Great service. Perfect quality. Great value. Friendly employees. The line was a bit long. But,…read morethey work fast.

Slowest service ever! Often only 1 person. A lady went to get her purse which she forgot at the…read morecounter, and instead of waiting on other customers, the UPS store clerk just waited as did all the people in line.

Literally the worst experience with customer service I've ever had. Tried to pick up a package that…read morethe driver failed to deliver (even though everyone was home and no one rang a bell or knocked. Trust me, the dog would have alerted us.) The disaffected youth girl with vines tattooed all around her arms just shoved a QR code at me and said I should call ups. Like they aren't? Try hiring people who are at least partially competent or reasonably interested in helping people. It'll go a long way

Owners were informative about acceptance dimensions/weight, cheery, and gave me great service on my…read morelarger item this morning! Very nice store! I understand this was an original MB Etc franchise previously, and these owners are also hometown fantastic!

Sent a package to my sister in Chicago and the customer service guy ( heavy set) tagged the wrong…read morebox. My sister got some photos of children and cards, not the $150 gift I sent her

I just had to take the time to tell you how great your employees are! I have been in many many…read moretimes over the years with my ups packages (quite a few Amazon returns in addition to personal shipping) and every time no matter how busy or how slow it is, everyone is so patient, friendly and so helpful! Today I had Eric and he took the time to help me figure out how to email an Amazon return label to the store so it could be printed. He was patient, understanding and so nice. In this day and age some businesses treat you like a like your just a transaction, it's refreshing to be greeted with a smile and assisted in any way needed. Kudos to your staff!

James and the staff at UPS store went above and beyond to help me with a package delivery, thank…read moreyou so much!!!

Update. The manager was able to send a tracer and find the lost package. Thankfullyread more

Best place for Shipping and packing. I ship my computer and they pack in front of me on my demand…read moreand also genuine price . FULLY SATISFIED.

If you like mask Nazis, this is the place for you. I recently went into the store where I was told…read more(smugly) that "yep," they demand masks. I was then treated with disdain while my business was handled. My wife immediately commented on it as we left. Bad customer service is bad enough. Requiring fully vaccinated people to wear masks while displaying a sign that reads "Local Order: Masks Required" is worse. I verified with the City of Green Bay AND Brown County Health Department that no such order exists. Apparently the "local" store owner and/or manager is a mask fanatic, and wants you to think the government is making them make you wear one, instead of owning up to their position. Avoid like the plague (pun intended).

I give up! How many times must I attempt to have my packages delivered to my FRONT door, FRONT…read moreclearly marked by having an address clearly visible, an actual FRONT door with a doorbell, a FRONT porch with the typical WELCOME sign and chairs facing the FRONT street with everyone's MAILBOXES clearly marked in FRONT of the residences? A typical FRONT entrance with a COVERED porch. Mosinee FedEx drivers evidently do NOT know what the FRONT DOOR looks like. (Although, they did recently deliver my package to my NEIGHBOR'S front door.) Below are photos of apparently what Mosinee FedEx Drivers prefer to deliver my packages to my back door. No address. No doorbell. No protection from the weather. An area reached by walking from the Street BEHIND our residence, a distance including tall grass, a pond to walk around, and more grass. How do they even know it is the correct address? I am so frustrated. I called the provided phone number but their Automated Service said it cannot connect me to a live person. "Goodbye".

The UPS store in Wisconsin Rapids is closed. There are drop off places. I was fortunate in that…read morea place where i asked for help finding the defunct UPS, helped me. They printed a mailing label and gave me directions to a Fed Ex store that will take UpS returns. What should have taken 10 minutes took over an hour. Yelp, please make sure your information is up ro date!!!!!!

I had to ship a very large cuckoo clock for repair. They did an amazing job and were very helpfulread more

Ride service and lost a package actually terrible service and the woman that works there is awfulread more

Fast and friendly service. My favorite is browsing the card selection while I'm waiting in line.read more

That they are charging a dollar to seal a package is absurd. The attitude in this store is just…read moreawful. They shouldn't be working with the public. Avoid these people at all costs.