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    Ask the Community - Potterton Rule

    Ford Appliance

    Ford Appliance

    (1 review)

    This place is a ripp off! They came to install my aquasana whole house water filtration system and…read moreover charged us. Before they came we already rinsed the tank and cleared out the area where they will install the unit. We installed the reverse osmosis ourselves so all they had left to do was the main system (contains 1 rhino tank filter, a pre and a post filter) which isnt that difficult but just because we dont have the pipe cutting tools we had them do it. The reason they ripp us off is, Ford appliance sent 2 guys to come do this simple task which is really a 1 men job. They spent 2 hrs abd a few minutes to install and charged us $1055! That means they charged us 4×trip charge, should only be half of that because they both came in the same van, just one trip. They charged us for the labor of 5 hrs because thats 2 men. On top of that they did a poor job because the system was dripping water and they knew but says to call them back if the drip doesnt stop. Its been over a week and it is still dripping. We complained and called them a couple times and they never called us back. When the manager finally called back he screams and yelled at me not giving me a chance to talk and hung up on me 2x. He claims that they they charge that much because they quoted me between 500 and 1200. I asked him to itemized the charges n ask him to confirm the trip charge and he couldnt, says he dont know. Very poor and bad business service and practice for ripping people off! I dont ever recommend them for services.

    Potterton Rule - realestatesvcs - Updated July 2026

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