I arrived at HomeSense at 8:15 p.m., well before the posted 9:30 p.m. closing time. By 8:30,…read moreannouncements had already started telling customers to make their final selections because the store would be closing "in an hour," and those announcements continued every 15 minutes. I was shopping for a newly purchased home and planned to buy a couch, a rug, and several other items. At approximately 8:30, I asked an associate how to purchase the couch and arrange delivery. She provided the information, and I continued shopping for a rug. At 8:45, I needed to use the restroom. An associate told me the restrooms were already closed because they had been cleaned and that I could not use them. The store was not closing for another 45 minutes. I then spoke with the manager and explained that I was prepared to spend approximately $1,000 but would have to leave without purchasing anything because I needed to use the restroom. Instead of attempting to resolve the situation, she justified the decision by saying the store closed in 44 minutes and only had four employees working. To be clear, I was not asking for special treatment. I was a paying customer asking to use the restroom during normal business hours. HomeSense chose to let a roughly $1,000 sale walk out the door so I could go across the street to Wawa and use their restroom. I also asked for the district manager's contact information and was refused. Apparently, sales must be so good that this location can turn away customers, close amenities nearly an hour early, and dismiss a significant purchase without concern. This was one of the most unnecessarily frustrating and poorly handled retail experiences I have had. I will be spending my money elsewhere.

When you need all things home with the side of extra, this is where to get it. Every time I've…read moregone in the store has been very clean. The bathroom is in the back left and wonderful and always clean. The staff I've always been amazing. I constantly see them helping out customers getting things to their cars and being patient with them whenever they have a question. I can always find a good deal there especially in the clearance section. They are always getting new stock in, so I frequent there at least once a week. Some of the items that they have is carpet, bedding, lighting, seating, kitchenware wall decor, etc.

One of my favorite stores and it's so much fun this time of year only drawback is that they're…read moreright next to Costco so the parking lot gets very hectic The selection here from items around the world gifts foods is just amazing

We went in to check out their after Christmas sale and found some great stuff. They had some dishes…read moreand platters on sale. I got a new dish set, cheese utensils and a charcuterie board. The employee were helpful and very nice..

Decided to check this new Ollie's out and it's so nice! Lots of great quality finds for a…read morediscounted price! I'll definitely be coming here more for gifts! Lots of books, food, pet supplies, and kids toys! Also saw gardening and more! Associates were frequently greeting me!

From the owner: At Ollie's, we sell "Good Stuff Cheap"! You'll find brand name merchandise at up to 70% off the…read morefancy store prices every day! We've got bargains on housewares, bedroom and bathroom, books, flooring, toys, electronics, furniture, air conditioners, clothing, health and beauty products, patio, pet supplies and so much more. You never know what you'll find at one of our "semi-lovely" stores unless you stop by and see for yourself!

They are open!!!! Just in time for Spring and Summer shopping…read more When I PCSD (moved) to Virginia 9 months ago and realized there was no Hone Goods near by, I realized my wallet would be happy but my heart would be sad! Ha! Welp, guess who is near by! I could not be any happier knowing they are so close! They are doing what they can for all things covid. Enforcing masks, wearing masks themselves and only allowing a certain amount of people inside. I really appreciated that! They also have arrows on the floor... but no one follows those guidelines... sigh. They have a little bit of everything for your home and decor needs. Pricing is normally very reasonable. Home Goods is my jam!

Like the other Home Goods stores across the country, this one is packed with tons of quality…read morediscounted items for every room in and outside of your home. From garden planters to bathroom storage you're covered. Though it was crowded even on a Tuesday morning, I appreciated the well staffed checkout lines which made the long lines move quickly. Jai, particularly was very helpful as my mother and I were checking out with all kinds of items and my mom was asking many questions. Jai, was patient, professional, friendly and joy in what kind sometimes be stressful situations.

I've worked with Anne for more than 10 years. This year, she helped me furnish my house in a way…read morethat it finally is feeling like my own. Lots of choices, good direction and wonderful range of choices. We focused on my foyer, my living room, my meditation room and small bar.

I have used Unusual Designs for 2 of my projects. I have absolutely NO complaints and have referred…read moreothers to Anne. What a wonderful eye and super friendly. I would easily use them again.

We have made three purchases from Bob's Furniture and have been very happy. We've gotten great…read moreservice and their prices have been excellent. Their extended warranty is also good. Definitely check out the discounted showroom.

The store its self was great and so was the salesman BUT do not use the delivery service. Very…read moreunprofessional and rude, left wet boxes in my home and told us they don't assemble but that was what I paid for. I was sold on "White Glove" service but I received wet boxes, rudeness and wet new furniture

Love TJMaxx! Always great deals! The lines may seem long but they go fast. I always find great…read moredeals.

Seriously pretty great precautions…read more The store had spots to wait to check out so that you are socially distanced. There is someone outside to regulate the number of people inside. Checkout seemed long but it went fairly quick. They had a lot of the registers opened and they legit SPRAYED down each register before the next person came which was really nice.

Two weeks ago, Sophia and I went to this Value City Furniture location to shop for a recliner sofa…read more After receiving a performance bonus from work, it was best to spend it on something truly useful for our place. Let's delve into the visit. We were greeted by one of the associates the minute we walked inside. The goal was to find a 3-seater manual recliner sofa which cost less than $700. They didn't have it on the floor but we sat on a 2-seater which was the same brand and make. He tried to suggest buying another piece of furniture to go with our selection, but we said no. After everything was set and done, I decided to do a financing plan which has been set for a year with no interest. The plan was to have the sofa delivered last Saturday, but was delayed due to a trailer being unavailable. So I selected Friday morning since Sophia was home for the day. The window was for 8:15am-11:15am, but they managed to arrive at 7:55am. And I received a $100 delivery credit. Not a bad deal at all especially with paying less for your monthly bill. A win-win for both sides. Value City Furniture will definitely be a choice the next time we select furniture for a good price. Till next time :)

We were on the hunt for a couch one Sunday afternoon. We worked our way down Jefferson Avenue. VCF…read morewas our second to last store. We knew what we wanted. When we walked in we were greeted, but followed almost the entire time. We needed time to talk, but we also knew it was going to be like that. Going furniture shopping is similar to shopping for a car at a dealership. Personally if we need help, we will find someone. But, when people work on commission they will do what they can to make a sale including adding their own opinion and provide possible false information. Our salesman tried hard to sell us on a couch and a loveseat. We said we only need a couch and only have room for the one. VCF is known for a certain type of quality. We knew that walking in. We generally get a new couch every 5-7 years or so. We ended up finding a couch that fit our family and what we were looking for. In the end between the sale and the delivery everything was ok.

Carlos helped us with sending us to a salesman named Dave. He definitely earned a five star with…read morecustomer service in a way that provided us excellent prices and no pressure sale. Dave is awesome! Thank you so much Dave! Henry and Mary Swist

The sales representative was great in the beginning of the transactions. My furniture was delivered…read morewith broken components I had two different section pieces. No one check with me afterwards to see was everything going well went well or is well with my purchase. Piss poor customer service after the sale.

When I first walked by the store I was honestly shocked at the beautiful displays of wood…read morethroughout the entire place. I had to go in, and no regrets were had. The owner Manuel was incredibly friendly and welcoming, and he took the time to go over every piece of wood, where it was sourced from, how the resin was applied, etc. My wife and I ended up buying two beautiful wooden boards, along with a pink granite wine/liquor dispenser, and we'll definitely be back for more!! P.s. - they sell these beautiful Gozney wood/gas stoves that are perfect for backyard parties and making pizzas at home. HAD to include them in my review!!

For a while, I've a wanted a live edge shelf to mount in our dining room but haven't been able to…read morefind one locally. I stumbled upon TLA's website and found just what I was looking for (and a lot more) -- a 6-foot live edge mantle. Unfortunately, I'm not local to the Hampton Roads area, so I debated whether or not the 3+ hour trek was worth it. Upon speaking with the store owner, Emmanuel, he offered to meet me halfway to deliver the item. He drove 2 hours to meet me in Charlottesville. I couldn't believe he offered to do that, but was incredibly pleased and impressed that he was willing to do so. He was very friendly and took the time to tell me about the wood, how it was treated and how to maintain it. The shelf looks incredible (as do all the other custom wood items I see on the website). Quality products, tremendous service. I definitely plan to visit the store to check out other pieces of furniture, but I'm hoping he chooses to open up a second location in southwest Virginia...otherwise it seems I'm going to be spending a fortune in gas :)