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    Pope Instrument Repair

    5.0 (10 reviews)
    Open 8:30 am - 2:30 pm

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    French horns French horns and a few others nice to work with personable builds new horns repairs sales and is a player

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    Review Highlights - Pope Instrument Repair

    The cleaning was quick, and Ken also re-aligned my slide a bit after finding a place where it was catching.

    Mentioned in 4 reviews

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    Musical Instrument Service Center

    Musical Instrument Service Center

    (6 reviews)

    I brought my guild acoustic to be set up here there was some slight string buzz on the second…read morestring. I came in to pick it up on the date I was told it would be done Which was 2 weeks after I had drop it off. I came there with a brand new Stratocaster literally right out of the box for an easy setup which I do with all my instrument. When I got there not only wasn't my guild ready he hadn't even touched it. It sat in a corner for two weeks. So I left the strat which I now regret and they'd call me when the guild was ready. A week and a half later I was told it was done. When I brought it in it had 11 gauge strings on it. He brought it out and the first thing I noticed was he put 12 gauge on it. This Is a tiny place with no area to play your instrument. I had to get on my knees in front of the counter to try it out. The next thing I noticed was the action was higher. I played it with the 12s and When it was time to change them I got the same brand of 12s. When I put them on they where literally touching the frets after the 7th fret. I couldn't play it after the 7th. I complained to Tony and was told to call Wolf and I did and said the issue seemed to be with the cut of the bridge. So I brought it back expecting to leave it off so he could fix the issue. it had only been 7 months he didn't remember me or my guitar. Then looks at it and asks me if I could wait a few minutes I said okay. I expected him to come back and tell me how long it would take to correct it. He brings it back to me and his solution was to stick a couple shims under the bridge which made the action even higher and the string buzz on the second string which was the original issue was even worse. I could have done that myself. They charged me 85 dollars for the setup and ruined a 900 dollar guitar. Not mention the fact that he talked me like I was an idiot who new nothing about my instrument. don't go there.

    Incredibly disappointing. I tried to get my instrument repaired and after paying hundreds of…read moredollars to get it fixed (and waiting for months), it was finally done. But after less than a year, the same problem arose again, and they wanted to charge me the same price to fix the problem. But after I complained, they said they would speak to the manager and get back to me. But after 2 weeks of waiting, I got fed up and asked for it back, only to find the electronics ripped open and the problem worse than before. I am sending it to another repair shop right now for a full diagnosis, but I would definitely not recommend this place until they get more competent with their repairs and (more importantly) they start to respect their customers.

    Boston Guitar Repair Center - Guitar neck 1

    Boston Guitar Repair Center

    (10 reviews)

    South End

    Do not bring your guitar here. I brought in my vintage Gibson ES175 about a year and a half ago to…read moreget refretted. I also asked to replace the wooden bridge with a tuneomatic bridge. They were confident they could work on the vintage instrument no problem and would finish it with two weeks max. When I tried to pick up the instrument, he said it wasn't ready. There was a couple month period where we tried to set up a time, then i couldn't get ahold of him. His phone number disconnected, email didn't exist, and website no longer existed. I finally heard from him after leaving a note in his mailbox. Came to pick up the guitar months later, and he said he refretted the guitar but couldn't setup the guitar correctly with the new bridge without resetting the neck. So he only charged me $400 something dollars instead of the $600 he quoted. Shame on me, I paid him without checking his work. Upon looking at the guitar, there was glue fingerprints all over the guitar and chunks of the fretboard were missing. Literal slice marks across the fret board. The refret job was horrible and essentially ruined my 1970 ES175. The value of the guitar has significantly dropped because of his work.

    Made an appointment for repair, confirmed it, went to his shop the next day and he was a no show…read more Didn't even answer his phone or reply on email. Gets back to me the next day and cops to his error and invites me to drive back to his shop to try again. Fool me once!

    Pope Instrument Repair - musicinstrumentservices - Updated July 2026

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