I ordered 5 of their small pies which were £29.50 plus delivery on September 2nd, they were…read morefinally delivered via Yodel almost 4 weeks later on 27th September, I was horrified to see that the use by date was September 26th and they were covered in green mildew and were NOT frozen. I have emailed and messaged this company many times and even wrote a letter as their phone number does not work and they have completely ignored all my correspondence. Appalling lack of customer service and considering they are in the public eye I would expect much more from them. I am recently widowed and am nearly £30 out of pocket which I cannot afford for late mouldy pies received after their use by date, I deserve a refund but they have constantly ignored me. Disgusting service from RADFORDS PIES, avoid at all cost !!!

BUYER BEWARE Beware…read moreof passing on your hard earned money to this business. As suggested by my father since he watches the TV show, I ordered pies online several weeks ago. None were delivered. On attempting to follow up for an update: 1. The business has not returned or acknowledged my many email requests. 2. The business phone number as advertised, says 'you have dialled an incorrect number' I will never make this mistake again and certainly would not recommend others take the risk. Very disappointing experience and a joke, considering the media attention and exposure they have. They should know and do better !

We visited this small bakery just before Christmas when we were in Lancaster to meet up with…read morerelatives and exchange pressies! I'd found out about the Yummy Cupcake Company in an online search and decided to look up their menu which looked great. I must say ladies and gents the real thing DOES NOT disappoint... and the pictures do not do the cakes justice... yeah they look fab but the tastes... well they are divine! I had a chocolatey Diam Bar cupcake which was beautifully crafted and flavoured and my partner had a Baileys slice.. which was sprinkled with festive glitter. They both tasted amazing! We each had a drink, a coffee for him and a festive spiced hot apple juice for me, which really hit the spot. The cafe is cosy with a bench of seats in the window and several tables and chairs alongside this. The friendly service we received really made us feel like we'd want to visit again, the guy at the counter was really pleased we'd discovered them online and made the effort to visit. All in all a really great experience, just what I'd expected from a brilliant cupcake company!