My son lost his wallet the last show of the night. It had $80 in it. They found the wallet when…read morethey cleaned the theater and gave us back the wallet without the money in it. When I picked the wallet up the next day the staff member told me the cleaners took it. I contacted customer service and I was told that they won't do anything because their code of conduct. If you lose something in their theater apparently it's free game for the staff to steal. As if they don't rip you off enough with the price of popcorn.

Went there thinking it would be gross because of all these bad reviews but the stuff that people…read moreare complaining about is all stuff they can't control like bigger theaters and screens! The staff are so nice and funny, willing to joke and have fun! they aren't dead and dragging, they have cleaners that go around and sanitize everything head to toe, the floor is always so clean and the concession might be pricey but that's there way of making money! I loved it, had so much fun and the workers made my night! Would recommend

Great, the seats are comfortable, the screen is perfect size, and perfect volume. The thing is the…read morepopcorn tasted weird. It was also very cold for some reason.

It nice perfect popcorn we will come more for pizza movies and drinks sooooooooooooooooooooooooo…read moreWill will seeeee you laretttttter

I'm conflicted. Concessions, get the popcorn at the counter which I like. Butter, well let's say…read morethe option of butter is a couple of squirts on the top and see ya. Why can't you bake it into the price? I'm sure the take up is 90% or more is you did. And stop serving the diy stuff whatever it is. I have been twice to the avr theater which I guess is their version of imax. We tried the dbox seats found them super comfortable and super adjustable. For me they didn't agree with my back. Wife was just fine. HOWEVER the sound was way too loud to the point a couple of times I'm plugging my ears. Sound volume does not make things sound better or clearer. Someone definitely needs to balance and tune the sound in this theatre. Want some reference? Go to landmark imax in Whitby. Sound done right

Roxy theater is a gem in the world of big box stores and mega movie theaters! I watched The Hobbit…read more3 over the holiday season, and was delighted with the service. First off, if you're looking for a 10 screen, 5 showings each hour place; look elsewhere - the Roxy has only 2 screens (multiple titles alternate in showings). But "quality, not quantity" is the result. The Roxy reminded me of how a night at the movies use to be: * reasonable prices - $10 regular ($7 matinee and Tuesday's) * no price gouging concessions. I got popcorn and a drink for under $10 * intimate showing (seating for 100 or so) * old Hollywood motif in the lobby. Though the Roxy has the old Hollywood charm, the technology is not lacking. The interior is up-to-date, and it's screens & sound are on par with the big chain theaters. I applaud you Roxy as you bring charm back to the Silver Screen experience!

Went to see what could be the biggest movie of 2015 here (Star Wars, The Force Awakens). And for…read morethat experienced the good, the bad, and not so ugly. I heard this was a cool, quaint and original type cinema so was excited to see this movie in a theatre so 'raw' For starters, went for a 1pm matinee, there was a decent line of people waiting to buy tickets, there was only one attendant working the box office and even being half an hour early, and only about 10 people back, I started being concerned I would make it in, in time for the movie based on how slow the attendant was working. Positive point was the matinee was only 7$!! OK only took about 12 long minutes to get in, so there would be 18 minutes to grab concessions and a seat. Seeing the line for popcorn, decided to grab seats first, and I would venture back for snacks after a seat was acquired. Thankfully we did, as the theatre was rather full (two birthday parties) Went back to the popcorn line which was longer than when I entered the theatre, 15 minutes to showtime approximately, three people working the stand.... I know it is not rocket science to move popcorn and soda, but at points all three are serving one customer. More than once. Thankfully people were getting fed up and leaving the line due to the excessively long wait, so moved up bit by bit. I watched one person take an order, repeat it to the person who was next to them, who likely heard it as clearly as I was hearing it, who then would delegate either the popcorn or soda to the third, and fetch the other item themselves. If I did not have my five year old son with me who would not survive a movie without popcorn or drink, I would have ditched this ludicrous situation and stewed in my seat popcornless. But... Got my fresh popcorn, real butter, and soda (two orders actually) for the amazing semi low price of 22$ in a big theatre, that basically is the cost of one order. So into the theatre, one minute after 'start' and the previews had not started. I guess they knew how long the popcorn line was so they delayed the previews maybe 8 minutes. The seats were big and comfortable, semi reclining. With a fair bit of leg room. So that was a plus, and the had a seat booster for my boy, do another plus for that. The movie looked and sounded great, no 3d or imax or collosus or whatever but it was a pretty good experience. Maybe some more experienced staff when dealing with a movie this big on the first matinee of the Christmas break in opening week.. Will definitely go back for another movie, another times and maybe the overall experience will be better for for now I will only say it was alright

Hugely fond of this theatre that features three selections of first run movies. Sheila and the…read moreentire staff are friendly and welcoming, the popcorn is always hot and it is a great venue to have in the City of Kawartha Lakes!

I have reviewed this theater before, specifically the imax portion. Still well balanced sound and…read morescreen. But HOLY HECK the interior of the theater was TERRIBLE just look at the pictures of the seating! My reserved seat had a log rip in it. EVERY seat around me looked like it had pulled out of car at the junkyard. They should be embarrassed. It's bad enough with the pricing etc but really?

This is my preferred place to watch movies while I am in the area. The recliners are damn near…read moreperfect, and they keep the place clean, for the most part. The staff are also friendly and helpful. They also have ample parking, and there are a variety of restaurants in the immediate vicinity. There is really nothing bad I can say about the place. I give it 4.3/5 stars.

This was quite a small scale theatre but it was a nice breath of fresh air considering the…read moreprevious/recent musicals I have attended. The theatre was quite clean and had your standard staff showing you the way to your seats. The stage was quite close to our seats but it wasn't close enough to make you feel your apart of the stage. However that can be a great thing and not so much as a con. I didn't get to experience the concession during intermission but my husband did say it was "not bad." The acoustics were good and the seats were comfortable. The knock down of the star is the difficulty and lack of parking offered near the theatre. However there was construction happening so that may change in the future. 7/10

After enduring some of the more popular Toronto venues (i.e. cramped leg room (or no leg room),…read morebottomed out seats, too much perfume/after shave, poor air-quality and poor acoustics), what an absolute pleasure it was to attend a show last night in a wonderful venue. The Regent Theatre in Oshawa is a magnificant structure, recently renovated and has not only charm but good acoustics, great air quality and seats which are comfortable, newly upholstered with a reasonable amount of leg room. So glad I discovered this place. Have decided to book tickets there again for a show in May. Took us 40 minutes to drive from Toronto to Oshawa - no hardship and worth it.

I came here to see a movie after a dinner out and some shopping. This particular Cineplex is…read morelocated at Highway 2 and Salem on the east side of Salem, north of Highway 2 in the Home Depot/Canadian Tire plaza. This has never been one of my favourite theaters, probably because its poorly laid out and that can cause some issues. When we came in, there was a HUGE lineup of people waiting and since I was using a gift certificate, we had to wait too instead of going to the faster self service kiosks. A note, as with any cineplex, any 3D movie requires an additional fee if you're using a gift certificate. And no, you don't get scene points on that :( My main issue with this theater is the concessions area. Not only is it wide open but there's no discernible lines. It's hard to tell which cashier is open and available and people are constantly butting in line, making the wait for popcorn rather annoying. On a very busy night, this place is insane so beware. All of the theaters here are fairly small as far as theaters go. Not super sloped so if you get stuck behind a tall person, you might be SOL. The seats are usual theater seats and they don't have the cool mobile games at this location. Overall, this theater is just your basic movie theatre, nothing mcuh worth nothing but it does the job.

Our experience at this park was completely unacceptable. We were charged more than the advertised…read moreprice, and when we tried to ask about it, Madeline, the General Manager, handled the situation in a way that we found rude and unprofessional. Instead of listening to our concerns or trying to resolve the issue, we felt dismissed and disrespected. The poor treatment didn't stop there--another staff member was also rude, making the entire visit frustrating from start to finish. Based on our experience, I believe the park should seriously review how its management treats customers. I don't think Madeline demonstrated the level of professionalism expected of a General Manager, and I believe the company should consider whether she is the right person for that role. I won't be returning, and I wouldn't recommend this park to anyone expecting fair treatment and good customer service.