. After the incident, I had visible water damage to my hallway ceiling, and water came through a recessed light that is now no longer functioning. Edrick stated that there was no water damage in the attic because the insulation had caught the water and they wiped everything dry. However, the visible damage to my ceiling and the fact that the recessed light stopped working after the water intrusion were concerning. I also had concerns about the service itself. Based on the events that occurred and Joshua's interactions with Edrick, I did not feel that Joshua demonstrated the level of experience or confidence I would expect from someone performing plumbing work in my home. What was even more disappointing was the response from management and customer service. I spoke with Joy, a representative, and Zack, the plumbing manager. Both came across as defensive when I brought the incident and resulting damage to their attention. Rather than feeling like my concerns were being taken seriously, I felt as though the focus was on defending the company's actions instead of addressing the damage and finding a resolution. I also requested the company's commercial general liability insurance information so that the property damage could be properly reported, but that information was not provided, refused in fact. Accidents can happen, but how a company responds when something goes wrong says a lot about the company. Unfortunately, the customer service or lack thereof that I experienced was extremely disappointing. In my opinion, that ultimately reflects management and trickles down to the staff. I expected better communication, accountability, and customer service. Based on my experience, I would not recommend this company to anyone.

Very honest and trustworthy! Really hard working to get the job right for the customer! I would…read morerecommend this company if you want the job done right! Ty!

TJ and his wife were really nice and they tried to find the access to the problem. Unfortunately…read morehis snake broke and the motor wasn't working so he's ordering another one. They tried though.

These people are very helpful! Mike is a great communicator…read moreand they make sure their customers are taken care of.

Just went into this place to start planning my metal garage. I was ignored. I tried to ask…read morequestions about how to get started and if they had paperwork I could look at (like colors and configurations) I was given a pamphlet that was basically a glorified business card and ignore there on after. I stayed for a few minutes more to look at the different colors the metal can be coated in then left. Please security metal roofing get it together. If you didn't want my business or you thought I was a waste of your time you could not have been more clear.

New store low wait times and friendly staff eager to help! New equipment nice layout of store…read more Easy to find in front of the Walmart. Hours are till 8 PM at night Monday thru Saturday.

Tremendous service, immediate response, extremely professional technician Zac is spectacular. This…read moreis a very honest company, well trained experts, and prices are surprisingly reasonable. Thank you Zac for being exceptional!!

This is currently Crain - Ponthieux Companies. We did a lot of research and digging before we found…read morethese guys. They are amazing people and well worth the investment! We had an addition added to back of our house and they were very friendly at all times and very clean after each work day. My wife and I are very happy with the outcome and have made personal friends with both of the owners James Crane and Shane Ponthieux. We stay in touch even a year after completion. Please give them a call....its worth it

Start to Finish (Eddie Hebert) Started a kitchen remodel at my friends and 6 mo. later just quit…read moreshowing up. Very poor work quality incomplete and very unprofessional, many days of not showing up even after text and call that they where on their way. Sub contractors asking to get paid because Eddie was not paying them. All of my input can be verified by text and pic. He may be a nice guy but he is no cabinet builder. He has the Start part down pat it's just his finish and poor workmanship. I'm sure he will blame his crew because he only shows up part time. My comments are being posted because no one should take advantage of a woman and a senior citizen trying to better their home. I see other positive post that appear to have been completed during the same time frame I hope others might step forward. My friend now need another contractor to finish someone else's mess.

Very pleased with there work. Eddie and his guys are very professional and down to earth they are…read morealso very affordable and easy to work with.