DO NOT USE PRECISION CLEAN IN LEXINGTON SC! My husband and I put our house on the market and requested a deep "move out" clean. We spoke multiple times with cleaners making sure they knew exactly what needed to be cleaned in our empty house. We let them know that the house needed to be cleaned before the photographer came for the realtor. They assured us it would be done in ample time. Easy enough, right? WRONG. The morning of, they called and asked if they could cancel. Then they said they wouldn't be finished in time. I offered to pay the extra charge to ensure the house would be clean before the photographer arrived. After a couple of hours they called and said they indeed finished in time and I would not be charged the extra fee. We arrived to the house a couple of days later to make sure everything looked okay, and it did NOT. They cleaned half of the house and did not touch the rest. I called them livid and confused as they told me the house was clean when they left. The photographer took pictures of a dirty house. Absolutely unacceptable. I demanded a partial refund or someone to come out and make it right for free. They refused a refund and made me pay for the revisit. It is baffling to me that a professional cleaning company could leave a house dirty not once but TWO times. My husband and I would have been MUCH better off had we cleaned the house ourselves. I DO NOT RECOMMEND wasting your money on a less then subpar cleaning job. read more

I moved to SC from another state and requested a deep clean of the house before I moved in.  I spoke with Alesha Ashworth (Operations Manager) before the cleaning. I explained the house had been vacant for 4 years and it gathered quite a bit of dust. Alesha assured me they had a "Touch Everything Policy".  That was a complete untruth!  I arrived at my home expecting a clean house, I was incredibly disappointed.  How on earth can you screw up cleaning a completely empty house....TWICE? I say twice because I contacted the company with photos   to inform them of the exceptionally poor cleaning. Alesha was very responsive in that she sent another cleaner out in less than 24 hours. Well...the 2nd cleaner missed almost everything the 1st cleaner missed, and what she retouched was also poorly done.  I called Alesha, sent additional photos and requested a partial refund. She gave a song and dance about how that may not be possible because "That's not something we usually do." "The cleaner is still in the area, please allow her to come back to make it right." REALLY, that's what she was supposed to be doing with the 2nd clean. I was so frustrated  and didn't allow the "cleaner" back into my home.  A person blindfolded with one arm tied behind their back could have done a better job than any of the cleaners the company sent.  I don't usually give out my email address but seeing is truly believing. These are AFTER photos of the incredibly shoddy "Touch Everything" cleaning job. RUN FROM THIS COMPANY AS QUICKLY AS YOU CAN!!! read more

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So.....I just had my home deep cleaned by Rhonda. I am all about customer service and punctuality. She got here 5 minutes early and got to it. She was polite and told me what she was going to do. Would definitely have her come back and clean again. Very thorough! read more

Precision Clean - Home Cleaning Near Me

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