We spent the day with Tomas Silva seeing the beautiful parts of Sintra. I loved that he asked us…read morewhat we were interested in and he took amazing care of us maing sure we were comfortable the whole day. The van was very comfortable and we enjoy listening to his stories about the history of his beautiful city. I highly recommend!

If you're in Sintra and looking to do a day trip in this beautiful area -- you must use this…read morecompany!! They are so accommodating, professional, and kind. Henrique was the best tour guide ever! He is passionate about his homeland and shares that passion with everyone. You won't do better!

Hotel Pestana Sintra Golf was quite an experience. I would rate this hotel as a 2-star hotel with…read morevery nice pools. Overall, we were very disappointed with our visit in July, 2025. Before we dive in to where the hotel failed, I do want to take a moment to talk about what we were happy about. First, the pools! The pools, both inside and out, are quite nice. The hours of availability were appropriate for most guests to enjoy, focusing children in the late morning to early evening. This worked great for us, since we have twin six year old daughters. Second, the ladies at the bar were very friendly. Finally, the breakfast had a great variety and the staff were all attentive and helpful. The items the hotel purchased tasted better than the items the kitchen prepared as those items lacked any flavour or dimension. Now, let's talk about safety and service issues. First, the hotel is split into two area, the main hotel and the clubhouse. The clubhouse appears to contain newer rooms in an older building and seems to belong to a separate golf club, not Pestana. We stayed in the mold infested clubhouse. The room overall was exactly as advertised online. Furniture was exactly as expected, comfortable, and appropriate for the room. The issue however was the amount of mold around each window. This was a problem in both of our rooms, so it's not isolated to one room. The windows are being washed, however the hotel isn't doing enough to manage the mold. Their solution was to spray Lysol around the room just prior to arrival so the smell was overwhelming upon entry. The bathroom had is own challenges too. The faucet, as indicated in the photos, leans back to the mirror and to turn on the faucet, you feel like you are going to shatter the mirror. It's fine, until it's not. I'm just glad we were not the family it decided to fail on, so be warned. The magnifying mirror was apparently broken and removed. They left the arm but didn't replace the mirror. Very tacky. They should have removed the entire piece until they could fix it properly. Then this wouldn't have been a complaint. The tub and shower were actually very nice. The tub was deep enough for an adult to take a proper bath. But it's Sintra in July, why? Housekeeping was very effective at not maintaining the lobby of the clubhouse. Room service trays were often left for hours on end in the lobby. The floor was stained with multiple stains and in some areas, worn to the bare concrete. The furniture was always in disarray and was what ever piece they had that they could throw into the lobby. It's very disorganised and poorly designed. The housekeeping team often left garbage bags of linen in the hallways which were never retrieved, so every time we came and went the biggest greeting was from the soiled linen. In our second room, a call was made to the front desk to have someone come and check the smell of the room as we couldn't tell if the smell was a mold issue or a server issue. No hotel person ever arrived in two days. No offer was made to change rooms. No follow-up of any kind was done. This hotel could have benefited by hiring an interior designer. It seems they've cut corners everywhere. It was difficult to decide what the theme of the hotel was and why they chose decor that was all over the place. Very mix and match, but not in a good way. The parking lot at the clubhouse didn't have any working lights. It was absolutely pitch dark as the only light was the single over the door light at the entry of the hotel portion of the clubhouse on the first floor. I've attached two videos showing the parking lot at night and during the day. The clubhouse has no signs indicating that you are in the correct location or that it was okay to park in the lot. There is only one little logo at the door which is on the 1st floor and about 20 meters from the parking lot and over 50 meters from the street. During our visit, I assisted multiple guests who were lost at arrival just as we were. Additionally, the walkway connecting the clubhouse to the main hotel where all of the services are, i.e. pool, restaurant, bar, etc., was dimly lit and half of the lights were broken or out. If these safety issues of non-lit parking lots, black mold infestations, or mediocre staff are okay with you, this would be a fantastic fit for you. If any of these may pose an issue, spend more and stay somewhere else. I feel that this hotel is not a good representation of the Pestana Group, and Pestana should seriously evaluate the management who let all of this happen, and if this hotel effectively represents the Pestana Group. If this is the type of hotel that Pestana finds acceptable in their portfolio, then there are many other places that I can be loyal to. We never felt that our presence was appreciated, and didn't feel like our safety was even a consideration. Keep in mind that the parking lots are uneven and there are islands

great property. clean, confortable. We recommend with family or couple stays. We will be back for…read moresure.

TLDR: Armando is terrific and professional and our wine tour was wonderful…read more My wife and I, both in our 30s, had a marvelous time with Armando, who drove us around all day in a Mercedes like royalty. Before we departed he bought us espressos that we drank together at the counter like locals. We visited two beautiful vineyards/wineries with tastings of a nice variety of red and white (and one "green"!) wines. Our guides were knowledgeable and friendly. We also stopped into Óbidos for a little stroll and lunch. He bought us some traditional chorizo bread on a little whim. Lunch had a nice atmosphere and good service, but the prices were drastically higher than other places we ate on our trip, and the food was a bit plain. This was only a small blemish on an otherwise outstanding day. We would gladly rebook something with Armando on a return visit!

My husband and I, along with friends, recently spent 5 days of our 12 day vacation touring with…read moreArmando from The Best Portugal. It was totally delightful! We had an opportunity to experience Wine tours, restaurants and sites of Portugal we would have never been able to enjoy in the same manner as if we had been on our own. Not only is Armando an excellent tour guide and driver, but more than that he created an experience of the Portuguese people and culture that was up close and personal that we all thoroughly enjoyed. He came highly recommended to us and I agree 110% his services made our visit of Portugal all the more wonderful. Muito obrigada Armando

This tour company was fantastic. Very organized and the tour guides are quite knowledgeable. We…read moredid two tours. We booked the small group walking tour on our first morning in Lisbon so that we could get a better understanding of the city and the culture and the history. We were incredibly impressed by Daniel Ribeiro who was our tour guide. His knowledge was really impressive and we learned so much on our three hour plus tour. He took his time and seemed to really enjoy showing us all the city. And best of all, he gave us some fantastic recommendations that we used a lot for the rest of our trip. Next we wanted to explore Sintra and get out of the city for a day. So we also signed up for the day trip to Sintra and Cascais. This was a great way to get to see Sintra and Cascais with an additional stop to see the most western part of Europe. The day itself was a little cloudy but it was April in Portugal. The palace was still incredible and what made it so great was our guide Andres. Unlike more tours where they drop you off and say meet you back in an h our, Andres actually acts as your tour guide through the palace and his knowledge was just so helpful in making us understand the history of it all. It was very appreciated. At the meeting place at the start of the day, there were so many people going on this tour, but we were split up into much smaller groups of like 6 people and each assigned a tour guide. It was all very well organized.

I love a food tour and this was a great one. Ana Filipa led me and seven strangers around the…read moreRossio district of Lisbon for nearly four hours. We made five stops despite the rain and somewhat gloomy weather. The whole time, Ana was bubbly, personable and friendly. She clearly loves to tell visitors about the food culture of this part of Lisbon and I had a great time. We walked maybe 1.5 kilometers, slowly and with plenty of stops. Marmalada, bifana, codfish pastéis, chorizo, shrimp in garlic, cheese, bread and more. Port wine, ginjinha (with cherries!), beer, vinho verde and red wine. Lots of food, lots of drink. Very interesting and a great time! Tip: If you start with the Delta Air Lines shopping portal and then go to Viator, you'll earn bonus SkyMiles on your tour purchase! [Review 19003 overall - 201 in Portugal - 2527 of 2022.]

a last minute booking and we had no issues…read more Location: About a 2 minute walk to the El Corte Ingles and a 15 minute walk to Lisbon's version of their central park near marques de pombal. It is in a quiet neighborhood with eating places and small bodegas close by. Check in/out: We had no issues with Checking in/out. There is a keypad entry code that is emailed to you. One for the main door and one for the room. There is a phone to use at the main door to contact someone in case you have an issue. Rooms: Our apartment was 2 levels. The master bedroom/bathroom was upstairs - huge space! Lots of closet space as well. There is a very small safe provided but was not used. Hardwood floors. The second bedroom/bathroom/kitchen located on main floor. Living room also has a sofa bed. Full kitchen provided along with washer/dryer (we didn't use them). Prices/other amenities There were glass bottles of water in the refrigerator and also on the table, as well as small snacks. We weren't sire if these were complimentary or if there was a fee. Hopefully the hosts can indicate this for future guests. We didn't touch any of it for fear of being charged a crazy amount as is the case in many hotels. Considering this was a last minute booking, the pricing was decent. Air conditioning provided in all rooms and worked great. If you drive, it is best to find a parking garage if you don't plan on driving around lisbon. We parked our SUV at Hotel Real Parque underground garage which was located on the same block as this apartment. Within 5-10 min walk to train station. Overall, our stay here was great. Most likely we would stay here again if we visited.

My wife and I had a tour in Portugal with Luis as the Travel Director…read more In our opinions, as well as talking with other fellow tourists, he rates a '5'. He is very knowledgeable, and very helpful, and clear on expectations. The only 'criticism' of Luis - because he is so knowledgeable and wants to share the info on history / people / places - sometimes it is "Information Overload" - but I would much prefer this over some Tour Directors that are skimpy on information! To get an idea of his knowledge and background, you might check out his Bio: https: //luiscorreialopes.com/bio/

We used Portugal trails to help schedule a vacation. At first they displayed excellent customer…read moreservice but after a medical event occurred on the trip we needed to make some adjustments to our trip. Not disclosing the monetary penalty the changes were made and later we learned cost over 800 euros and we lost many of the vouchers we had previously paid for. We loved cascais and Lisbon and the many day trips we made. A very beautiful country that we plan to return to just without Portugal trails. Do not recommend.

Portugal Trails is an amazing tour company! Every detail of our driving tour of Portugal was…read morelooked after. We had a rental car and preloaded GPS with our itinerary in it, along with sites to see and other important details like restaurants. This allowed us to see all the high points, but we could deviate if something caught our attention - like ancient Roman ruins! We were picked up at airport, taken to car rental, entertainment set up, problems solved and then after this amazing experience, we were whisked off to the airport. This is one of the best holidays I have had. Highly recommend Portugal Trails!

This place isn't a bad place, it's a little difficult to find and even our cab driver, who was a…read morelying scumbag who drove us in circles so he can up the toll, was saying that we wouldn't have found it by foot. I believe him. We even had a hard time finding it after going out to eat and coming back. With the windy roads and hills all around, it's difficult to get around and remember it. However, checking in was nice, we were given the bigger corner rooms with 2 twin beds and a queen size bed. Our bathroom had a bidet in it and my daughter was very confused. The view from our balcony was wonderful, view of the bridge and the houses below. I even forgot for a moment that we were in Lisbon and not San Francisco, CA. Breakfast the next day was nice, ample to eat, but arrive early since seating is limited. There were selections of breads, croissants, cereals, juices, tea, etc. P.S. like all European elevators, this elevator is tiny and to get to the elevator, you need to climb up some stairs, definitely not stroller friendly.

Really no complaints with this one, for its location is fantastic and the guy at the front desk is…read moresuper friendly. The hotel sports some old world charm, which means that you'll share a bathroom with everyone else on the hall... But when you factor in the price, that fact is just a minor issue Great parks, bars, and authentic restaurants can be goings throughout this neighborhood. I strongly suggest trying the Tapas bar a cross the street. Yeah, for location and price this one is hard to beat.