Wellstar MCG Health

1.3 (7 reviews)

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Open • Open 24 hours

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Wellstar MCG Health - Their sign saying pain control is our goal - Medical Centers Near Me - Augusta, Georgia

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Lorie R.

11 months ago

My Brother was in the ER from 11am until 11pm. We were not complaining about the wait he just wanted relief. I stayed with him as he was in extreme urological pain. They kept promising him some pain medicine. He got something done finally around 7:30pm. It was the smallest amount and knocked the edge off his pain. 1.5 hours later he was back in extreme pain asking for some more and he still hasn't received it 2 hours later. Oh they finally came and gave him Motrin and Tylenol. Do you really think that was going to help when morphine barely helped. This is just not except-able. read more

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Ari O.

6 months ago

Worst hospital ever, do NOT COME here unless you want slow management, care, and treatment. Hospitals are supposed to take 3-4 hours MAX and not all day!! This hospital needs to be shut down immediately, this is unacceptable. read more

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Jessica R.

11 months ago

This is the worst hospital in Augusta. The doctors, nurses and social workers are useless. You won't get care. ER has extremely long waits, no communication, and they release you without any diagnosis. If this is a teaching hospital, then there's a lot of dumb, inadequate healthcare workers being released into the area to continue crap care. Go to Doctors or Piedmont, better yet, drive to Prisma in Columbia to get seen by actual capable and caring doctors. You will wait to be seen longer than it would take to get to Prisma. read more

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A L.

1 year ago

Used to be Augusta University Health. The Grovetown branch for women's health isn't even on the map anymore. They are extremely disorganized. Will call you with only 30mins notice to go there for labs and that's usually before their closing time. They make their patients wait over 3hrs just for less than 15mins with the doctor who do nothing really but try to push IUDs. If you request for your medical records, they will probably give you an invalid invoice and/or tracking number to pay to MRO. MRO will refuse to help because they point blame on the department that gave the invalid invoice/tracking number. When you try to reach out to the department, none of them knows what to do. Avoid Wellstar and all it's branches at all cost. It's not worth it. Lastly, I don't think they communicate with the insurance companies well. You have to do everything yourself to make sure that what's supposedly covered gets covered. Avoid at all cost! read more

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Angelica L.

6 months ago

We went to Wellstar being told it was a good hospital. I was going to the OBGYN because I was pregnant. They told me to go to labor and delivery if I had any issues. I passed out multiple times,I was completely pale, I was sick and had blurry vision almost my whole pregnancy. We went to labor and delivery every time I passed out and they would tell me I was fine. They never took blood or anything until the last time we went there. We ended up switching hospitals and within an hour the new hospital found out I was severely anemic and was 2 numbers away from needing an iron transfusion. I went back in my chart from Wellstar and from day one of going there they knew I had severe anemia. We switched hospitals and had our baby at a different hospital and she came out small because of my iron deficiency. The second time we came up here was for our baby girl she was having irregular breathing, and not taking her last 3 bottles they came in checked her for maybe 2 minutes then said she was fine and perfect and started on our discharge papers we were there for two hours just for them to say she's fine. From my experience i suggest you go anywhere else because wellstar doctors and nurses do not care about you or your problems at all. They all act like they are inconvenienced. read more

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Harvey A.

5 months ago

worst billing department I have ever experienced we have received bills from almost 2 years ago for my wife cancer treatments WellStar explanation is that they were in a merger if it takes 2 years to find treatment changes welstar has a major problem read more

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Bert R.

1 year ago

HeLP...they are severely short handed on nurses...maintenance techs etc.It seems since Wellstar has taken over the quality of patient in hospital care has gone below the excellent service my daughter received on her last inpatient visit.a12 day vist this year has really became a eye opener.DO NOT LIVE YOUR FAMILY MEMBER ALONE...STAY WITH THEM AT ALL TIME.THEIR LIFE WILL DEPEND ON IT. read more

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More info about Wellstar MCG Health

1120 15th St
Augusta, GA 30912
Directions
(706) 721-0211
Call Now
Visit Website
https://www.wellstar.org

Hours

What time does Wellstar MCG Health open?

Wellstar MCG Health is open 24 hours on Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday.

What time does Wellstar MCG Health close?

Wellstar MCG Health is open 24 hours on Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday.

Mon-Sun Open 24 hours

Other Amenities

Does Wellstar MCG Health have free WiFi?

Yes, Wellstar MCG Health has free WiFi.

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Augusta Physical Examination Center Inc

1.0

(1 review)

0.4 mi

This is the most unsatisfactory health clinic I have ever been too...The physical location is the…read moresame as the Chiropractic location, which can be quite confusing since there is only a chiropractic and auto injury sign outside the businesses. There is an extremely musty and heavily humid smell when you walk into the business. Very unpleasant. There are dead roaches in the corners and on the floors that have obviously been there for quite some time. The ceiling has a major cracking and serious signs of water damage in the waiting rooms. One of the check in rooms you can clearly see the "not so handy" reconstruction work and upon having to use the bathroom to complete my physical, there is a nasty dirty ring in the toilet bowl, the seat, although I would never sit down on a public toilet...was a definite sign for why I wouldn't in this doctors office. There are bed sheets hanging up in the windows of the back half of the building, which you see upon pulling up in the parking lot, which is not really a parking lot versus being a gravel pit for parking. I am not quite sure how a health clinic can be open and running under these conditions, but if it wasn't mandatory for me to get a physical here...I would have walked out just as quickly as I walked in. I will definitely let my employer know that this is not a proper nor healthy location to send employees to for physicals or any other medically required or mandatory attention. The front desk young lady was polite and nice. Dr. Brice is a nice and kind man, but in order to know that, you have to either be strong willed and have no health cates of your own, or be blind and have no sense of smell walking in the door.

From the owner: Specializing in Examinations for Schools, Athletes, Jobs, Colleges, DOT Physicals and Immigrations…read moreExams. We offer Drug and Alcohol Screening.

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Secondary waiting room

The main waiting room...

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Another dead one....

VA Augusta Health Care Center

3.4

(19 reviews)

2.1 mi

As a veteran I am usually just grateful to have healthcare, so coming on here to write this review…read moreis saying a lot. I've been to two VA hospital in other states and this Facility is by far the worst. It's so bad you can't even get in Contact with the patient advocate. You at either waiting for months for an appointment or in pain in the ER waiting for hours. There is very little compassion within this facility.

I've been a patient here for about 2.5 yrs. I just left a positive review on their podiatry office…read morebut I just wanted to say that I've also been to their MRI office, their pain management office and their emergency room. I was super impressed with their MRI office and their pain management office; extremely professional and quick. My experience at the ER was very good but I wasn't able to get in and out as quickly as I wanted and it was CRAZY cold in the waiting area (many of us were given blankets) and I don't normally mind the cold but this was beyond what I've experienced before. It took me 2 hours to get seen, get prescriptions and get out. That said, I was seen by Dr Mah after only 65 mins which was pretty good for an ER figuring I only had painful sinusitis so I was low in terms of priority. Dr Ma was very nice and told me to wait in the waiting area for my prescription paperwork. The thing that got me was I had to go up to the desk 40 mins after leaving Dr Ma's office to get action on my prescription paperwork. I'm not sure much longer I would've been there if I hadn't done that. Luckily I did so I was out in 2 hours. I had to go back in for a meningitis concern on a Saturday which either meant going back to the VA's ER or a MedStop and I chose the MedStop which was a good choice as I was in/out in 20 mins with prescriptions in hand. I still give the VA hospital (both downtown and uptown locations) a FIVE STAR rating b/c my overall experience has been phenomenal in the past 2.5 years.

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Augusta VA medical center

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Fresenius Medical Care New Bailie

5.0

(1 review)

0.4 mi

This is the dialysis center where I get my treatment. I'm a first shift patient. I go every…read moreMonday, Wednesday, & Friday. The staff is very courteous.

Veterans Administration Medical Center

5.0

(1 review)

0.1 mi

I went twice to the podiatry office for recurring foot pain, the last date was Sept 4th. The first…read moretime was good but the second was great. This time I saw a female podiatrist who really took time to listen and then have a conversation with me about what she thought would benefit from me. She came up with three different & new ideas to deal with my pain. And I was in and out of the building in about 20 mins. Simply amazing.

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Va hospital

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ER waiting room

Urgent MD

5.0

(1 review)

0.9 mi

I love this staff. I wouldn't go anywhere for my medical needs. I always feel better when I leave…read morethere, no matter the reason for the visit.

From the owner: Urgent MD provides treatment for illness and minor emergencies-offering a prompt, convenient and…read morelower cost alternative to visiting a hospital emergency department.

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University Hospital

2.0

(52 reviews)

0.5 mi

ER nurse response is poor. Patient used the nurse call for pain meds for broken arm and for…read morebathroom, response is taking way too long!

AU may meet your needs if there is an emergency. Any post emergency care is lacking. Doctors…read moreHospital may be the only one in Augusta that gives the best service.

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Enjoying breakfast in this very well-kempt cafeteria. The prices are great.

Entrance to the Heart and Vascular wing of the hospital

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They say pain is beauty, got that part down pat!!!

Richmond County Health Department

2.3

(6 reviews)

1.0 mi

Client service is horrible no one answers the phones and they never call back! Would not recommend…read morethis location. If you're clocking in to work atleast do your job and answer the phone stop rerouting calls and hanging up.

The longest wait time for wic , if they mail you something out it won't be correct so you have to…read morecome up here , only one person giving out the wic and she is very slow and shows no emotion or remorse , let other people cut in line if others that have been waiting , either they need more people to help assist with the WIC services or they need to go back to the original way because I have to drive a hour just to wait another hour HORRIBLE ‼‼‼

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MyEyeDr

The eye doctor and staff were excellent! They accepted my insurance as an in-network provider…read more Donna was extremely helpful with placing my new glasses order. The office is clean, neat, and has a large selection of stylist glasses for shopping. After placing my glasses order, however the customer service dissipated. My glasses were late. The time required for production was predicted at a week and a half. It has been over two weeks and the order still reflects as "in process." When I call the office, I am either placed on an indefinite hold exceeding 15 minutes and no one returns to the call. Or, I am sent directly to voicemail and the call is not returned. If the only means to receive a status update is to physically visit the office, this is unacceptable.

I scheduled an appointment and when I showed up, they said my appointment was canceled because I…read moredidn't confirm it. I never received a text an email or a phone call to confirm so not sure how they wanted me to do that. I had even filled out all the paperwork online in advance of my appointment. Now I have to reschedule in two weeks. I took off work for this. I moved my calendar around from this. They were nonchalant they were not apologetic, they did not offera solution. Overall terrible service. The people there suck.

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Stanton Optical

4.4

(7 reviews)

6.1 mi

Great customer service by far from any other optical location I've been to (since this actual…read morelocation was a previous brand). I took a chance on going here as I seem to change companies almost every year due to inadequate service. As soon as I arrived I was greeted and asked what I needed! Rare these days. I was asked this by the other 2 people working there while I was there (I was there for over an hour because it takes me a long time to decide on frames). After picking out my frames I did get my lenses and price for them, a bit expensive due to them not accepting my EyeMed insurance, which was an error on my part reading the wrong location online. That is the only negative aspect of this was them not accepting my eye insurance. They seem to work with everyone, insurance or not, to get a better price than the base price. I was there long enough to see and hear interactions with other customers and I wasn't the only one who was waited on quickly and helped throughout their process. I picked up my glasses a few day's earlier than anticipated, Sally who assisted me did say it would be less than two weeks. She was great by the way! I was assisted immediately walking in even though he was already helping other people and another person walked in also behind me and was greeted just as nicely. This employee seemed to be the only one there at the time but still was helpful and very nice. My glasses fit great which is such a relief after a couple of years of glasses being such a mess. Thanks Stanton, Sally and everyone at the Bobby Jones new location!!

Love love the girls that work here. I got the best customer service ever in an optical store…read more Holly , Stephanie, and Ashley are great they really care about the clients that come here and really help people decide what glasses are best for them. I can't say enough good things about them . A big thank you.

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