The doctor was great but the desk staff weren't very nice. I had to wait for over an hour between…read morethe 2 waiting rooms and the exam room.

From the owner: With the very latest in technology and three generations of physicians with over 200 years of…read morecombined experience, Augusta GYN is a woman's best choice for OBGYN care in the Augusta, GA area. We provide Gynecology, Obstetrics, Urogynecology, Infertility, Ultrasound, 4D Ultrasound, Mammography (with computer-aided diagnosis) and Bone Density. Visit our office today!

I literally NEVER do this! But, I came in from across the country in New Mexico to be with my…read moresister for her 3D ultra sound bc I won't be able to be here for the birth. I was taken back by the lack of communication, and most importantly it was so unprofessional. So she lives in North Augusta which is about 45 min away. we had confirmation that our appointment was moved to 4:30. We tried calling theM,, they didn't answer, which was weird but she figured they were busy. Most of us were coming frOm different towns. Well, they were not there the place was closed. At 4:15 on a Thursday. This is NOT the only time I've seen this complaint like this about this business. It seems that they delete every rating on FB that's less than 5 stars, that's obvious. And they're attitudes...horrible.

I couldn't wait the 25 weeks that army healthcare was going to have me wait for the gender reveal,…read moreso we came here at about 18 to find out. Everyone working here was very nice and very professional. The office is very clean and comfortable. The ultrasound experience was so nice. Much more comfortable than I was used to. You don't have that sterile feel of a doctors office. They have a big screen TV so you can see the ultrasound image. They printed tons of pictures for us. We had a great time and I recommend this place to all my mama friends.

Good team. Ridiculous waits…read more I wish I could give a higher rating beacause Dr. Joiner is incredible and the nurses are great too. I got my Mirena IuD here and the atmosphere is pleasant enough but rushed and usually over busy. But the wait times can be well over 2 hours which is ridiculous. If patients have to be on time, why can't staff?

After my OBGYN abruptly retired, I contacted Womens Health of Augusta for an appointment. I have a…read moremedical issue that requires follow-ups every 3 months, so I was anxious to get in. They understandably couldn't get me a new patient appointment approximately 9 months, so I made it. Several days before my appointment, I was bombarded with text messages to confirm (which I did) and told there would be a $25 fee for no-show or late cancellations. I wasn't going to miss the appointment, so I took the day off work and arranged for someone to pick my daughter up from school. 2 hours before it, I received a call saying I had to reschedule b/c the doctor wasn't available. I was told "if you can't come this Thursday at 9am, our next available appointment isn't until October." I explained that I work Thursday in addition to my medical situation and urgency to have an appointment sooner. The receptionist / assistant was very rude and not helpful at all. At this point, my 3 month follow-up has turned into a year. This is not proper health care. Considering the office is aware of my situation, I think it is unprofessional and unethical to cancel my appointment and extend it another 6 months. The office should be liable if my medical condition has progressed to the point of being untreatable.

I do not recommend this facility. Instead, try Augusta Care Pregnancy Center. They definitely offer…read morea better experience! Here's their helpline: (706) 724-3733.

Great staff! Very private! I would recommend to an women in the area!read more

DR.REBA is very rude! They will schedule you early and make you wait two hours just to be seen by a…read moreendocrinologist on a laptop and she has stood me up more times than i've actually seen her due to "personal reasons". As a type 1 diabetic i have never had to deal with an office like this

Don't go here. The staff is clueless when it comes to appointments or discussing your bill. You'll…read moreshow up after confirming your appointment only to be told there is no doctor. No receptionist at front of office when you do get there. Very poor customer service. you've been warned

It was time for my first mammogram instructed by my primary care physician . I didn't know what to…read moreexpect since I never had one and breast cancer has shown its ugly head on both sides of my family. I wore army fatigue and combat boots to my appointment because whatever the outcome was I was going to be a soldier about it and conquer it head on. Check in was a breeze and I was called back within minutes of arrival. The waiting area was pretty full. Many women were there getting mammograms as well. Every race, age, and size were here for the same thing. I think I was the youngest person at that time receiving services. I was called back and signed a few forms. I was ushered into another waiting room. I was giving a dressing room and a locker to place my personal items in. There was a robe I had to put on. I had to remove all my clothing from the waist up and tie up the gown and return to the waiting area to be called back for the actual mammogram. I was called back and the mammogram went by quickly. It did hurt a little bit when the mammographer had to include some of my shoulder muscle into the machine but it didn't last long. I was out the door in no time. My results were back in about 30 minutes and everything looked normal! Thank God for great health!! Ladies, its best to get annual screenings starting at the age of 40, but someone younger who has a family history of the disease may start getting mammograms sooner than that. Ladies, please have your girls checked out and don't forget to do those self exams at home!!!!

Not Good actually believes menopausal women do not have Ovaries at least that is what she stated to…read moreme. Says what is there has no function at all. Also stated because the ovaries do not function you cannot have a hormone imbalance, as nothing else in your body produces hormones. Needs to go back to school. She is not board certified although it is said she has been in practice at least five years. Think that over. In addition, she is clumsy when GYN procedures. Tried to do a biopsy and fail ok but then stuck a need twice causing much pain. Stating to her nurse/assistant who was in the room for the biopsy procedure that she could not get the needle in my cervix but is didn't matter anyway as she couldn't get a biopsy with that needle anyway. I was shocked and speechless but thinking why stick me with a needle twice for no reason. ???? She may know how to deliver babies but if you are older or have abnormal issues stay away from Patricia Brands. And after all that had the nerve to charge for the visit. That brings us to the office and the Manager. Do not expect the office manager to actually listen to you, she will not. Stacy brags on google reviews that all you have to do is call and talk to her but when you call, she will tell you she isn't interested in what you have to say get very nasty with you and hang up. It's a dead end. As for the office, not up to par either. Check in front office clerk ok, but downhill from there. Was referred by my primary for a doctor's visit with a Dr. Joiner, to review a post-menopausal bleed and results of an abnormal sonogram. The sonogram was sent over per both office I check before I went and brought a copy. Yes, I was prepared. Somehow, I ended up with Dr. Brands. Check in nurse thought I was there for a ultra sound, when I told her I already had one and was there to speak with doctor she actually argued with before going to see. I was told they had an emergency just an hour before that messing things up. ????? I did offer to reschedule if this caused a lack of time. Offer was declined. Ok pass that oops onto the next check point the doctor's nurse/assistant who again only talked about this unknown emergency and how behind they were. Again, offered to reschedule. Again, declined. At this point Dr. Brands comes in. again same thing all about this emergency. Very little was talked about other than she disagreed with the sonogram findings, not believing hormones in older women and the clumsy biopsy attempt. Mostly kept coming in and out off my room and the room next door with another patient saying I be right back with you each time and indicating previous emergency as the problem. Just not focus on me as the patient at all. Just going through the motions without clear focus though on what she was doing. Really bad experience paid for by me. I called and left a message for the office manager to call me but before she did, the schedular called to schedule another procedure. I explained I was uncomfortable with Dr. Brands and the service received. That I was waiting on a call to talk to the office manager to see what could be done. Was ask a few questions until I said I want to talk to the office manager first. She did give me the cost and indicated the cost was the same no matter which doctor in that office did it. It was to be an in-Office procedure. The amount was very high so I ask for the procedure code and an email to explain the charges. Received the email and it was vague, not detailed at all and talk more about my insurance and deductible than the details of the charges. Told cost of procedure was 4450, my cost would be 1830. Called insurance company to verify and was told that code had a maximum liability to me of 560 and that there had to be some other missing code. Insurance company called and said they admitted to making mistake and that my cost was only 1400 however insurance company also said they would have to get with claims to verify that. I read the insurance company the email as it shows that all was a lie. The insurance company is now investigating this. So out on google reviews I go to find the price over charging has happened several times in the past with one woman fighting 6 months to get her money back. Check it out for yourself. But be warned this is not an honest open book place at all with at least one questionable doctor. In fairness most of the other Dr. have good reviews. The Office itself does not and what review there are of the office is not good. Dr. Patricia Brands I could not find a review on. And other than their main web site she is not even listed as working there. They have a facebook page that does not include Dr. Brands. Think about that. Just be ware of this office and Dr. Patricia Brands who is not board certified after at least five years of practice.