I approved the quote in April and was told it would be 5 weeks for installation. At the end of May I was asked if I made the initial half down payment, which a link was never sent to me Initially. Instead of recognizing their error and placing me higher on their installation list, I was placed on bottom. I did not hear from them between April and end of May, and did not hear from them as to when my fence would be installed. At the beginning of July, I emailed about my frustration with lack of communication and how long this was taking since I approved the quote in April. They responded that day and the next week, they showed up to install.
Contractor said it would be two days. With no additional clarification, I assumed that day and the next. Nope, that day and another day.....no information given as to when the second day would be.
We had a Kentucky board, western style fence installed to keep 2 dogs in, with two access gates. Within 10 seconds of letting my dogs out, one of them got out of the fence at the gate. Come to fine out the gage of fence used behind the Kentucky board is bendable by hand. When I contacted the owner, he said this was not a normal problem. I find that hard to believe as my dog is nothing special. We had to fix the new fence ourselves. We have had to fix several additional places where the gage of the original fence is not holding up. It's too week and I can bend it myself.
Decent work, quality of the product is poor, and communication is pitiful at best.
Not worth the cheaper price - you get what you pay for....... read more