I loved the way that they were nice to us if we changed our minds about what we wanted to do…read more Everyone there was super nice and the plates came out amazing!

If you're looking for a pottery class, this place has the clay--but customer service still needs to…read morebe molded. There are no signs or instructions telling you where paint belongs, so we naturally brought it back to our table. Instead of politely explaining the process, the owner yelled at us and snapped, "You're not the only ones here!" Funny thing... we actually were the only customers there. The entire studio feels disorganized, and unfortunately, the owner's people skills are even more scattered. Her manners are almost their own form of comic relief--except no one was laughing. A little kindness, basic organization, and clear signage would go a long way. Pottery is supposed to be a relaxing, creative experience, not one where customers get scolded for not reading signs that don't exist. I won't be back, and I definitely wouldn't recommend it if you're looking for a welcoming atmosphere. One star.

Wow what a great experience for my daughters Quinces. The people were friendly from the beginning…read moreuntil the actual night of. The service was amazing and all the servers were attentive and everyone commented what a great time they had. The DJ and the MC were also fantastic. If I have anymore large parties, I will be back.

WARNING - UNPROFESSIONAL - BAD SERVICE!!! AVOID AT ALL COSTS!!!! This was the worst experience and…read moremoney spent (Clemenza Quinces - Nov 11, 2023) Upon signing the contract with the venue, it was agreed that Regal Palace Ballrooms would upgrade the chairs in exchange for not utilizing the floral arrangements and stage. We understand that this isn't normally done, as they have mentioned several times, but we signed the contract with your venue BECAUSE the chairs were being upgraded, among other things. 80% of these upgraded chairs were wobbling or broken, to which, the employees shrugged it off, and only offered 10 replacement chairs. We had to spend an hour fixing the chairs to the best of our ability. And not only were the chairs broken, there was a broken table setup, thankfully we caught this before the event started and were able to get the table replaced.  The venue was also supposed to provide my 120 guests with appetizers. Those appetizers never made it to the event. An employee then advised my aunt that appetizers were not a part of the package we chose, and later realized her mistake and retracted her statement. She then coerced my aunt by offering to set off an additional set of cold sparks, while dinner was being served and it was clear that no appetizers would be given. This has NO MONETARY value, it also didn't feed my 120 guests. Just so that you all know, the cold sparks are included in the package, all they did was press a button for it to go off again. It literally had no monetary value for them to do again since the cold spark machine was already there. We paid for an Hora Loca, a recommended vendor by this venue that was supposed to be an hour long, starting at 10:30pm until 11:30pm. The performance started at 10:40pm, and the performers walked out of the venue at 11:14pm. The HORA Loca lasted 40 minutes. This cost an additional $1000, AND it is another service that didn't perform to what was agreed upon with the venue.  The included DJ had our Quincenera in literal tears. He played an instrumental version of the surprise song, and then when the Quincenera asked for it to be corrected, he took an approximate 15 minutes to figure it out. It was humiliating for the Quincenera on her special day, a day that only happens once. He repeated the same songs several times. It was very disappointing. Lastly, Regal Palace Ballrooms, states that they are going to provide you with a PREMIUM LIQUOR package. This was a HUGE part of us signing with the venue. Imagine our surprise to find that the premium liquor was all watered down. Several guests approached my aunt, Maria Clemenza, with complaints and comments about the watered down alcohol. After complaining and arguing with both the bartender and another employee who I believe was a manager, both who were unable to provide or show us a bottle of alcohol that was sealed, they agreed that the beverages were watered down. The manager went to a liquor store nearby and purchased a single new bottle of Vodka, but there was no remedy for any of the other liquors provided. I have several witnesses that could attest to this, including a lawyer. As I mentioned to your employee it is ILLEGAL to serve alcohol that has been tampered with, it is also unethical. I have written to the venue for some sort of refund on the premium liquor and apps and they haven't responded... they said they were going to research what went wrong... um, WHAT RESEARCH...? That was the weirdest response.. I am going to go ahead and assume that they are going to ignore my complaints. The worst of it is that they have literally POSTED our event like it is something that we were proud of.. WE DID EVERYTHING OURSELVES.. THE CHAIRS ARE NOT THEIRS, THE STAGE IS NOT THEIRS, THE CHARGER PLATES, SILVERWARE IS NOT THEIRS, THE FLOWERS WERE NOT THEIRS, THE VASES WERE NOT THEIRS, THE CHOREOGRAPHY WAS NOT THEIRS. I could literally go on and on about what went wrong, but I think this gets the point across.

My husband and I met this team on the Biscayne Lady Yacht Charter in Miami and we absolutely loved…read morethem. We decided to hire them for our wedding and it was the best decision we could've made. They made sure that everything went according to plan and provided the perfect services for our party including lighting, musicians & dj. My guests had a blast and the music was amazing throughout the whole wedding. We definitely recommend them for any type of events. Sergio and Sandra went above and beyond to make sure our event was perfect!

Wow! Outstanding! Serge made our wedding a success. Our guests had a blast. It was…read moreincredible. After the first dance was over he had everyone dancing! He has a professional demeanor, dresses first class (beautiful suit), kept the night organized, remembered all my special instructions, regularly checked in with us to assure we were happy, and has a very kind and appealing manner about him. Look no further. Call Serge and hope he is available. Love love love love him.

Although I didn't host this event, I wanted to leave a review because the facility and staff were…read moreamazing. I attended my niece's first-year anniversary celebration, a stunning masquerade, and Floridian Ballrooms in West Pembroke Pines was the perfect backdrop for such a memorable night. The venue is clean, well maintained, and beautifully kept, with plenty of parking and an easy, comfortable flow throughout. Restrooms were easily accessible, and the staircases made for great photo opportunities. Even though the event was held on the second floor, accessibility was effortless thanks to a convenient elevator, making it easy for elderly family members and guests with disabilities to fully enjoy the celebration. Elegant, accommodating, and thoughtfully designed, Floridian Ballrooms truly helped make the night special. I would definitely consider this venue for future events and highly recommend it.

From the first moment we visited Floridian Ballrooms we immediately knew this was the right venue…read more We hosted our daughter's Quinceañera on September 1st, and it was the absolute most perfect evening. Working with Ceci throughout the whole process was more than a pleasure. She was always there to answer my one million questions and requests. When she wasn't available, Leti would step in with the same amount of grace and due diligence. Quite frankly with all of this being over I have to say that I miss them! The day of the event everything went so smoothly. Nestor, the event manager, made us feel we were the VIP's of the whole world. The vendors they use are also amazing. Hector Gomez the photographer did an amazing job, from the pre-shoot to the day of. Frank the MC was great, and our DJ Brianna was the sweetest and on top of her game, you would be so lucky to get her as the DJ. The photo booth was also very professional and called me ahead of time to find out our theme (Broadway) so that they could apply a background to the prints accordingly. When I tell you everything went without a single hiccup which is normal at any event, yet it didn't at all. I can't imagine ever inquiring about any other venue for any other event we may have in the future. Floridian Ballrooms will always be our choice moving forward!

We were in the area with a couple of kids and this was a perfect indoor playground. It is way too…read morehot to play outside. The place was a bit pricey for what it is, but I like the concept. I do like there were some seating area for the adults to sit and watch, but there are some spots you can't see unless you follow them. We were there on a week day mid-morning, so it wasn't packed. The kids had a great time. There is a cafe on site, but the menu was limited so we opted to go elsewhere (walking distance) to grab a bite to eat. If you're visiting Ft. Lauderdale and are in the area with little kids, this is a great spot to cool off while the kids burn their energy off.

Took our nephew here and it was such a cute place! Great size and they have really cool soft play…read morearea for children of all ages. Unfortunately a few Things fell short starting from the arcade that's right in the middle and you do have to pay extra for. So on top of paying the entry fee you have to pay for each game. Which is fine in a way but there's no way to avoid children from seeing it, so you see multiple children having meltdowns of the parents say no to the arcade including my nephew. The city area was so cute! But no toys for them to play with so for instance the market had literally no toys, no play food or literally anything. We looked everywhere and they weren't even hidden in the ball pit (which was a hit with most of the kids) The staff was sweet and friendly and the place was cleaner than other indoor playgrounds we've been to so that was a plus but I don't know if we'd go back

This is my rating. The husband was extremely knowledgeable and nice when we did our tour…read more Unfortunately, after calling I had the chance to speak with his wife who wasn't so friendly. This is unfortunate because I almost booked them for my wedding. Both venues are nice but I am big on customer service. This was my experience after touring their venue.

Nice venue for small celebrations. The only suggestion would be to have a staff member more visible…read morefor assistance, not just at the end of your booking.

I was part of a bridal party for a wedding at this venue, and I must say--the space itself is…read moreabsolutely gorgeous. Both the ceremony and reception areas feel intimate yet truly breathtaking. I don't typically leave reviews to criticize businesses, but rather to bring awareness so others can make informed decisions. Unfortunately, our experience had a significant issue that needs to be shared. During the wedding rehearsal on Thursday, the venue was extremely hot. When I asked a staff member about the air conditioning, I was told that nothing was wrong with the system and that it simply hadn't been turned on prior to the rehearsal. We were reassured that everything would be cool and comfortable on the day of the wedding. However, on the actual wedding day, both the ceremony and reception were just as hot--if not worse. There was no effective air conditioning. It became so warm that the bride's cake actually started to melt. The staff attempted to help by setting up a couple of fans, but with over 150 guests in attendance, this was nowhere near sufficient. We brought the issue to the staff's attention again and were told it would be addressed, but unfortunately, nothing changed. Because of this, I feel it's important to share this experience with future couples considering this venue. While it is undeniably beautiful, please book with caution. Your guests may be extremely uncomfortable due to the heat. Given the cost of renting this space, working air conditioning should absolutely be a standard expectation.

Came here for my cousins wedding and our family had good and bad things to say about the venue…read more For starters, the venue is beautifully decorated. The ceremony took place in a room covered in chandeliers- I loved it! I will say that the place is small but for a wedding with less than 100 guest I thought it was perfect. Cocktail hour was amazing. They offered countless of drinks and appetizers. The room where the reception was taken place was also decorated nicely. Now onto the bad, the bathrooms need improvement and should've been cleaned before the event took place; it was truly disgusting. The food that was offered was cold and bland but that's wedding food for you. I'm sure the DJ and photographer came with the ballroom but we just were not impressed with the Dj song selection.

Great service and great prices. They brought everything over early and picked up the following day…read moregiving me plenty of time to prepare and clean up. I will definitely use this company again for my party rental needs and I highly recommend them. This should be your choice for party rentals!