10 stars. Outstanding work. Home looks brand new and the price was very very fair. Worked with us…read moreas cash payers and made it painless! Hope to never need them again but if we do, this is who we will use

From the owner: When water or fire damage occurs in your Conroe TX home or business, call PuroClean Mitigation…read moreServices to start your journey to full recovery. PuroClean of Conroe TX is available 24/7 to respond to your emergency flood and water damage needs. Give PuroClean of Conroe TX your trust and reach out when you need us.

MY PERSONAL RECOMMENDATION - RUN FROM THIS COMPANY…read more After receiving a bill for over $6000.00 for less than 4 days of fans running in my home 50% of the time, I called to speak with the owner to inquire about the outrageous charges on the bill and charges for unauthorized work performed by her employees, she said she would look into it. Well instead of looking into it, she just emailed me her husbands phone number and said I should talk to him because she wasn't there? I spoke with the husband for about 2 unreasonable minutes, that was a total waste of 2 minutes. Might as well been trying to talk to a wall. Just asked him to revisit the bill and to work with me on this. He refused even though they did work they were not authorized to do and charged for equipment that was not in operation 50% of the time. Overall talk about taking advantage of people. After a water pipe burst and basically flooded the first floor of our home, ruining all wood flooring (4 rooms), tile floors and kitchen cabinets. We contacted a local contractor to help with this devastating and horrifying situation. The contractor removed all visible water from all the floors and the better part of all baseboards effected. Problem #2 We're in the process of selling the home and it's under contract with Buyer. About 3 days into this disaster, we were unfortunately referred to Restoration 1 by our Insurance Adjuster, he felt the home wasn't drying fast enough. We contacted Restoration 1, they responded on the same day. When they arrived, they had me sign documents that was basically held them harmless of any/all responsibility which is understandable when dealing with water, problem was I practically had to beg to get a copy of what I signed, even the Insurance Adjustor requested them twice for me. They don't give you copies of what you sign while they are there. I immediately explained to their employee that I already had a contractor and he would be available to remove any part of the structure that they needed to have removed in order to get the place dry. Well that wasn't well excepted! I made it perfectly clear they are only authorized to remove any remaining baseboards and sheetrock as necessary. They seemed upset that I already had a contractor and the contractor would be doing all the demo. At this point, they kept telling me what they would be able to do, I had to keep telling them "I have a contractor"! It was a very uncomfortable situation. I left and they brought in their equipment, when I returned the next day, they had removed doors and door jams. When asked who authorized them to do this and why they did that, they just said they needed to because they were damaged. Just total disregard for the direction I clearly provided to them. I ask where the door jam were and to return them back to my house. They never did and had multiple excuses. First they said they left them in the garage and they don't understand where they went, then it was we threw them away already and cannot not return them. 50% of the time, the equipment was not in use or stacked in the garage or in a corner somewhere, because the contractor was working in the house. Their bill says the equipment was monitored and in operation, well that wasn't exactly the truth. They had also taped and wrapped plastic around the back of the damaged kitchen cabinet, with no fans blowing in that area (one of the main places water soaked). I do believe plastic normally retains moisture and doesn't allow the area to dry (Thats where they would do their moisture test to show their services were still required and it wasn't ever going to dry.) During one of their visits to the house, their employee had a conversation with the Buyer that is purchasing our home. I was informed by the Buyers Realtor that she couldn't believe what the Restoration 1 employee was telling the buyer about the status of the moisture level in the house and was scaring her to death about mold. This almost cost us the sale of the house and it took quite a bit to convince the Buyer there was no problem with mold in this home. There is absolutely no reason for their employee to be providing private information about my house with anyone other than their contracted client. Needless to say, I asked them to remove their equipment and I had to ask multiple times, they threaten me by stating "They would not provide a certificate that the house was dry and moisture free to my insurance company and insurance adjuster". I felt like they were trying to hold me hostage to keep their equipment onsite for as long as possible. I WOULD DO MINUS STARS FOR RESTORATION 1 IF POSSIBLE!

I was very pleased with the outcome in having Restoration 1 of Conroe do the work on my home…read more An older home, ca. 1980, the plumbing is largely galvanized steel. It developed pin hole leaks, apparently a common occurrence at its age. Fortunately, the major damage was to the garage. Upon inspection, there were issues with the horizontal hot water runs for both the ground and second floor. I had a plumber replace all of that with PEX, which left the sheet rock repair. I had 3 estimates with Restoration 1 coming in at the best price. Shain Mann, the owner, was present each day, ensured quality work and protection of contents throughout the job and was very pleasant to work with. He pointed out some minor mold issues that he corrected along the way. The quality of the sheet rock work and painting was excellent. This included ceilings with texture matching, walls with texture and paint matching, etc. Very nice. I encourage anyone looking for recovery from water damage to check these guys out. My only caution applies to all such service providers: they like the insurance jobs where they can tack on high margin items without challenge from the insurance company. Take the time to closely review each line item of your estimate if you are paying your own way - it can save you $500-800.

I am so thankful to Thomas for helping me diagnose and deal with my mold problem. He come out and…read moredetermined it was not black mold, but a much less toxic type and he talked me through how to safely clean it up myself, and all without charging me a dime! So so grateful.

From the owner: Absolute Environmental Services has over 30 years of experience keeping families safe from asbestos…read more& mold. Based in Humble, serving the Houston metro.

These guys did an incredible job on our 100 year-old place. We bought it at a reduced price because…read moreall the drywall had tested positive for asbestos. ARC removed every single trace of drywall from the house, we included the job to remove the old awful attic and crawl space insulation. Their work was done in a few days and the house - down to bare shiplap - was left immaculate. They were very responsive and friendly, the price was the best of three bids I got from around Houston, and I would not hesitate in recommending them.

From the owner: ARC is an asbestos abatement contractor serving commercial, industrial, education & government…read morecustomers nationwide. Services include asbestos testing, abatement, controlled selective/interior demolition, mold remediation, lead paint removal.

Tyler arrived, examined the damage, then explained it was cosmetic and told me exactly how to…read morerepair it myself. His honesty and integrity demonstrates his worthiness to be trusted. David

I initially contacted Zenith after Hurricane Beryl in 2024 to complete a free estimate for water…read moredamage at my home. They submitted an estimate to my insurance company, but when the adjuster requested a formal quote, Zenith was unable to provide one. As a result, my claim was denied. After seeking legal counsel, my claim was finally approved in 2026. Unfortunately, legal fees consumed a significant portion of the funds, leaving me unable to move forward with Zenith due to cost. I reached out to request a simple letter confirming that they would no longer be the contractor so I could proceed with another company within my budget. At that point, I encountered serious issues with a representative named Ehis. He delayed responding to me after promising a callback and then spoke to me in an unprofessional and disrespectful manner. During multiple conversations, he raised his voice, made dismissive statements such as "I run this business and everything goes through me," and incorrectly claimed that the insurance funds belonged to Zenith simply because they provided a free estimate. We scheduled a meeting for Tuesday, May 25 to formally terminate the relationship. However, on May 23, after I left an honest review about my experience, he called me at 9:30 a.m. and again spoke disrespectfully, stating I had no right to leave a negative review. He told me to meet him at the office after 12:00 p.m., but when I arrived at approximately 1:30 p.m., the office was closed with no one present. When I called again, he stated he had already left for another client and instructed me to email my personal documents instead--then hung up the phone. I had three witnesses with me who overheard these interactions. This experience has been extremely frustrating and unprofessional. I expected basic courtesy and clear communication, especially given the circumstances surrounding my claim. Instead, I was met with hostility, lack of accountability, and poor follow-through. Based on my experience, I strongly recommend exercising caution and considering a more reputable and professional company

After dealing with a leaky pipe in my kitchen, Woodlands Water Restoration did a great job of…read moremitigating and reconstructing my kitchen. Devin was awesome in working with the insurance adjuster, Jamie's crew made my kitchen look as good as new, and Rob orchestrated it all. The process took a little longer than I hoped but the end results were worth the wait. I highly recommend this company!

I would not recommend Woodlands Water Restoration based on our experience…read more Our upstairs toilet tank failed due to a manufacturing defect, causing water to leak into our downstairs bathroom through the vent. Wanting to prevent mold, we acted quickly and contacted this company after it was recommended to us. The project manager, Ryan D., came to our home and clearly told us this was a small job. He explained that if we used insurance, they would cut a hole in the ceiling, but if we chose to self-pay (which we did), no hole would be cut and the price would be reduced. I specifically confirmed this multiple times. However, the written invoice mentioned cutting a hole, so my husband reached out to Ryan to clarify. Ryan reassured us that what he verbally told us still applied and that the paperwork was just standard. When the technician arrived, he immediately began cutting a hole in our ceiling. When questioned, he said that's what he was instructed to do. We then tried to contact Ryan for 2-3 days with no response. After the equipment was removed, we received the invoice. Before paying, we contacted the office and Nikki told us someone would come fix the hole. Based on that assurance, we paid. A week passed...no one came. After following up again, a technician, Collin, finally arrived, only to give us an estimate to repair the very hole their team created...something we were explicitly told would not happen. On top of that, Collin told us that our bathroom exhaust fan was removed during the process. Additionally, the office manager later told us that in order to hook up their equipment, they HAVE to cut a hole. This directly contradicts what we were originally told. We were never informed of this requirement, and at no point was the full process explained to us. If cutting a hole was unavoidable, that should have been clearly communicated from the beginning. Not only were we misled about the process, but we are now being asked to pay to repair a hole that they themselves said was necessary to complete their work. Why would we be expected to pay twice for something they had to create in the first place? When we spoke with management and Ryan, they focused on defending their process rather than addressing the clear miscommunication and broken promises. Ryan even tried to claim he told us a hole would be cut, which directly contradicts the detailed notes I took during our initial meeting. We trusted their expertise and their word, and now we're left with a damaged ceiling and additional repair costs they expect us to cover. Still dealing with it 2 months later and we have called for our exhaust fan to be returned and NO ONE WILL GIVE US A CALL BACK REGARDING OUR PROPERTY! This experience was frustrating, unprofessional, and poorly communicated from start to finish.

After devastating damage to my home from busted pipes Mitchel & his team came in with a plan &…read moreexecuted that plan effectively. I really appreciate that he communicates throughout the entire process & anytime I ask a question he would answer my call. I will definitely recommend his service.

Dana R. GREAT JOB! Mitchel, our remediation expert and his staff were awesome. They came to our…read morerescue during the February 2021 winter storm. Team was professional, courteous & efficient. When Mitchel was contacted with questions or concerns during the process, he would respond promptly in spite of all the other customers he was servicing as well. I highly recommend this Company should you ever need restoration services, YOU TOO will be pleased with his services.

I had some set in pet stains on my bedroom carpet as well as a spot cleaning needed on some…read moreupholstered chairs. John and Aden got the stains out and the whole carpet looking like new. They were very courteous and easy to work with. Great job John and Aden!!!

So grateful for Quick Nick! My husband and I had a bad…read moreexperience with buying couches off of FB Marketplace. They were brand new and beautiful, but the person we hired to help us move them ended up transporting them on top of greasy and dirty tools. Now my brand new, beautiful, WHITE couches were covered in dark smudges and stains. My husband began panic searching upholstery cleaning companies and came across Quick Nick because of their great reviews. They answered his call and got us scheduled immediately. John came to the rescue! He called 15 minutes before he was set to arrive to let us know he was on the way and he even respected my "no knocking working from home" sign. He was so friendly, professional, and truly quick! I expected the service to take a lot longer than it did. He did an incredible job and my couches are right back to looking brand new! If I ever needed this service again, I wouldn't hesitate to call. I anticipate using them for carpet & tile cleaning in the future.