I just popped in for a foot of wire mesh and they were so friendly and accommodating…read more I would definitely use again and again!

Staff don't know about everything, but they are reasonably friendly and service is quick…read more Normally have everything I need in stock. Definitely recommended.

Placed an order on Tue, Jun 17 (picture) attached - Cadiz…read moreKirby Lever on Plate × 2 - Euro Profile Mortice Lock × 2 Received an order on Mon, Jun 30. Requested return on Tue, Jul 8. I noticed quality issues like uneven scratched polish and uneven sanding, dust particles embedded in the lacquer, as well as cost cutting measures to reduce amount of brass used - thin brass casting, etc. The return was rejected claiming that these are not stock items and hence non-refundable. I was asking for a better quality item and their sales rep attempted to sell me another such handles with even a higher price - almost double the price. At that point I felt that I was being ripped off and started researching where these items are coming from. These are 20 quid handles, standard stock items: Carlisle Brass Victorian Scroll Door Handle that go around $12-40 USD, hence the quality. The boldest operation of all is that the sales rep from A&H Brass attempted to sell another such item to me claiming it is better quality and "weightier feel". In my opinion A&H is engaged in unethical rip-off practices and should be avoided.

I have not compared their prices, but was a good, helpful and friendly service that I will…read moredefinitely use again.

I usually complain if I find yet another branch of an expanding chain pop up. But here Tiger have…read moregot it absolutely right. The affordable Skandi design items are well placed on this stretch of Westbourne Grove, providing a change from the more generic cheap and cheerful general stores. They stock everything from stationery and gift items to homewares and snacks. I picked up a pair of reading glasses for £4 which are not embarrassing to take out in public.

Very impressed. One of the sharpest domestic knives I've…read moreever used. I am a huge fan of its anti-oxidising qualities- I sliced a bnanna one night to take to work the next day and nearlly 20hrs later it had still not discoloured!!!

Aston Matthews is the ultimate in bathroom...stuff...fixtures, basins, baths, etc: you want it,…read morethey've got it. And it's so super cool it's amazing. Sure, I'm not in the market for a renovated bathroom, but if I was, I would definitely be here. The baths are exquisite - with free standing modern versions of the claw-footed bath, in exquisite enamel reds, pinks, and pretty much any colour you desire. All the vanities and fixtures are just as cool - all minimal, streamlined and achingly funky. Check it out. You'll be ripping your own bath out to replace it with one of Aston Matthew's numbers quicker than you could brush your teeth.

I'm not going to be renovating a bathroom of mine any time soon (I have to buy a house first) but I…read moredo appreciate shops like this, if only to dream about what kind of tiles and tap installations I'll be choosing one day. The shop is a pleasure to peruse around; they have a range of very contemporary designs such as 'floating' basin units from Portofino to classic rolltop baths in a variety of colours. I can't help thinking that the beautiful floor-standing cast iron baths require a personal maid to towel you off, like in the good old days. It may be a fun store to walk around, but if you're anything like me (that'd be thrifty yet creative), you might find the price tags a little steep. I plan to re-enamel a vintage rolltop for a fraction of the £2,000 you'd pay for a new one.

I discovered this catering store by accident, whilst looking for a particular (and rather obscure)…read morekitchen item, and have been back again and again. This is not your usual kitchenware store, they honestly have everything you can think of in the way of cooking, catering, or dining products. There is one aisle with so many different types of spatula, that I didn't know which one to pick!! The prices are very reasonable too. It's hard to come out with just the items you came in for.

We needed to re-tile our bathroom and one of the shops that offers good quality, as well as…read morefun-to-look at tiles for affordable prices is Fired Earth...this is according to my other half who's an interior designer. We had been at various other locations in London already and had picked up samples from various tiles, to test out of how they look and feel in our home. We eventually made up our mind and went for the East Hampton hexagon-shaped mosaic marble. This location in Marylebone is close to my office, so one day I popped in here to place the final order. The sales agent, Sharie, was super helpful and she made the order-process a breeze. She followed up with a written email confirmation and told me that the delivery is scheduled for the agreed date. Wonderful! What really made this an extraordinary experience was when I came back to this shop a few weeks later to return the samples. These samples were from the Islington and Hampstead branches, plus I had lost the receipts...and so I wasn't quite sure if they would refund the money. Luckily, Sharie was on duty again: she loaded the computer and spent some time digging for the online-receipts. She found them in the end and refunded me back my 28 quid. That's what I call great customer service!

I would give a zero star review if I could. After a huge…read morefiasco trying to get a delivery made on time (sending only one member of staff to deliver 700kg of tiles and at a completely inappropriate time, Fired Earth agreed to refund my delivery charges. I provided them with my account number and sort code. They then refused to process the refund to my account, insisting that I provide my confidential credit card details over the phone. Due to past incompetence I was not willing to do this, as I have no confidence they would be treated securely. It beggars belief that a company, in the UK, in the 21st century cannot make a payment to a bank account, when you provide them with the name of the account holder, the account number and the sort code. I have never encountered such outrageously poor customer service before. David Dwyer