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    Prairie Dental Centers PA

    3.0 (2 reviews)

    Services - Prairie Dental Centers PA

    Orthodontics

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    Bret E Cooper, DDS MS - Dr. Cooper

    Bret E Cooper, DDS MS

    3.0(2 reviews)
    50.9 mi

    There isn't anything about this business that isn't top notch. The staff is incredibly…read moreprofessional, yet very kind and approachable. Any question I had (no matter if they've heard it a hundred times before from others) was answered in ways that made me feel comfortable and not "silly" for asking. The billing department knows exactly what's going on, appointments were spot on (I rarely ever had to wait more than 5 min), and last, but not least, Dr Cooper is simply superb. He keeps up on modern technique so that, as a client, he has the best interest in mind for my teeth and the future of my new smile! He's kind, soft spoken, very good at explanations that I can understand and makes me feel at ease. Thank you to the entire staff for giving me (at the age of 44) the smile I've always wanted. Cheers to you all!

    I have had nothing but a horrible experience working with Doctor cooper. I'm pretty sure…read moreeverything I say goes in one ear and out the other. I ask questions about what they are doing or how I should maintain the braces, I get a vague and confusing answers back. Doctor cooper is a perfectionist, he doesn't see his patients as human but more as a set of teeth that he can manipulate to his disturbing excessive standards. He doesn't take into consideration anything I say, he doesn't respect my wishes as a patients. I have told Doctor cooper several times that I do not care to have a perfect set of teeth, as I see teeth as something that makes us uniquely individuals and that I am just here to get medical adjustments. This is something that he cannot fathom and is deeply concerned with the fact that I don't want teeth that every other American have. Don't worry though, he clearly has set aside my request and is moving foreword to meet his absurd standards, no matter how ridiculous they are. I kind of think he is a sadist and loves seeing children and young adults in pain and suffering. On top of this there have been several occasions where the assistant has incorrectly adjusted my wire and rubber band, meaning for 5 weeks my teeth were shifting wrong which only lengthened my stay. Originally he told me I would have braces on for 2 years, it's been 4 and still counting. I am strongly dissatisfied and would never recommend Dr. cooper to anyone.

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    Bret E Cooper, DDS MS - Our Team

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    Bret E Cooper, DDS MS
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    Danel Jeremiah K, DDS - untitled

    Danel Jeremiah K, DDS

    1.8(5 reviews)
    65.5 mi

    poor communication from Danel and front office. hygienists are great but obviously overscheduled…read moreand not enough time per patient. tried to pay a bill when the roof on his old place fell. I left 5 messages and never heard back-understandably so-I understood that he was in the process of moving buildings so didn't have time. I figured billing staff would call when they were moved. They never did cal back and instead sent a letter threatening to turn me into collections. This was my 3rd child in braces. I had always paid in full. The only reason was bill was a little late was because of problems on their end. I have never had a bill to collections. Instead of returning my calls, they send threatening letters. I always schedule appointments at 7:10 or 7:20 am. the last 3 times I had those early appointments, I wasn't actually seen until well past 8 with no explanation or apologies. there are plenty of dentists in town that do orthodontics. Stay clear of Danel if possible!

    Yesterday, I brought one of our children in, 10 years old, for an impression for a retainer and…read moreplacement of bilateral bottom spacers. An hour after the spacers were placed, the band had already broken on the left side due to no fault of our daughter. I called the office to let them know, the person who placed the spacers stated she wanted us to come back 3 days before our next appointment for replacement of that spacer. We were still in town and had driven over an hour one way from our home for each appointment. I thought we would be able to go back in the same day it happened as the process took less than 20 minutes but knew how busy they were. Last night the last remaining spacer dislodged. There aren't any spacers now, there will only be spacers for 3 days before the retainer is placed. Our next appointment is in August. I have my first appointment there then. We're considering options currently. Both times we've been there, the waiting room was packed, the vibe was hurried.

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    Danel Jeremiah K, DDS
    Danel Jeremiah K, DDS - You can clearly see how they didn't do the 2 bottoms very sad

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    You can clearly see how they didn't do the 2 bottoms very sad

    Prairie Dental Centers PA - orthodontists - Updated July 2026

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