Do not use this service; my service dog suffered pain and trauma for five weeks following a…read morefractured scapula. On my first visit I was charged for a visual exam and pain medications, even though there was obvious deformity, pain and lameness. On my second visit I was charged for an X ray of the foot, even though I had shown the vet the obvious deformity; I was then charged for a second X ray which was 'fuzzy' and unreadable. This X ray was then referred for a second opinion at my request to an Ortho vets, and could not be read; the referral was not sent by this facility so they could not tell what to reference. I did not see the vet I requested, even after scheduling around my night shifts, as I had "been erased from the appointment book." I had to drive 5 hours to Bismarck to an Emergency vet, who diagnosed the fractured scapula within two minutes; orthopedic surgery is required due to the time lapse. Numerous calls regarding the above were made only to be ignored, and no refund was ever received. Pain and suffering caused to my service animal, who did not deserve this negligent care, by Northwest Veterinary services.

The Vet tech (Christy) was wonderful but the others including the Dr./Vet was cold and unwelcoming…read moreand I will literally never come back here ever again. They made a massive mistake on the pain med dosage and my cat almost died and they (the Dr.) wanted to bill me for the IV to bring him back to motor function/walking again. No, they do not take care of you here. I do not recommend.