Fabulous shoe shop - always well worth a good snoop…read more They sell such quality shoes and boots and bags, I'm proud Bournemouth has this shop. Service and quality are really the hallmarks here, so expect a bit of a price tag. I don't get here that often so I try to make a point of going in even if I have no intent to buy anything. I love the smell of leather, and looking at their stuff. Well worth a visit,

Appalling Customer Service…read more My wife purchased a dress from here late on Saturday afternoon, that looks very different away from the store lighting, not a fresh taupe colour but quite grubby grey. I took it back to the store 5 working hours later for a refund and was told that there is a "no refund" policy. The owner took great pride in telling me that this policy is shown everywhere. Actually it is in two places; firstly on the bottom of the receipt which they actually print out from their till, fold it and put it in a cardboard envelope before giving to you (doesn't that mean you have already purchased it???) and secondly on a sticker in the changing rooms which my wife didn't see as there were loads of clothes, scarves and accessories hanging over it. (Not hers). At no point when my wife handed over her card to pay did they mention it either; this feels like they have proactively hidden their no return "policy" and we feel conned! Customer service is the worst I have ever experienced and now they have the money, they don't give a damm. We will never shop here again and the only recommendation I can make is to stay away!

The name says it all really.. If you are fed up of trailing around the department stores and…read morefinding all the dresses look the same then this is the place for you Fancy one of the dresses you see on the red carpet but do not have a huge budget? The prices are not bargain basement.. but do represent excellent value for money, and the lady in charge is oh so helpful.. but does allow you to browse no jumping on you the minute you open the door, which I find so annoying, I take a size 18 so had walked passed this shop several times because I did not believe these garments would come in my size but was delighted to find they did. Shop also has its own web site and if you submit a photo of yourself in your outfit then you have a chance of your photo appearing on the site.

Barratts shoes are not normally a favourite of mine but as alast resot I took a look and was…read moresurprised at what I found. I find the prices to be slightly higher than other shoe shops in Barratts but there is plenty of choice available. The staff seem to be thin on the ground and getting served in busy periods means you're in for a wait which is a shame but as the selection is large then I was prepared for the wait. The shop looks small from the outside, but when you walk in it looks like an aladin's cave which is impressive. They seem to have a good range of sizes and the sale prices are good when they pop up which isn't as often as I'd like unfortunately.

I think barratts are cutting back a little on the quality and stuff, as last time i visited this…read morestore i was surprised at how little new stuff and quality shoes were on offer. I feel as though they have made their range simpler and tried to pack out some areas of the shop with cheap tat instead, which would be fine somewhere like show express, but not really what i have associated with barratts. This store is alittle smaller than most, and can get quite busy at the weekends, so maybe leave it until you have a day off in the week, when you might get a little more personal service.

One I usually avoid if I can help it! This is a review for mainly the beauty department, as the…read moreclothing isn't relevant to me personally. The store is in a great location in the centre of town, so really convenient for browsing or picking up a few things when you're out shopping. Debenhams also offers a great points-based reward card for cosmetics purchases, the Beauty Club Card, giving you a £5 discount for every £167 you spend - there are better reward programs out there but always helpful if you shop here often. The customer service, however, is my main complaint! Most of the time there will be absolutely no-one to be seen at a counter. When I've asked other staff members to help me, even when I know the exact item I want to purchase, they're quite unfriendly and seem like they'd rather be doing literally anything else than serving me and act like my business is a huge hassle and inconvenience to them. Many times I've just gone to buy the same thing in another department store up the road instead! Conversely, when there is someone at the counter, on several occasions I felt like I was being forced into a purchase, as if the staff were completely desperate to get rid of certain products, rather than considering my personal needs or being genuinely helpful. A miserable and stressful shopping experience! Additionally, I would NOT recommend the Benefit Brow Bar at this location! I'd heard so many good things about Benefit and wanted to get my overgrown brows shaped in time for my upcoming holiday, instructing the technician to leave them full with a natural shape, as I only wanted them tidied up. Rather than using the vacant treatment room, she waxed my brows in front of all the customers (and this was quite a busy day) and I noticed a few laughing and sniggering at my discomfort. It was much more painful than any brow waxing I'd ever experienced as she kept waxing the same areas over, and when I looked in the mirror.. nearly all of my brow hairs were gone! Instead of full, luscious brows I was left with two skinny tadpoles and an expression of permanent surprise. I started to cry a little after seeing them and she had the audacity to ask if I wanted to make another appointment! Needless to say I will NEVER go back and had to use so much makeup to make them resemble eyebrows for months afterwards. If you want value for money and a pleasant shopping experience, stay well away! Although Debenhams have a rewards system and sometimes have deals worth browsing in the sales after Christmas, I won't be coming back any time soon. There are other department stores in town selling the same products with far better customer service!

To me Debenhams is now a thriving and really good department store. The broad range of clothing is…read moreespecially good as is the homewear. Staff are helpful and unlike some stores the racks are full of different sizes. Well-located in the town centre it is easy to pop in on a Saturday or in a lunch hour and you can always find what you re looking for.

A great shoe shop with some quite different shoes to the usual suspects…read more They have a sale on and there seem to be bargains to be had. Also some good handbags, totes and umbrellas. I think this is a really good shop.

This is a great family run shoe shop and excellent for childrens shoes. The staff really know what…read morethey are doing with fitting and they always have a choice of shoes in ecery size. The staff are friendly and patient and good humoured when serving children and I always go here for shoesrather than to the more impersonal shops in town. Car parking nearby. Clarks shoes stocked.