This was the best iced matcha latte I ever had to date! It was so good and refreshing. I mean I…read morerecommend a visit just for this drink. So far this is my third visit for this location and on my last I had a wonderful golden turmeric latte and that was so good and now I can say from all three times, this cafe is official. It's up there with some of the best coffee shops in the city. The service is amazing, the space is either just enough to be comfortable or big enough to accommodate many people. They even have private rooms that can be used. I believe for members only. At this point I'm not a Capital One customer but I'm ready to open an account lol, because there perks are looking good. This cafe is always clean from each of my visits. I always see someone cleaning. They even have security and staff around to help you with anything. I know I'll be checking in as the weather heats up, even while it's still cool. I'm gonna give them a thumb up! Happy Yelping!

This Capital One Cafe has become one of my favorite places! I've been here twice so far and each…read moretime I've visited I've experienced welcoming and friendly service. There are lots of tables to do work, and they also have a nice selection of coffee and baked goods! If you pay with a capital one card you also get 50% off.

T. D. Bank 3433 Jerome Avenue Bronx, New York 10467 To Whom It May Concern:…read more My name will remain anonymous because this is not about me only I am speaking on behalf of every African American/Black person that walks into the T.D Bank on 3433 Jerome Avenue Bronx, New York, 10467. Yes, I am An African American Lady and I work hard. On 6/14/2025, I went to T.D. Bank around 1pm located on 3433 Jerome Avenue Bronx, New York, 10467 to take money out of of the A.T.M and 8 Hispanic women were standing inside the area where the A.T. M machines were located. Neither one of them came to asist me I felt that they were Racist, Prejudice Discrimination and Stereotyping me. I am a School Teacher, I have worked with New York City Housing Authority for 14 years, and I have a Master Degree in Education from Lehman College. I am 62 years old I have 4 daughters ages range from 26 years old to 42 years old and I have 4 Grandsons and 2 Granddaughters. I am used to performing all my banking On-line very seldom do I come into the bank. I did not know how to use the A.T.M and neither one of the Hispanic women came up to help me. I felt like I was a virus, germs or disease; also, I felt humiliated and degraded. I will no longer be going back to that T.D Bank the customer service is Horrible, Appalling, Terrible and Sad. I also felt disrespected because I look young but I know that I am old enough to be those ladies older sister, mother or grandmother. These ladies need to learn customer services and to learn how to treat everyone the same because we are paying for their Bills they are not paying for our bills. I will not longer be returing back to that T.D. Bank on 3433 Jerome Avenue Bronx, New York 10467.

Customer service sucks. They need more teller , they have one teller on the floor and you will be…read morewaiting for hours to see a representative. The representative (customer service) are real nasty. Do not come to open an account at this branch. You will be waiting .no one comes to assist you and the representative who sits behind the desk are rude and impolite.

Ridgewood..morris park branch ...is a great branch . You are treated like family not like other…read morebanks very cold and too commercial.its a neighborhood bank and customers should always feel welcome no matter how big or small their accounts are and that time is always taken to explain different services.Come join the ridgewood bank on morris park I love it..great customer service even for small kids to learn about savings..THANKYOU RIDGEWOOD.

From the owner: At Ridgewood Savings Bank, Multiply the Good is more than our motto. It's our mission. For over 100…read moreyears, we've made it our purpose to create a positive impact across New York City, Long Island, Westchester County and beyond. Whether you're building your savings, buying your first home, growing a business or planning for retirement, Ridgewood is your community-focused financial partner - delivering award-winning service, leading-edge technology and a full selection of accounts, loans and services.

I have been banking with USalliance for 6 years and i have to be honest. They are different then…read morethe big banks (citi,chase or banc of America) as a major credit union, they are a big player in the field. The savings and checking rates offer higher APR, you can also get credit cards, my favorite is the 12 month certificate of deposits which provide a lot of bang for your dollar. The standard savings account offers a high yoeld savings rate, currently paying 3.053%. They have an actual brach in the Bronx, but i dont mind banking online and over mail when necessary. I have my entire family banking with them, most people dont even know about them. You dont loose anything by checking them out usalliance.org The customer service is veey good, attentive and they are thorough when dealing with customer over the phone. I will say that they should allow customers to conduct large dollar amount transfers from one bank to another, they have a cap at $5k. Trying to put a down payment on a car for $8k and they would not make an exception for me as a long time customer. Had to do 2 different transactions to complete the down payment. They told me to goto the branch and get a cashier check but that defeats the online services. The other option is to pay a fee $35 and tou can make a transaction for whatever dollar amount you want. My other bank does not charge a fee to transfer in between banks or accounts and i am able to transfer without ANY fees.

I frequent the Bronx Branch, and the entire USAlliance team is amazing. They constantly…read moredemonstrate courtesy, professionalism, and they always make sure my financial needs were met. They open on time, and greet you with a smile. They exercise the level of customer service that we as customers, have come to appreciate. I must say thank you to Dina, the CS Rep. who assisted me in navigating the website to write this review......Dina was patient and professional. Many thanks to each of the USAlliance Team.

Ridiculously unprofessional staff and this location absolutely should be reviewed by the regional…read moredirector. Disgusting level of customer service and lack of privacy.

The service was SUPERB!!! The assistant manager Mary Ann Skewes Aguasvivas was extremely thorough…read moreand very helpful! Who knew they reviewed (& compared) your existing life insurance policy? I didn't but Mary Ann let me know and I will definitely be returning. The bank was well staffed...3 tellers to be exact and several bankers working in cubicles. The teller was very fast, efficiebt and VERY polite, asking how was my day, etc. I will definitely be doing more banking here!!!!

I had a bad experience at this location once and never came by again. Today i did while they were…read moreopened and the inside ATMs are way better! Also there is security and workers around to help. I suggest going to this location during opening hours and it when they are closed for a better experience at this site

Machines are always down and wait time is tremendously long. Plan on being here for a while even if…read moreit's just for basic banking.

The saving grace in here is a young lady named Kathleen. This banker works so hard to keep the…read morecustomers & branch in order. She has helped me open my bank accounts & has always been helpful when needed. The branch does get jampacked after awhile so go in early!

Zero Stars ! I wish Yelp had a zero star rating or even a…read morerun away button! WORST bank ever! Brand Manger couldn't even solve a customer issue! RUN ... GO TO A DIFFERENT BANK!!

Poor customer service. Add on charges not clear and direct. Fake manager came out didn't provide…read moreany assistance nor name. Extremely rude. Will never return

Capital One Branch 151 E Fordham Rd Bronx, NY 10468…read more Ref: Associate Michael l visited this branch on Wednesday Nov 29, 2017 around 10:15am to resolve a problem with redeeming my credit card rewards, l spoke to Mr. Michael who was unresponsive to my questions and shown no concern in assisting me with my problem; he gave me a telephone number to call someone before quickly walking away without helping me. The number he gave me terminated after a few rings. My problem was resolved after calling another Capital One number.

Awful - horrible - customer service specialist make you wait much longer than necessary. It seems…read morethat there short staffed or the staff does not like to work. I waited over 30 minutes to talk to a rep and I was the only one waiting to be seen?!?! The worst!!! They should shut down this location or bring better staff.

The worst Chase Bank location in the world. This huge Chase location, which is located on the one…read moreof the busiest streets in NYC boasts many cubicles for private matters but only has 3 teller windows. On any given day, there could be over 30 people standing in line to deal with a teller and only one teller available. I dislike coming to this location because you could be waiting over 30 minutes to see a teller. This location is a failure.