Coming from outside the EU, I came here to have my permit of stay application processed. I was…read morenervous walking up to the counter, but after asking "parlo inglese?" and receiving competent, kind help, I feel good about the process. I had no idea a post office visit in another country would be so easy. They operate a take a number system, with a multilingual kiosk to get your place in line. Then you will see your number appear in a window. Even though I was tenth in line when I arrived, I waited less than twenty minutes to be helped. I recommend this location for any post office needs you may have. They're right next door to a "tobacco shop" where you can buy an envelope if you're missing one, and they take both cash and card as payment.

After 13 years in Italy not much really surprises me anymore ;) However, the other day at this post…read moreoffice, tucked in a street right off Corso Vittorio Emanuele, one of Milan's busiest shopping streets, my jaw just dropped to the floor. I had to send a package so I went online to the poste.it website, printed out the specifics of the package delivery I wanted (fees, measures, exceptions, etc) and went there, ready to face the Italian postal system. I used to come often to this post office, being close to work, and had always noticed the boredom of its employees, the slow pace that reigns in the place and the zero-knowledge of English (it's not a residential quarter in an unknown town, it's Milan's most central and touristic area for heaven's sake!) together with frown to every customer entering the room. So, after 40 long minutes in which the employees looked at their nails, fixed their hair, yelled at their managers and chatted among them careless of the room full of people waiting for them, it was finally my turn. I told the employee I wanted to send the package and the characteristics of the delivery, she made a face as if I had just told her to hold a bunch of cr*p in her hand and said it was not possible because it was not the right measure. I took out the specifics I printed out from their website and explained that it said in their website it was actually the right measure. Then she said it was not possible because the country I wanted to ship it to was not in the list for the counties with that shipping option. I took out the print from their website with the list of countries and turns out it was actually on the list. Then she simply said she was not going to accept it, that I should go to another post office... The thought of jumping over the counter and banging her head against it was so tempting but then I remembered it wouldn't be very yogi of me to do it so I decided to do as she said and went to the central post office near Piazza Cordusio, a 5 minute walk away, where a kind employee took my number after just 5 minutes and took my package with no issues or problems for the shipping I wanted, and she even smiled! So my advise to you all is, never go to this post office, make a longer walk and go to the central, bigger one in Cordusio square.

I was on vacation in Milan and decided to ship some items to myself to save on luggage fees. I…read morespeak very little Italian, but Eleonora spoke amazing English and was able to help me with the shipping process. She guided me through the forms that were in Italian and even offered to let me email her a picture of my passport later on that day because I forgot it at the hotel. Eleonora emailed me confirmation she received my pas sport picture and let me know I would receive my shipping confirmation by the end of the day. Eleonora was incredibly helpful for this confused tourist. I highly recommended going to the Mail Boxes Etc on via della Moscova in Milan, Italy!

Don't try to go there to print from a USB drive. Surly staff and an old Dell self service P.C. that…read moreis not compatible with any USB stick that has seen a Mac.

In Italy going to the post office is one the most dreaded things for me, however this location…read moreimpressed me. Very far out of my way but only a 5 min easy walk from the Villa San Giovanni stop on the red metro M1 line. The place is really big and clean with a wonderful scent (shocking, maybe I was just lucky today!) They have a convenient shop inside with books and drinks and plenty of chairs for waiting. The best part is we had about 20 people ahead of us in line and the two women working moved so fast! I think we only waited 10-15 mins and had no issues finding our package. The women were so quick, professional and friendly!